COO Jobs in Denver, CO

Denver Brain Injury Law Firm Looking for Colorado Based Rock Star Director of Operations that can Lead People, Scale Systems, Grow the Firm, and Find Tech-Driven Solutions

We are a high-performance, boutique personal injury law firm based in Colorado, operating in a hybrid environment, seeking a strategic and highly tactical Director of Operations to lead our amazing team of advocates and execute the firm’s operational infrastructure.

Our firm is committed to becoming the nation’s premier brain injury law firm, and this role is critical to achieving that vision. Our mission is clear; we believe in a hopeful future. Life is short...but precious. As brain injury lawyers, we have the moral imperative to help families battling severe brain injuries reach a life they could not otherwise live by providing guidance, resources, compassion, and fierce advocacy.

This person is an implementor; taking the owner’s vision and translating it into clear, structured, and fully executed plans across all seven parts of the firm, including Legal Production, Technology Finance, Marketing, and HR.  The ideal candidate is a leader of people, an organizational expert, systems builder, and technology-forward operator who thrives in accountability, clarity, and measurable results.

WHAT IS A 'ROCK STAR'?

1. Can lead at least 8 direct reports to ensure they hit their metrics, exhibit our core values, and deliver unreasonable hospitality.

Identifies “problemtunities” — turning problems into opportunities for efficiency and scalability

2. Has a demonstrable track record of building and managing scalable systems

3. Has successfully managed a fully remote operation with strong culture and low turnover

4. Has experience across Legal Production, Finance, Marketing, Intake/Sales, Technology, HR.

5. Builds systems that evolve with technology and avoid obsolescence

6. Leverages automation and tech to drive efficiency across departments

KEY RESPONSIBILITIES

Operational Strategy & Execution

· Translate vision into actionable execution plans

· Manage strategic project calendar

· Advise on impacts to timelines, budgets, and priorities

· Ensure clarity, deliverables, and accountability

Systems, Technology & AI

· Implement tech-driven solutions and automation

· Integrate AI tools into firm operations

· Lead task management system implementation

· Build SOPs and workflows

Financial Oversight

· Oversee billing, accounting, and financial controls

· Review financial reports and projections

· Conduct weekly performance reviews

· Collaborate with CFO and vendors

Marketing & Growth

· Oversee SEO, PPC, email, and content strategy

· Ensure ROI alignment and case acquisition goals

· Hold vendors accountable to performance metrics

Vendor Management

· Vet and manage all vendors

· Ensure performance and accountability

· Negotiate contracts and evaluate ROI

People & Accountability

· Ensure right people in right roles

· Build performance tracking systems

· Oversee onboarding and HR functions

· Identify and fill staffing gaps

Metrics & Continuous Improvement

· Build KPI dashboards

· Identify inefficiencies and bottlenecks

· Continuously improve systems

WHAT DOES SUCCESS LOOK LIKE?

· Projects completed on time and within budget

· Improved workflow speed, automation, and system performance

· Accurate financial reporting and improved profitability

· Right people in the right roles with accountability

· Firm-wide adoption of systems and automation

· Reduced bottlenecks and missed deadlines

· Strong vendor performance and ROI tracking

· Consistent reporting cadence and transparency

QUALIFICATIONS- Nonnegotiable

· 2+ years Law firm experience

· Direct experience scaling a law firm to $10M+

· 5–10+ years operations experience

· Reside in Colorado

· Have directly managed 8+ direct reports over several different departments at one time

STRENGTHS- What we are looking for

· Strong financial and systems background

· Experience with automation and AI tools

· PI or plaintiff-side experience preferred

· Familiar with Clio, Lawmatics, Microsoft 365, Zapier, Monday.com

COMPENSATION & BENEFITS

· Salary: $100,000–$150,000 + incentives

· 401(k) with matching

· Health insurance

· Unlimited PTO

· Hybrid work environment. (Must be based within 2 hours of Denver, CO)

HOW TO APPLY

Email Paul@NaresLawGroup.com with resume, and a cover letter outlining your experience leading people, operations, systems, and growth.

Work Location: Hybrid remote in Denver, CO 80246

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• This role oversees operations across legal production, finance, HR, technology, intake, and marketing. Which of these areas have you directly managed, and what KPIs or accountability systems did you implement in those departments? Which areas do you have no experience in?
• Describe how you personally managed 8+ direct reports over several different departments at one time. What are the biggest challenges you have had managing direct reports in different departments and what did you implement to over come these challenges?
• Describe a specific operational system, automation, or workflow you personally built or implemented that materially improved efficiency, accountability, or profitability. Include the business size, tools used, and measurable results.

Work Location: Hybrid remote in Denver, CO 80246