Configuration Analyst Jobs
Configuration Analyst jobs are open across healthcare, financial services, government, and enterprise software, from entry-level to senior and lead roles, with specializations in ERP configuration, ITSM platforms, and clinical systems. Find a role that fits from the openings below and apply directly.
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Advisor Business Analyst - Claims Configuration
Any city, DC, US, 99999
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As an Advisor Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts.
This role requires deep hands-on QNXT configuration expertise, advanced SQL and relational database knowledge, and the ability to independently investigate complex claims issues, identify root cause, determine corrective solutions, and clearly communicate recommendations to clients, vendors, and internal cross-functional teams.
Your role in our mission
Claims Configuration Leadership
- Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts.
- Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts.
- Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact.
- Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes.
Client and Cross-Functional Engagement
- Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams.
- Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions.
- Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership.
- Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure.
Configuration Analysis and Solution Design
- Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing.
- Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria.
- Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations.
- Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency.
Data Analysis, Root Cause Analysis, and Production Support
- Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data.
- Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes.
- Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies.
- Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions.
- Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs.
- Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring.
What we're looking for
Top 3 Required Skills:
- 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing.
- Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships.
- Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting.
Additional preferred skills:
- Strong knowledge of Medicaid claims processing, claims adjudication, provider reimbursement, benefit administration, edits, pricing, and encounter processing.
- Experience analyzing X12 healthcare transactions, including 837 and 835 transaction data and associated remittance adjustment reason codes.
- Proven ability to independently analyze complex claim scenarios, identify root cause, assess impact, and develop actionable business and configuration solutions.
- Experience leading or mentoring Configuration Business Analysts and reviewing technical or functional work products.
- Strong client-facing communication, facilitation, presentation, documentation, and stakeholder-management skills.
- Experience working within SDLC, Agile delivery, testing, release management, and production-support environments.
- Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
What sets you apart
- Experience supporting Medicaid claims configuration in a multi-account CEF Maintenance & Operations environment.
- Deep expertise in provider contracts, fee schedules, alternative payment methodologies, capitation, benefits, edits, and claims rules.
- Experience with operational monitoring, trend analysis, claims inventory analysis, first-pass outcomes, denials, and reprocessing impacts.
- Knowledge of CMS guidance, state Medicaid policy, MITA, encounter processing, financial reconciliation, and compliance considerations.
- Experience with IT service management and work-tracking tools such as ServiceNow, Jira, or similar platforms.
- Ability to balance client priorities, production risk, operational urgency, and long-term configuration sustainability
What you should expect in this role
- Fully remote options from most U.S. locations and territories.
- Video cameras must be used during all interviews and during the initial week of orientation.
- Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams.
- This job description may be refined to align with approved requisition, job profile, location, compensation, and Talent Acquisition requirements.
- The deadline to submit applications for this posting is September 24, 2026
Please ensure you join all screenings, interviews and meetings from a quiet location with a stable internet connection.
Video is required for screenings and interviews, so please test your camera and microphone in advance.
Do not use AI tools, virtual backgrounds/filters, or visual enhancements during the interview.
#LI-HC1
The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Advisor Business Analyst - Claims Configuration
Any city, DC, US, 99999
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As an Advisor Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts.
This role requires deep hands-on QNXT configuration expertise, advanced SQL and relational database knowledge, and the ability to independently investigate complex claims issues, identify root cause, determine corrective solutions, and clearly communicate recommendations to clients, vendors, and internal cross-functional teams.
Your role in our mission
Claims Configuration Leadership
- Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts.
- Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts.
- Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact.
- Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes.
Client and Cross-Functional Engagement
- Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams.
- Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions.
- Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership.
- Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure.
Configuration Analysis and Solution Design
- Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing.
- Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria.
- Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations.
- Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency.
Data Analysis, Root Cause Analysis, and Production Support
- Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data.
- Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes.
- Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies.
- Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions.
- Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs.
- Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring.
What we're looking for
Top 3 Required Skills:
- 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing.
- Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships.
- Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting.
Additional preferred skills:
- Strong knowledge of Medicaid claims processing, claims adjudication, provider reimbursement, benefit administration, edits, pricing, and encounter processing.
- Experience analyzing X12 healthcare transactions, including 837 and 835 transaction data and associated remittance adjustment reason codes.
- Proven ability to independently analyze complex claim scenarios, identify root cause, assess impact, and develop actionable business and configuration solutions.
- Experience leading or mentoring Configuration Business Analysts and reviewing technical or functional work products.
- Strong client-facing communication, facilitation, presentation, documentation, and stakeholder-management skills.
- Experience working within SDLC, Agile delivery, testing, release management, and production-support environments.
- Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
What sets you apart
- Experience supporting Medicaid claims configuration in a multi-account CEF Maintenance & Operations environment.
- Deep expertise in provider contracts, fee schedules, alternative payment methodologies, capitation, benefits, edits, and claims rules.
- Experience with operational monitoring, trend analysis, claims inventory analysis, first-pass outcomes, denials, and reprocessing impacts.
- Knowledge of CMS guidance, state Medicaid policy, MITA, encounter processing, financial reconciliation, and compliance considerations.
- Experience with IT service management and work-tracking tools such as ServiceNow, Jira, or similar platforms.
- Ability to balance client priorities, production risk, operational urgency, and long-term configuration sustainability
What you should expect in this role
- Fully remote options from most U.S. locations and territories.
- Video cameras must be used during all interviews and during the initial week of orientation.
- Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams.
- This job description may be refined to align with approved requisition, job profile, location, compensation, and Talent Acquisition requirements.
- The deadline to submit applications for this posting is September 24, 2026
Please ensure you join all screenings, interviews and meetings from a quiet location with a stable internet connection.
Video is required for screenings and interviews, so please test your camera and microphone in advance.
Do not use AI tools, virtual backgrounds/filters, or visual enhancements during the interview.
#LI-HC1
The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Configuration Analyst Jobs by Experience Level
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Find Configuration Analyst JobsConfiguration Analyst Job Market
Who's Hiring
- Northrop Grumman23
- Syms Strategic Group, LLC (SSG)23
- Presbyterian Healthcare Services10
- Lockheed Martin9
- SAIC8
Top Industries Hiring
- Insurance11
- Healthcare & Medical Services6
- Technology & Software4
- Energy2
- Banking & Financial Services2
What Employers Look For
The qualifications that appear most often in configuration analyst jobs.
- Experience configuring enterprise platforms such as ServiceNow, Salesforce, Workday, or SAP
- Bachelor's degree in information technology, computer science, or a related field
- Ability to translate business requirements into system configuration specifications
- Knowledge of ITIL processes or relevant platform-specific certification
- Proficiency with testing, validating, and documenting system configurations
- Strong communication skills for working with business stakeholders and technical teams
Tips for Your Configuration Analyst Job Search
Tailor your resume to platform keywords
Configuration analyst job postings are often written around specific platforms like ServiceNow, Salesforce, or Epic. Pull the exact tool names from each posting and mirror that language in your resume so applicant tracking systems don't filter you out before a human sees it.
Document your configuration changes precisely
Hiring managers want to see what you actually configured, not just that you worked in a system. List the modules, workflows, or business rules you built or modified, and name the outcome, such as reducing ticket resolution time or eliminating manual data entry steps.
Apply early to roles that fit
Migrate Mate lists configuration analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by your platform specialization
Configuration analyst roles vary widely by platform. Searching by tool name alongside the job title, such as 'configuration analyst Workday' or 'configuration analyst Epic', surfaces postings where your specific experience is the core requirement rather than a nice-to-have.
Prepare to walk through a real scenario
Interviewers commonly ask you to describe a complex configuration you built from a business requirement. Before your interview, outline two or three past examples where you translated a stakeholder's need into a system configuration, and be ready to explain your decision-making at each step.
Negotiate using your certification as leverage
If you hold a platform-specific certification like a Salesforce Administrator credential or a ServiceNow Certified System Administrator, name it directly in offer negotiations. Employers factor in avoided training costs, which gives certified candidates a concrete basis for requesting a higher starting level or additional compensation.
Configuration Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most configuration analysts?
The companies hiring the most configuration analysts right now include Northrop Grumman, Syms Strategic Group, LLC (SSG), and Presbyterian Healthcare Services, with the largest share of openings in Virginia, Texas, and California, based on current listings on Migrate Mate as of September 2026. Healthcare systems and enterprise software firms consistently account for a large portion of open roles.
How many configuration analyst jobs are remote?
About 70% of configuration analyst openings are fully remote or hybrid as of September 2026, reflecting broad employer comfort with remote configuration and testing work. Roles focused on cloud-based platforms like ServiceNow or Salesforce tend to be the most remote-friendly, while positions requiring hands-on hardware or on-site clinical system support are more likely to require a physical presence.
How do you become a configuration analyst?
Start by earning a bachelor's degree in information technology, computer science, or a related field, then build hands-on experience with at least one major enterprise platform through coursework, internships, or entry-level IT support roles. Pursue a platform-specific certification, such as a Salesforce Administrator or ServiceNow Certified System Administrator credential, to validate your skills. From there, target junior configuration or systems analyst positions to build a portfolio of real configuration work you can speak to in interviews.
Can I get a configuration analyst job with little experience?
Yes, entry-level configuration analyst roles exist, especially at larger companies that hire junior analysts to support senior staff on implementation projects. Your strongest path in is combining a platform certification with any hands-on project, even a sandbox environment you built yourself, that shows you can work inside the system. Roles at managed service providers and consulting firms often hire candidates with certifications and strong troubleshooting skills over candidates with years of direct experience.
What does the configuration analyst interview process look like?
Most configuration analyst interviews run two to three rounds. The first is typically a recruiter or HR screen focused on your background and platform experience. The second is a technical interview with a hiring manager or team lead, where you'll walk through past configurations and may be given a scenario to solve. Some employers add a practical exercise, asking you to configure a sample workflow or document a set of business requirements in a staging environment before the final round.
Where can I find and apply to configuration analyst jobs?
You can find and apply to configuration analyst jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your platform experience and seniority level, then apply directly to each one that fits.
See All 229+ Configuration Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
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