CPT Software Product Manager Jobs
Software Product Manager CPT roles let you own the full product lifecycle, discovery, roadmap, and launch, while your school's DSO authorizes the work as a direct extension of your coursework. Employers hiring CPT students for PM roles expect cross-functional collaboration skills and often require prior internship experience in technical or business analysis functions.
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INTRODUCTION
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for every day.
The Grid Service and Platform Engineering team is looking for a highly motivated and collaborative Software Engineering Manager. This role involves leading the engineering of mission-critical, tier 0 service infrastructure, the foundational data platform that powers Smartsheet at scale. You will oversee services that handle millions requests per day, operate at 99.999% availability, and deliver low-latency, high-throughput performance for millions of customers worldwide. We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems. This full-time position reports to the Director, Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
YOU WILL
- Manage one or more related teams of 6–10+ software engineers, driving development of tier 0 grid services and platform infrastructure that millions of customers depend on daily.
- Own and uphold 99.999% service availability targets across critical platform services, embedding reliability engineering, incident management, and on-call rigor into team culture.
- Help architect and guide technical vision to evolve low-latency, high-throughput service platforms capable of sustaining millions requests per day with predictable, consistent performance under load.
- Guide and mentor engineers on distributed systems architecture, scalability patterns, and platform best practices while leading design reviews for high-stakes system components.
- Lead cross-functional technical efforts spanning multiple upstream dependents, partner teams, and internal consumers, building alignment and resolving systemic dependencies across the organization.
- Plan and deliver complex, end-to-end infrastructure projects with high technical ambiguity, managing risks, communicating clearly to stakeholders, and building cross-team consensus.
- Drive SLO/SLA definition, capacity planning, performance benchmarking, and observability strategy across your platform services.
- Partner closely with product management, infrastructure, security, and other engineering pillars to shape technical roadmaps and contribute to long-range platform strategy.
- Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineers strategically across multiple teams.
- Mentor and coach both individual contributors and managers within and beyond your teams, identifying and developing potential successors.
- Own quarterly and annual technical and operational goals for your platform area, managing metrics, reporting, and continuous improvement initiatives.
- Communicate effectively with executives and non-technical stakeholders, anticipating cross-team conflicts and proactively driving resolution.
- Champion AI adoption in both software and platform engineering lifecycles, leveraging shared learnings to improve operational efficiency and customer experiences.
YOU HAVE
- 8+ years of software development, strong CS fundamentals (algorithms, data structures, distributed systems, systems design).
- 3+ years of engineering management, leading high-availability infrastructure/platform services.
- Proven track record owning and operating tier 0/mission-critical systems with five-nines (99.999%) availability.
- Hands-on experience building/operating low-latency, high-throughput service platforms (millions requests/day).
- Deep understanding of scalability, fault tolerance, and operational patterns for five-nines availability.
- Experience managing complex dependencies across distributed architectures.
- Strong CS fundamentals: distributed systems, concurrency, caching, data consistency, performance optimization.
- Experience building and scaling large-scale, cloud-native backend services (AWS or equivalent).
- Proficiency with observability: metrics, distributed tracing, alerting, and SLO/SLA management at scale.
- Experience productionizing services for multiple internal/external platform consumers.
- Demonstrated success building and scaling engineering teams (recruiting, onboarding, retaining senior/staff engineers).
- Experience with Agile/Scrum and iterative delivery on long-horizon infrastructure projects.
- Ability to balance engineering excellence with operational pragmatism.
- Communicates clearly and consistently with technical and non-technical audiences, including executive leadership.
- Proactively surfaces risks, blockers, and status updates without prompting.
- Provides direct, constructive feedback and supports engineer growth at all levels.
- Plus: Experience building/managing full-stack teams.
- Plus: Exposure to AI/ML platform integration or AI-powered backend features.
- CS/Engineering degree or equivalent practical experience.
- Must be legally eligible to work in the US on an ongoing basis.
CURRENT US PERKS & BENEFITS
- Medical/vision and dental coverage options for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range $205,000 - $257,500 USD
GET TO KNOW US
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
EQUAL OPPORTUNITY EMPLOYER
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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Get Access To All JobsSoftware Product Manager CPT: Frequently Asked Questions
Does a Software Product Manager role qualify for CPT authorization?
Yes, if the work ties directly to your enrolled program. PM roles in technology or business programs typically qualify because the work involves applied skills from product management, business strategy, or information systems coursework. Your DSO will review the offer letter and a written explanation of how the role integrates with your curriculum before issuing authorization on your I-20.
Can I do CPT as a Software Product Manager at a startup without a formal HR team?
You can, but it requires extra preparation. Startups without dedicated HR often don't have established processes for CPT paperwork. You'll need to guide them through what the offer letter must say, your start date, end date, number of hours per week, and job description, so your DSO can authorize it. Get all of this in writing before you accept.
How do I find Software Product Manager employers who are comfortable hiring CPT students?
Migrate Mate lets you browse Software Product Manager roles filtered by employers with work authorization filing history, which is the clearest signal that a company already has internal processes for international students. Employers who have filed Labor Condition Applications or sponsored H-1B holders before are far less likely to withdraw an offer when CPT documentation comes up during onboarding.
What happens to my CPT authorization if my PM role changes scope mid-internship?
A material change in your job duties, switching from product operations to pure sales, for example, can put your CPT authorization out of compliance. You must notify your DSO any time your role changes significantly. They'll assess whether a new authorization is needed. Don't wait until your semester ends to flag a scope change; unauthorized work is an F-1 violation.
Does CPT work as a Software Product Manager count toward the 12-month full-time CPT limit that affects OPT?
Yes. Any full-time CPT work, defined as 20 or more hours per week, counts toward the 12-month cumulative limit. If you exceed that threshold across all CPT authorizations, you lose OPT eligibility entirely. Part-time CPT, under 20 hours per week, does not count toward this limit regardless of how many semesters you use it. Track your authorized hours carefully with your DSO.
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