CPT Customer Success Operations Jobs
Customer Success Operations roles sit at the intersection of data analysis, process design, and client outcomes, making them a strong CPT fit for programs in business analytics, information systems, or operations management. Your DSO must confirm the role is an integral part of your curriculum before you start.
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Get Access To All JobsJob Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Job Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
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Get Access To All JobsCustomer Success Operations CPT: Frequently Asked Questions
Does a Customer Success Operations role qualify for CPT?
It depends on your program. CPT must be an integral part of your curriculum, not just related to your field. If your degree is in business analytics, information systems, or operations management, a Customer Success Operations role typically qualifies. Your DSO makes the final determination, and your offer letter must describe duties that map to specific courses in your program.
Can I do CPT for a Customer Success Operations internship while still in classes?
Yes. Part-time CPT, defined as fewer than 20 hours per week, runs concurrently with your coursework and doesn't affect your OPT eligibility as long as total CPT across all semesters stays under 12 months full-time equivalent. Confirm the hours and academic term with your DSO before accepting the offer, since part-time CPT authorization is tied to a specific semester.
What documentation does my employer need to provide for CPT authorization?
Your employer needs to supply a signed offer letter that includes the job title, start and end dates, weekly hours, and a description of duties. Many DSOs also require the letter to state explicitly how the role connects to your academic program. Ask the hiring manager to include a sentence linking Customer Success Operations responsibilities to your major's learning outcomes.
How do I find Customer Success Operations jobs at companies that sponsor work visas?
Use Migrate Mate to search Customer Success Operations roles filtered by employers with verified LCA filing history. This shows you which companies have sponsored work authorization for similar roles before, saving you from applying to employers who will decline your CPT or future H-1B visa paperwork.
Does a Customer Success Operations CPT role count toward STEM OPT eligibility?
CPT itself doesn't determine STEM OPT eligibility. What matters is whether your degree program is on the Department of Homeland Security STEM Designated Degree Program List and whether the job after graduation falls under a qualifying SOC code. Customer Success Operations roles often map to Management Analyst or Computer Occupations codes, some of which qualify. Verify your degree classification with your DSO before you commit to a full-time CPT arrangement that could eliminate OPT altogether.