CPT Cloud Support Engineer Jobs

INTRODUCTION

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

ROLE AND RESPONSIBILITIES

We are looking for someone near Downers Grove, Illinois or Madison, Wisconsin to take on this hybrid role. You'll need to travel between locations as needed for client meetings. We are seeking a Patch Analyst with deep hands-on experience across enterprise patch management and configuration automation platforms, including Tanium, Ansible, Puppet, SCCM, Ivanti, Azure Update Manager, and Foreman, along with foundational knowledge of AWS. The analyst will support patching operations across global data centers in the US, UK, and Europe, ensuring secure, compliant, and timely deployment cycles.

Key Responsibilities:

- Implement and maintain standardized patching processes across Windows, Linux, and non-Windows environments.
- Use Tanium to deploy OS and third-party patches, perform compliance assessments, and troubleshoot deployment issues.
- Leverage Ansible and Puppet for configuration drift management and automated patch application.
- Coordinate and deploy monthly security patches using Foreman, Ivanti, SCCM, Azure Update Manager, Tanium, and AWS.
- Analyze vulnerability scan results and coordinate remediation.
- Conduct compliance and configuration health checks.
- Log and manage incidents and changes, including CAB participation.
- Maintain documentation and develop Master Patch Records.
- Support emergency patching and high-impact vulnerability response.

BASIC QUALIFICATIONS

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

• 6–10 years of patch management experience.
• Expertise in Tanium, Ansible, Puppet, SCCM, Ivanti, Azure Update Manager, AWS.
• Background in VMware, Active Directory, SQL/Oracle.
• Strong scripting skills in PowerShell, Bash, or Python.
• Knowledge of CIS, NIST, DISA, STIG hardening standards.
• Strong communication and documentation abilities.
• Willingness to work in 24x7 shifts.

PREFERRED QUALIFICATIONS

- Deep understanding of OS vulnerabilities and patch cycles.
- Strong networking and security fundamentals.
- Ability to automate remediation tasks.
- Self-driven and detail-oriented.

WHY ENSONO?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

BENEFITS

Some of our benefits include:
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule

COMPENSATION

As of the date of this posting, a good faith estimate of the current pay scale for this role is $80,000 to $135,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.