CPT Client Relationship Manager Jobs
Client Relationship Manager roles on CPT give F-1 students hands-on experience in account management, client communication, and business development, work that DSOs typically authorize when your program includes a business, marketing, or communications curriculum component. Your CPT authorization must list the specific employer and role, so each position requires a separate DSO approval.
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Get Access To All JobsResponsibilities:
- Support Customer Success Specialists in delivering a responsive and positive experience to external customers.
- Assist with routine customer requests, research, documentation, and follow-up, escalating questions as appropriate.
- Support customer retention activities through timely communication and account coordination.
- Maintain accurate customer, account, and contract information within applicable systems and coordinate updates with internal partners.
- Assist with documenting contract modification requests, including item additions, deletions, and term changes.
- Review customer contract information, expiration dates, usage data, renewal activity, and cancellation information to identify trends and items requiring follow-up.
- Prepare preliminary account observations, reports, or summaries for review by a Customer Success Specialist.
- Assist with customer onboarding activities and support coordination of additional Park Place service offerings.
- Support preparation of routine customer reporting and account review materials.
- Participate in customer or cross-functional meetings when appropriate and document assigned follow-up items.
- Assist with communication among customers, Sales team members, Customer Success Specialists, Business Operations Specialists, and other internal partners.
- Develop working knowledge of Park Place products, services, technology, customer portals, and customer support processes.
- Demonstrate professional customer service, organization, problem-solving, and communication skills.
- Manage assigned responsibilities and competing priorities with guidance from the Customer Success team.
- Assist with maintaining customer, account, and contract information in CRM and other applicable systems.
- Complete other duties and internship projects as assigned.
Basic Qualifications:
- Currently pursuing an associate's or bachelor's degree in Business Administration, Marketing, Communications, Sales, Management, or a related field.
- Interest in developing a career in customer success, customer service, sales support, or business operations.
- Working knowledge of Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word.
- Strong written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage assigned tasks, meet deadlines, and communicate progress.
- Demonstrated initiative, curiosity, and willingness to learn new systems and processes.
- Ability to analyze information, identify questions, and seek guidance when needed.
- Ability to work collaboratively with team members and internal business partners.
- Professional approach to handling customer and business information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Responsibilities:
- Support Customer Success Specialists in delivering a responsive and positive experience to external customers.
- Assist with routine customer requests, research, documentation, and follow-up, escalating questions as appropriate.
- Support customer retention activities through timely communication and account coordination.
- Maintain accurate customer, account, and contract information within applicable systems and coordinate updates with internal partners.
- Assist with documenting contract modification requests, including item additions, deletions, and term changes.
- Review customer contract information, expiration dates, usage data, renewal activity, and cancellation information to identify trends and items requiring follow-up.
- Prepare preliminary account observations, reports, or summaries for review by a Customer Success Specialist.
- Assist with customer onboarding activities and support coordination of additional Park Place service offerings.
- Support preparation of routine customer reporting and account review materials.
- Participate in customer or cross-functional meetings when appropriate and document assigned follow-up items.
- Assist with communication among customers, Sales team members, Customer Success Specialists, Business Operations Specialists, and other internal partners.
- Develop working knowledge of Park Place products, services, technology, customer portals, and customer support processes.
- Demonstrate professional customer service, organization, problem-solving, and communication skills.
- Manage assigned responsibilities and competing priorities with guidance from the Customer Success team.
- Assist with maintaining customer, account, and contract information in CRM and other applicable systems.
- Complete other duties and internship projects as assigned.
Basic Qualifications:
- Currently pursuing an associate's or bachelor's degree in Business Administration, Marketing, Communications, Sales, Management, or a related field.
- Interest in developing a career in customer success, customer service, sales support, or business operations.
- Working knowledge of Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word.
- Strong written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage assigned tasks, meet deadlines, and communicate progress.
- Demonstrated initiative, curiosity, and willingness to learn new systems and processes.
- Ability to analyze information, identify questions, and seek guidance when needed.
- Ability to work collaboratively with team members and internal business partners.
- Professional approach to handling customer and business information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all CPT Client Relationship Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Client Relationship Manager Jobs.
Get Access To All JobsClient Relationship Manager CPT: Frequently Asked Questions
Does a Client Relationship Manager role qualify for CPT authorization?
Yes, if the role directly relates to your degree program. A Client Relationship Manager position typically qualifies for students in business, marketing, communications, or management programs because the duties, account strategy, client retention, cross-functional coordination, align with core curriculum objectives. Your DSO makes the final determination based on your specific program requirements and the employer's job description.
Can I do CPT for a Client Relationship Manager role at a startup or small firm?
Yes, employer size doesn't affect CPT eligibility. Any business can serve as a CPT employer as long as the work is integral to your curriculum and your DSO authorizes the specific position. Smaller firms often offer broader responsibilities, which can make it easier to document the curriculum connection your DSO needs to approve the authorization.
How do I find Client Relationship Manager roles where employers understand F-1 CPT?
Many employers post Client Relationship Manager roles without specifying visa authorization requirements upfront. Migrate Mate surfaces companies with active sponsorship history, which signals familiarity with nonimmigrant work authorization, including CPT. When reaching out, frame CPT clearly: you have U.S. work authorization for the specific employer and role, authorized by your school.
Does full-time CPT affect my OPT eligibility after graduation?
Yes. Using 12 months or more of full-time CPT eliminates your OPT eligibility entirely, per USCIS regulations. Part-time CPT, even for extended periods, does not count against OPT. If you're planning to use post-graduation OPT for a Client Relationship Manager role or future H-1B visa sponsorship, track your cumulative full-time CPT usage carefully before accepting a full-time CPT position.
What happens to my CPT authorization if my Client Relationship Manager role changes significantly?
A material change in duties, employer location, or employment dates requires a new CPT authorization and an updated I-20 from your DSO. Working under outdated CPT authorization, for example, if your role shifts from client support to a primarily sales function not reflected in your original authorization, creates an unauthorized employment issue. Notify your DSO promptly when job responsibilities change.