COO Jobs in Worcester, MA

INTRODUCTION

Sodexo is seeking a dynamic, client-focused Director 3 of Facilities Operations for Assumption University in Worcester, MA. This leader will oversee a multi-service facilities contract across custodial, grounds, and skilled trades while serving as a strategic partner to senior leadership. The role requires a technical expert and strong operator who can manage complex systems, drive continuous improvement, and build long-term client success.

Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

ROLE AND RESPONSIBILITIES

What You'll Do:
- Lead daily facilities operations across custodial, grounds, skilled trades, and building systems for a 47-building campus
- Serve as the primary liaison to senior university leadership, providing strategic guidance and operational insight
- Manage and optimize a ~$5M operating budget, ensuring financial performance and cost efficiency
- Oversee Building Automation Systems (Johnson Controls), CMMS, and energy management programs
- Drive continuous improvement initiatives to enhance service delivery, sustainability, and system performance
- Develop, mentor, and lead a high-performing team, fostering a culture of safety, accountability, and excellence

COMPENSATION

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

BASIC QUALIFICATIONS

What You Bring:
- 5+ years of facilities leadership experience managing multi-service operations and large teams
- Strong technical knowledge of building systems, skilled trades, and Building Automation Systems (Johnson Controls preferred)
- Proven ability to manage budgets and drive operational and financial performance
- Experience working with senior stakeholders and influencing strategic decisions
- Familiarity with APPA, IFMA, ISSA standards; CFM or APPA credential preferred
- OSHA 10/30 or similar safety certifications preferred

WHO WE ARE

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

QUALIFICATIONS & REQUIREMENTS

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience – 5 years

Minimum Functional Experience – 5 years