Content Operations Specialist Jobs
Content Operations Specialist jobs are open across media, SaaS, e-commerce, and healthcare, from entry-level coordinator to senior and lead roles, with specializations in content workflow management, editorial operations, and content systems. Scan the live roles below and apply to whichever ones fit.
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ABOUT THINKINK
THINKINK is a specialist B2B communications agency serving technology companies across aviation, travel, loyalty, payments, retail, marketing technology, and sustainability. We turn complex ideas into clear communications that strengthen market positioning and support commercial results. Our work spans strategy, PR, research, thought leadership, content, digital marketing, branding, and design.
CONTENT AT THINKINK
Our content makes complex business and technology topics accessible to professional audiences. Assignments range from thought leadership on airline distribution and travel payments to research reports, executive perspectives, and B2B campaigns. Some support PR and earned media; others support websites, lead generation, and sales enablement. Each requires sound editorial judgment and an understanding of its audience and commercial purpose.
We're looking for someone who can own both editorial quality and the processes behind exceptional content.
THE ROLE
This is a senior, hands-on editorial leadership and content operations role. You'll be THINKINK's primary editorial authority and manage content production across multiple client accounts.
You'll ensure content is strategically relevant, accurate, well-written, and consistent with client requirements. You'll oversee production from briefing and writing through editing, review, approval, and delivery.
You should be comfortable substantially editing research reports, briefing writers, reviewing thought leadership with account managers, and managing concurrent projects. You'll provide direct, constructive feedback, create structure, and keep deadlines on track.
While you'll write when needed, this is not primarily a writing role. Your focus is editorial quality and efficient, consistent, timely production.
Four things are essential:
1. B2B travel technology experience. You must have directly developed and edited business-focused content for companies in the travel technology ecosystem, including platforms and providers supporting aviation, travel distribution, payments, loyalty, or travel commerce. Consumer travel marketing, hospitality, tourism, or destination promotion alone is insufficient.
You must have written and edited content in at least three of these sectors:
Aviation and Travel Technology
Loyalty
Payment Technology
Retail Technology
Sustainability
Candidates without experience in at least three of these sectors will not be considered.
2. Corporate or agency editorial experience. You must have substantial B2B content experience in a corporate marketing/communications department or established PR, communications, or marketing agency. Journalism experience is welcome alongside commercial communications expertise.
3. Advanced writing and editing. You must independently evaluate, restructure, and substantially improve sophisticated B2B content, grasp complex subjects quickly, and guide other writers with clear feedback.
4. Content operations and project management. You must have managed concurrent content projects in structured project management software, including briefs, assignments, deadlines, reviews, revisions, and delivery without constant oversight.
WHAT YOU'LL DO
Editorial Leadership & Quality Control
Lead editorial review and quality control across client accounts.
Improve content clarity, accuracy, structure, tone, consistency, and strategic relevance.
Ensure alignment with client objectives, audiences, messaging, and brand guidelines.
Give writers actionable feedback; resolve routine editorial issues and escalate sensitive matters appropriately.
Content Operations & Project Management
Manage production from request and brief through writing, editing, review, approval, and delivery.
Create briefs covering objectives, audiences, messaging, deliverables, channels, deadlines, and approvals.
Coordinate review cycles, consolidate feedback, and manage revisions.
Maintain accurate tasks, schedules, statuses, and time records in project management software.
Identify bottlenecks and recurring revision problems; implement practical improvements.
Hands-On Writing & Content Development
Write B2B thought leadership, research-based content, white papers, executive communications, messaging frameworks, and marketing/PR materials as needed.
Research topics, evaluate sources, and strengthen arguments and evidence.
Substantially rewrite content when copyediting is insufficient.
Apply SEO, search intent, buyer personas, and calls to action to marketing content.
Uphold accuracy, originality, source verification, and editorial integrity.
Client Collaboration, Writer Development & Process Improvement
Work with account managers and clients to clarify objectives and editorial requirements.
Join client discussions when editorial expertise is needed.
Coach writers and contributors; maintain guidelines, briefs, style guides, and QC checklists.
Support responsible AI-assisted content use while verifying accuracy and originality.
REQUIRED EXPERIENCE & SKILLS
8–10 years of professional B2B writing and editing experience for travel technology companies or technology providers serving travel.
At least 5 years in corporate marketing/communications or an established PR, communications, or marketing agency.
Strong knowledge of travel industry's commercial and technology ecosystem, beyond consumer travel brands.
Experience developing and substantially editing research reports, white papers, thought leadership, and executive communications.
Understanding of PR/editorial versus B2B marketing content, brand voice, audiences, and messaging.
Confidence providing constructive editorial feedback and resolving issues independently.
Ability to create complete briefs and identify missing production requirements.
Proficiency managing assignments, deadlines, reviews, and statuses in structured project management software.
Experience directing other writers and contributors.
Independence, organization, and sound judgment in a remote team with shifting priorities.
Highly Desirable
Experience across aviation technology, travel distribution, payments/fintech, and loyalty technology.
B2B technology-focused PR or marketing agency background.
Journalism experience combined with corporate or agency editorial work.
WHAT SUCCESS LOOKS LIKE
You'll take ownership of complex B2B assignments, clarify client goals, create production plans, guide writing and review, and deliver polished work with minimal oversight.
You'll establish consistent editorial standards, provide complete briefs, reduce revisions and executive intervention, keep project records accurate, and identify risks before deadlines slip. You'll know when to make an editorial decision and when to escalate a strategic issue.
Above all, you'll improve both content quality and production efficiency so account teams can focus on client relationships and PR strategy.
WHY THINKINK?
Shape editorial quality and content production for global B2B technology clients alongside experienced strategists, writers, researchers, PR professionals, and designers. You'll own an important agency function, improve processes, and help build an effective content operation.
We're a remote-first team that values curiosity, collaboration, accountability, and sound judgment. You'll have room to make decisions, contribute ideas, and challenge assumptions.
SALARY RANGE
$75,000–$85,000 USD
BENEFITS
Fully remote work environment
Comprehensive medical, dental, and vision insurance (US candidates)
Flexible vacation and personal time policy
Company-wide Christmas/New Year shutdown
WeWork co-working membership
Professional development and continuing education support
OTHER
No Agencies: We do not accept applications, referrals, or candidate submissions from staffing or recruitment agencies.
Writing & Editing Samples: Required
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Who's Hiring



Top Industries Hiring
- Social Media
- Media & Entertainment
- Technology & Software
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in content operations specialist jobs.
- Experience managing content workflows across cross-functional teams using project management tools
- Proficiency with content management systems such as CMS platforms and digital asset management tools
- Ability to build and maintain editorial calendars, style guides, and content briefs
- Strong analytical skills for tracking content performance metrics and reporting to stakeholders
- Experience with quality assurance processes, proofreading, and maintaining brand voice consistency
- Bachelor's degree in communications, marketing, journalism, or a related field
Tips for Your Content Operations Specialist Job Search
Tailor your resume to workflow tools
Hiring managers for content operations roles scan for specific tools like content management systems, project management platforms, and editorial calendars. Name the exact tools you've used rather than listing vague categories, and tie each one to a concrete output you delivered.
Show process ownership, not just execution
Content operations specialists are hired to build and maintain systems, not just follow them. Reframe your resume bullets around processes you created or improved, bottlenecks you resolved, and cross-functional workflows you owned from start to finish.
Apply early to roles that fit
Migrate Mate lists content operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by team structure when targeting openings
Content operations roles vary widely depending on whether the team is centralized or distributed. Read each job description for clues about team size, stakeholder count, and reporting structure, then prioritize roles where your coordination experience matches that environment.
Prepare a portfolio of process documentation
Bring a sample style guide, editorial workflow diagram, or content brief template you've authored to your interview. Interviewers for operations roles respond more to tangible process artifacts than to verbal descriptions of what you've managed.
Negotiate scope alongside compensation
When you receive an offer, clarify what tools budget, headcount, and decision-making authority come with the role before accepting. Content operations specialists often find the actual scope is narrower than the job description implied, and that gap is easier to close before day one.
Content Operations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most content operations specialists?
The most active employers for content operations specialists right now are TikTok, Netflix, and Revolution Medicines, and the most openings are in California, New York, and Florida, based on current listings on Migrate Mate as of November 2026. Media companies, SaaS platforms, and large e-commerce organizations tend to hire for this role most consistently.
How many content operations specialist jobs are remote?
About 71% of content operations specialist openings are fully remote or hybrid as of November 2026, reflecting the digital nature of the work. Sub-areas focused on content workflow management and editorial coordination tend to be the most remote-friendly, while roles tied to on-site production or studio operations more often require in-person presence.
How do you become a content operations specialist?
Start by building hands-on experience in content production, editorial coordination, or project management, since most hiring managers look for demonstrated ownership of a content process rather than a specific degree. Learn widely used content management systems and project management tools, document any workflow improvements you've led, and build a portfolio of process artifacts like style guides or editorial calendars. Moving into an operations-focused title is easier from coordinator or editor roles than from purely creative ones.
Can you get a content operations specialist job with little experience?
Yes, entry-level content operations specialist roles exist, particularly at growing startups and media companies building out their content teams for the first time. Focus your application on any experience managing editorial deadlines, organizing content assets, or coordinating between writers and other departments, even if the job title was something else. A sample workflow document or process template you created can substitute effectively for years of formal experience when you're applying to junior openings.
What does the content operations specialist interview process look like?
Most interview processes for content operations specialist roles include an initial recruiter screen, one or two rounds with the content or marketing team, and a practical exercise such as auditing a sample content workflow, creating an editorial calendar template, or proposing a fix for a described process problem. Expect questions about how you've handled competing priorities across stakeholders, which tools you've used to manage content at scale, and how you measure whether a content operation is working.
Where can I find and apply to content operations specialist jobs?
You can find and apply to content operations specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
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