CPT Operations Team Lead Jobs
Operations Team Lead CPT jobs place F-1 students in supervisory roles overseeing workflows, coordinating teams, and driving process improvements, work that directly maps to operations management and industrial engineering curricula. Your DSO must authorize CPT before your start date, and the role must be a required or elective part of your program.
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Get Access To All JobsINTRODUCTION
We are seeking a motivated and analytical Ops Center Engineer Intern to join our IT Operations team. This internship provides hands-on experience supporting enterprise technology services, monitoring critical systems, analyzing operational data, and contributing to service reliability initiatives.
As an Ops Center Engineer Intern, you will work alongside experienced engineers and service management professionals to gain practical experience in IT operations, incident management, ServiceNow platform reporting, Power BI analytics, and operational process improvement.
- Monitor enterprise systems and operational dashboards to identify service issues and trends.
- Assist with alert triage, incident management, and escalation activities.
- Support operational communications and documentation during service events.
- Create and maintain Power BI dashboards, visualizations, and reports that provide actionable insights to leadership and operational teams.
- Analyze ServiceNow platform data to identify trends, measure performance, and support operational decision-making.
- Research opportunities for process improvement, automation, and workflow optimization.
- Participate in team meetings, operational reviews, and cross-functional projects.
- Collaborate with engineers, analysts, and service owners to improve service reliability and customer experience.
What You'll Gain
- Real-world experience supporting enterprise IT operations.
- Exposure to Incident Management, Problem Management, Change Enablement, and other ITSM practices.
- Hands-on experience with ServiceNow and Power BI.
- Opportunities to develop technical, analytical, and business communication skills.
- Mentorship from experienced IT operations and service management professionals.
Required
- Currently pursuing a degree in Information Technology, Computer Science, Data Analytics, Information Systems, Cybersecurity, or a related field, or within one year of your graduation date.
- Strong analytical and problem-solving skills.
- Ability to interpret data and communicate findings effectively.
- Strong written, verbal, and interpersonal communication skills.
- Self-motivated with the ability to work independently and as part of a team.
Preferred
- Experience with Power BI, data visualization, or business intelligence tools.
- Familiarity with ServiceNow or IT Service Management (ITSM) concepts.
- Experience working with Microsoft Excel, Power Query, SQL, or related analytical tools.
- Interest in IT operations, system monitoring, incident response, and operational excellence.
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
INTRODUCTION
We are seeking a motivated and analytical Ops Center Engineer Intern to join our IT Operations team. This internship provides hands-on experience supporting enterprise technology services, monitoring critical systems, analyzing operational data, and contributing to service reliability initiatives.
As an Ops Center Engineer Intern, you will work alongside experienced engineers and service management professionals to gain practical experience in IT operations, incident management, ServiceNow platform reporting, Power BI analytics, and operational process improvement.
- Monitor enterprise systems and operational dashboards to identify service issues and trends.
- Assist with alert triage, incident management, and escalation activities.
- Support operational communications and documentation during service events.
- Create and maintain Power BI dashboards, visualizations, and reports that provide actionable insights to leadership and operational teams.
- Analyze ServiceNow platform data to identify trends, measure performance, and support operational decision-making.
- Research opportunities for process improvement, automation, and workflow optimization.
- Participate in team meetings, operational reviews, and cross-functional projects.
- Collaborate with engineers, analysts, and service owners to improve service reliability and customer experience.
What You'll Gain
- Real-world experience supporting enterprise IT operations.
- Exposure to Incident Management, Problem Management, Change Enablement, and other ITSM practices.
- Hands-on experience with ServiceNow and Power BI.
- Opportunities to develop technical, analytical, and business communication skills.
- Mentorship from experienced IT operations and service management professionals.
Required
- Currently pursuing a degree in Information Technology, Computer Science, Data Analytics, Information Systems, Cybersecurity, or a related field, or within one year of your graduation date.
- Strong analytical and problem-solving skills.
- Ability to interpret data and communicate findings effectively.
- Strong written, verbal, and interpersonal communication skills.
- Self-motivated with the ability to work independently and as part of a team.
Preferred
- Experience with Power BI, data visualization, or business intelligence tools.
- Familiarity with ServiceNow or IT Service Management (ITSM) concepts.
- Experience working with Microsoft Excel, Power Query, SQL, or related analytical tools.
- Interest in IT operations, system monitoring, incident response, and operational excellence.
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
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Get Access To All JobsOperations Team Lead CPT: Frequently Asked Questions
Does an Operations Team Lead role qualify for CPT?
Yes, if your academic program includes coursework in operations management, supply chain, organizational behavior, or industrial engineering, and the role applies those skills directly. Your DSO evaluates the curricular connection, not USCIS. Bring a job description and map it to specific courses or program learning outcomes when you request authorization.
Can I start the Operations Team Lead job before CPT is authorized?
No. Working before your DSO updates your I-20 with CPT authorization is unauthorized employment, which terminates F-1 status. Even if the employer wants you to start immediately, wait for the updated I-20 showing your authorized start date. Request authorization at least two to three weeks before the planned start to allow processing time.
Will supervisory responsibilities in this role affect my CPT eligibility?
Supervisory duties don't disqualify a role from CPT, but they do affect how your DSO evaluates the curricular link. Programs in operations or management typically recognize team lead responsibilities as applied learning. If your program is in a technical field, you may need to demonstrate how managing workflows connects to your specific degree requirements.
How do I find Operations Team Lead employers who are comfortable with CPT?
Search Migrate Mate for operations roles at employers with existing LCA filing history in related job categories. Employers who have previously sponsored work visas understand work authorization timelines and documentation requirements, making them more receptive to CPT arrangements than employers encountering it for the first time.
Does completing CPT as an Operations Team Lead affect my future H-1B eligibility?
CPT itself doesn't affect H-1B visa eligibility, but accumulated full-time CPT exceeding 12 months eliminates OPT. Since OPT and STEM OPT are common bridges to H-1B sponsorship, protect that eligibility by keeping full-time CPT under the 12-month threshold. Part-time CPT has no cap and doesn't count against OPT.