Complex Case Manager Jobs
Complex Case Manager jobs are open across healthcare, managed care, insurance, and social services, at every level from entry-level coordinator to senior and lead, with specializations in behavioral health, workers' compensation, and long-term care. See the openings below and apply to the ones that match your experience.
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This position pays $20.00 / hour
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
- Supervise program residents on the assigned floor.
- Supervise residents on assigned caseload, meeting with them as often as needed.
- Assist and support treatment staff in resident’s program plan.
- Urge resident participation in appropriate community activities.
- Provide individual and group counseling as assigned.
- Report accurate weekly statistics.
- Refer residents to appropriate community treatment resources to achieve their program goals.
- Ensure all resident bed checks and headcounts are being performed and documented.
- Ensure that all people and materials are monitored for contraband.
- Ensure all corrections residents are monitored through complete administration of check-in and check-out procedures.
Act as Team Leader as requested and perform other duties as instructed by your supervisor
Qualifications:- Bachelor’s Degree in Criminal Justice or related field.
- Associate’s Degree in Criminal Justice or related field plus 2 years experience in the community corrections field..
- Must be able to routinely lift and carry boxes weighing 50 pounds or more.
- Must be able to use stairs, when necessary, for building evacuations, drills or during elevator maintenance.
- Must have a valid driver’s license and be insurable by The Army’s insurance carrier.
- Read and write legibly. Good communication skills.
- Current CPR/First Aid certification or in process of obtaining.
- Effective in dealing with the public and/or dealing with intoxicated individuals.
MODELING SKILLS:
- Speaks positively about the programs, staff and The Salvation Army.
- Verbalizes pro-social thinking using respectful language, tone of voice and body language.
- Displays pro-social behavior.
- Maintains appropriate boundaries with clients and employees.
This position pays $20.00 / hour
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
- Supervise program residents on the assigned floor.
- Supervise residents on assigned caseload, meeting with them as often as needed.
- Assist and support treatment staff in resident’s program plan.
- Urge resident participation in appropriate community activities.
- Provide individual and group counseling as assigned.
- Report accurate weekly statistics.
- Refer residents to appropriate community treatment resources to achieve their program goals.
- Ensure all resident bed checks and headcounts are being performed and documented.
- Ensure that all people and materials are monitored for contraband.
- Ensure all corrections residents are monitored through complete administration of check-in and check-out procedures.
Act as Team Leader as requested and perform other duties as instructed by your supervisor
Qualifications:- Bachelor’s Degree in Criminal Justice or related field.
- Associate’s Degree in Criminal Justice or related field plus 2 years experience in the community corrections field..
- Must be able to routinely lift and carry boxes weighing 50 pounds or more.
- Must be able to use stairs, when necessary, for building evacuations, drills or during elevator maintenance.
- Must have a valid driver’s license and be insurable by The Army’s insurance carrier.
- Read and write legibly. Good communication skills.
- Current CPR/First Aid certification or in process of obtaining.
- Effective in dealing with the public and/or dealing with intoxicated individuals.
MODELING SKILLS:
- Speaks positively about the programs, staff and The Salvation Army.
- Verbalizes pro-social thinking using respectful language, tone of voice and body language.
- Displays pro-social behavior.
- Maintains appropriate boundaries with clients and employees.
Complex Case Manager Jobs by Experience Level
See All 24 Complex Case Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Complex Case Manager JobsComplex Case Manager Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in complex case manager jobs.
- Active RN, LCSW, or equivalent clinical licensure required by most employers
- Minimum two to three years of case management or care coordination experience
- Certified Case Manager credential preferred or required at senior levels
- Proficiency with electronic health record systems such as Epic or Cerner
- Experience conducting comprehensive assessments for medically complex or high-acuity populations
- Knowledge of utilization review, discharge planning, and community resource navigation
Tips for Your Complex Case Manager Job Search
Tailor your resume to acuity levels
Hiring managers want to see the complexity of cases you've handled, not just your job title. Specify whether you managed high-acuity, medically fragile, or multi-barrier populations so recruiters can gauge your fit instantly.
Highlight your licensure front and center
Many complex case manager postings require an RN, LCSW, or CCM credential. Put your active licensure in the resume header, not buried in a skills section, so it clears automated screening before a human ever reads your application.
Apply early to roles that fit
Migrate Mate lists complex case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter postings by care setting type
Acute hospital, outpatient, home health, and payer-side roles each have different day-to-day demands and documentation systems. Narrowing your search by setting ensures your experience translates directly and your cover letter stays concrete.
Prepare care-coordination outcome examples
Interviewers for complex case manager roles consistently ask for examples of reducing unnecessary readmissions or closing gaps in a patient's care plan. Prepare two or three specific scenarios before your first screen, not after.
Negotiate scope before you negotiate pay
Caseload size varies widely across employers and directly affects your ability to deliver quality care. Before accepting an offer, ask how many active cases the role carries and how that number is managed during staff vacancies.
Complex Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most complex case managers?
Banner Health, Boston Medical Center, and Wayne-Sanderson Farms are hiring the most complex case managers right now, with openings concentrated in New York, Georgia, and Maine, based on current listings on Migrate Mate as of November 2026. Payer organizations and large integrated health systems tend to post the highest volume of complex case manager roles consistently.
How many complex case manager jobs are remote?
About 83% of complex case manager openings are fully remote or hybrid as of November 2026, reflecting strong demand from managed care and insurance payers for telephonic and virtual case managers. Roles focused on utilization management and chronic disease management are the most likely to be conducted entirely remotely.
How do you become a complex case manager?
Start by earning a clinical degree in nursing, social work, or a related health field and obtaining your state licensure. Build direct care experience in a hospital, home health, or community setting, then transition into a case coordination role to develop your assessment and resource-navigation skills. Earning a Certified Case Manager credential strengthens your candidacy for complex or high-acuity positions.
Can you get hired as a complex case manager with little experience?
Some employers will hire candidates with strong clinical backgrounds but limited formal case management experience, particularly for entry-level or associate case manager roles that feed into complex assignments. Emphasizing discharge planning work, care transitions, or any multi-disciplinary team collaboration from your clinical history helps bridge the gap when your case management hours are limited.
What does the complex case manager interview process look like?
Most employers start with a phone or video screen focused on your licensure, case management philosophy, and experience with high-acuity populations. A second round typically involves behavioral and scenario-based questions about managing patients with multiple co-morbidities or social barriers. Some payer-side employers add a written assessment or a panel interview with clinical and compliance staff before extending an offer.
Where can I find and apply to complex case manager jobs?
You can find and apply to complex case manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your licensure, care setting preference, and experience level, then apply directly to each listing that fits.
See All 24 Complex Case Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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