CPS Investigator Jobs
CPS Investigator jobs are open across state and county government agencies, nonprofit social services, and contracted child welfare organizations, from entry-level caseworker roles to senior investigator and supervisor positions, with specializations in forensic interviewing, family reunification, and emergency protective services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 66+ CPS Investigator jobs
POSITION SUMMARY
Manages the sales activity, account strategy and overall relationship for sales service activity within a specific geographic territory to achieve the Service Center Division’s (SCD) service revenue, market share and profit objectives. Manages relationships with channel partners, consultants, contractors, resellers and distributors as well as end users to achieve maximum market penetration of the Division’s service products.
ESSENTIAL FUNCTIONS
- Sales and Marketing-Sells directly to existing and potential accounts to introduce and close sales of service products. Develops and implements marketing and sales strategies and supporting tactics including direct sales and channel management for service products within a specified geographic territory to achieve SCD’s revenue, profitability and market share objectives. Develops and implements strategies to secure long term customer commitments. Pro-actively works within the sales channel to assess customer’s business needs for service. Develops and negotiates contracts. Manages competitive pricing. Ensures timely preparation and delivery of appropriate proposals/quotes, contracts, products and services.
- Customer Relationship Management - Establishes and maintains SCD's relationship with a group of existing customers within an assigned geographic territory with a focus on continuous account growth and expansion for service sales. Acts as the interface between the customer and all relevant internal departments including sales, production, service and support to ensure timely and successful delivery of all service products. Maintains excellent working relationships while furthering the goals and positive professional image of the Company with all customers, vendors and MEPPI divisions. Other Relationship Management
- - Establishes and maintains SCD's relationship with manufacturing representatives, channel partners, consultants, contractors, resellers and distributors within an assigned geographic territory. Acts as the interface between these individuals and the service department to ensure timely and successful sales, delivery and operation of service products.
- Research, Planning & Forecasting - Develops timely and accurate budgets and forecasts (revenue, profitability and volume) and related reports (inclusive of sales/marketing activities) for assigned accounts, continuously monitors performance and recommends adjustments to forecasts as necessary and at least monthly. Also ensures forecast database for territory is accurate and up to date. Analyzes market statistics, trends and customer and competitor actions to determine impact on SCD plans and ability to meet objectives. Supports and suggests recommendations for improvement or change in policy, product and/or procedures.
- Financial Management – Manages all commercial aspects of existing accounts including leading negotiation of commercial terms and conditions to acceptable positions as per contracts manager recommendations. Also ensures assigned cost center is managed within budget.
QUALIFICATIONS
- Bachelor’s degree in business or electrical engineering, plus a minimum of 5 years of professional work experience selling power quality or electric utility products and services or equivalent education and experience.
- Broad knowledge of selling service products.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven track record of building strong working relationships and executing across all functions and levels of an organization
- Well-developed analytical, negotiation and customer service skills
- Excellent attention to detail, a commitment to quality, results driven and customer focused
POSITION SUMMARY
Manages the sales activity, account strategy and overall relationship for sales service activity within a specific geographic territory to achieve the Service Center Division’s (SCD) service revenue, market share and profit objectives. Manages relationships with channel partners, consultants, contractors, resellers and distributors as well as end users to achieve maximum market penetration of the Division’s service products.
ESSENTIAL FUNCTIONS
- Sales and Marketing-Sells directly to existing and potential accounts to introduce and close sales of service products. Develops and implements marketing and sales strategies and supporting tactics including direct sales and channel management for service products within a specified geographic territory to achieve SCD’s revenue, profitability and market share objectives. Develops and implements strategies to secure long term customer commitments. Pro-actively works within the sales channel to assess customer’s business needs for service. Develops and negotiates contracts. Manages competitive pricing. Ensures timely preparation and delivery of appropriate proposals/quotes, contracts, products and services.
- Customer Relationship Management - Establishes and maintains SCD's relationship with a group of existing customers within an assigned geographic territory with a focus on continuous account growth and expansion for service sales. Acts as the interface between the customer and all relevant internal departments including sales, production, service and support to ensure timely and successful delivery of all service products. Maintains excellent working relationships while furthering the goals and positive professional image of the Company with all customers, vendors and MEPPI divisions. Other Relationship Management
- - Establishes and maintains SCD's relationship with manufacturing representatives, channel partners, consultants, contractors, resellers and distributors within an assigned geographic territory. Acts as the interface between these individuals and the service department to ensure timely and successful sales, delivery and operation of service products.
- Research, Planning & Forecasting - Develops timely and accurate budgets and forecasts (revenue, profitability and volume) and related reports (inclusive of sales/marketing activities) for assigned accounts, continuously monitors performance and recommends adjustments to forecasts as necessary and at least monthly. Also ensures forecast database for territory is accurate and up to date. Analyzes market statistics, trends and customer and competitor actions to determine impact on SCD plans and ability to meet objectives. Supports and suggests recommendations for improvement or change in policy, product and/or procedures.
- Financial Management – Manages all commercial aspects of existing accounts including leading negotiation of commercial terms and conditions to acceptable positions as per contracts manager recommendations. Also ensures assigned cost center is managed within budget.
QUALIFICATIONS
- Bachelor’s degree in business or electrical engineering, plus a minimum of 5 years of professional work experience selling power quality or electric utility products and services or equivalent education and experience.
- Broad knowledge of selling service products.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven track record of building strong working relationships and executing across all functions and levels of an organization
- Well-developed analytical, negotiation and customer service skills
- Excellent attention to detail, a commitment to quality, results driven and customer focused
See All 66 CPS Investigator Jobs
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Find CPS Investigator JobsCPS Investigator Job Market
Who's Hiring
Top Industries Hiring
- Chemicals & Materials
- Government & Public Sector
What Employers Look For
The qualifications that appear most often in CPS investigator jobs.
- Bachelor's degree in social work, psychology, human services, or a related field
- Experience conducting home visits, risk assessments, or safety planning
- Proficiency with case management software and electronic documentation systems
- Valid driver's license and reliable vehicle for field-based investigation work
- Ability to pass a comprehensive criminal background and child abuse registry check
- Knowledge of state child welfare statutes, mandatory reporting laws, and court procedures
Tips for Your CPS Investigator Job Search
Tailor your resume to documentation standards
CPS hiring managers look for evidence you can write detailed, legally defensible case notes. Reframe past experience around documentation volume, case management systems you've used, and any court testimony or formal report writing you've done.
Get your required credentials before applying
Most postings require a bachelor's in social work, psychology, or a related field, plus a cleared background check. Confirm your state's specific licensure requirements early. Some states require a provisional social work license before you can be hired.
Apply early to roles that fit
Migrate Mate lists cps investigator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your caseload experience
Job listings often specify a focus area such as neglect, abuse, or substance-affected families. Match your application materials to the population named in the posting. Investigators with experience in a specific area move faster through screening than generalists.
Prepare for scenario-based interview questions
CPS interviews typically involve detailed hypothetical situations, such as how you'd respond to a home visit where a child discloses abuse mid-interview. Practice structured responses that name the safety decision, the documentation step, and the supervisor notification sequence.
Negotiate start date around background clearance timelines
CPS offers often hinge on a multi-agency background check that takes several weeks. When you receive an offer, ask about the expected clearance timeline before committing to a start date, so you aren't pressured to leave your current role prematurely.
CPS Investigator Jobs: Frequently Asked Questions
Which companies are hiring the most cps investigators?
The most active employers for cps investigators right now are Ingersoll-Rand, Department Of Family And Protective Services, and Brookdale Community College, and the most openings are in Texas, North Carolina, and California, based on current listings on Migrate Mate as of November 2026. County and state child welfare agencies typically post the highest volume of openings year-round.
How many cps investigator jobs are remote?
About 54% of cps investigator openings are fully remote or hybrid as of November 2026, reflecting the field-based nature of most child protective services roles. Administrative positions, supervisory roles, and training or quality assurance functions within child welfare are the sub-areas most likely to offer remote or hybrid arrangements.
How do you become a cps investigator?
Start by earning a bachelor's degree in social work, psychology, sociology, or a closely related field, as this is the baseline requirement in most states. Apply to an open position with a state or county child welfare agency, then complete a background check and fingerprinting. Most agencies provide a structured training academy before new investigators carry a full caseload independently.
Can I get hired as a cps investigator with no experience?
Yes, many agencies hire entry-level cps investigators directly out of an undergraduate program, particularly in high-need regions. Internships or field placements in child welfare, domestic violence services, or family support programs carry real weight on your application. Bilingual candidates and those with foster care or volunteer experience in underserved communities often move through screening faster.
What does the cps investigator interview process look like?
Most agencies use a structured panel interview with scenario-based questions designed to assess your judgment in high-stakes situations, such as immediate safety decisions during a home visit or how you'd handle a family that refuses to cooperate. Some counties add a written assessment or a skills demonstration. A conditional offer typically follows, contingent on passing the background check and a medical or psychological evaluation.
Where can I find and apply to cps investigator jobs?
You can find and apply to cps investigator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience, location preference, and specialization, then apply directly to each one that fits your background.
See All 66 CPS Investigator Jobs
Find roles that match your experience and apply in just a few clicks.
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