Customer Delivery Manager Jobs
Customer Delivery Manager jobs are open across technology, logistics, financial services, and professional services, from early-career to senior and director levels, with specializations in SaaS implementations, enterprise client onboarding, and program delivery. See the openings below and apply to the ones that match your experience.
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Showing 5 of 228+ Customer Delivery Manager jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
- Pay Range: $18-$20 hourly
- Starting Pay: $18/hr
- At 3 Months: $18.50/hr
- At 6 Months: $19/hr
In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
- Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
- Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
- Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
- Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
- Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
- Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
- Professional Development: Extensive internal growth and professional development opportunities
- And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
- Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
- Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
- Complete customer paperwork and include thorough notes in our customer tracking system
- Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
- Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
- Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
- Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
- California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
- Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
- Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Must be able to read, write, speak and understand English
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
- Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
- Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
- Pay Range: $18-$20 hourly
- Starting Pay: $18/hr
- At 3 Months: $18.50/hr
- At 6 Months: $19/hr
In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
- Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
- Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
- Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
- Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
- Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
- Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
- Professional Development: Extensive internal growth and professional development opportunities
- And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
- Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
- Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
- Complete customer paperwork and include thorough notes in our customer tracking system
- Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
- Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
- Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
- Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
- California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
- Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
- Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Must be able to read, write, speak and understand English
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
- Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
- Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Delivery Manager Jobs by Experience Level
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Find JobsCustomer Delivery Manager Job Market
Who's Hiring
- CARVANA68
- Amazon54
- Sherwin-Williams32
- Numotion9
- Automotive Parts Headquarters4
Top Industries Hiring
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in customer delivery manager jobs.
- 3-5 years of experience managing enterprise client implementations or delivery programs
- Demonstrated ability to manage multiple concurrent projects and client accounts
- Proficiency with project management tools such as Jira, Smartsheet, or similar platforms
- Strong communication skills for executive-level client and stakeholder interactions
- Experience working cross-functionally with sales, product, and engineering teams
- Bachelor's degree in business, information technology, or a related field
Tips for Your Customer Delivery Manager Job Search
Tailor your resume to delivery outcomes
Hiring managers want to see on-time delivery rates, client satisfaction scores, and project scope, not just a list of responsibilities. Rewrite each bullet to show what you delivered, for how many clients, and what the result was.
Distinguish yourself with implementation depth
Generic project management experience won't stand out. Highlight the specific products or platforms you've implemented, the client segments you've served, and any post-launch adoption work you've owned. That specificity is what separates your resume from a generalist's.
Apply early to roles that fit
Migrate Mate lists customer delivery manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by industry to target the right openings
Customer delivery manager roles differ significantly between SaaS, logistics, and consulting. Search within your strongest industry vertical first. The vocabulary in your resume, your project examples, and your client stories will all land harder when they mirror the employer's business.
Prepare a client escalation story for interviews
Almost every customer delivery manager interview includes a question about managing a difficult client or a project that slipped. Walk in with a specific example, the action you took, and how the client relationship ended. Vague answers signal inexperience to interviewers in this role.
Negotiate scope alongside compensation
When you receive an offer, clarify the number of accounts, the complexity tier of clients, and what escalation support looks like before accepting. These factors shape your day-to-day workload and your ability to perform well, so they're worth discussing alongside salary.
Customer Delivery Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer delivery managers?
CARVANA, Amazon, and Sherwin-Williams are hiring the most customer delivery managers right now, with openings concentrated in New York, California, and Ohio, based on current listings on Migrate Mate as of November 2026. Demand is especially active at enterprise software companies and managed services providers scaling their post-sales teams.
How many customer delivery manager jobs are remote?
About 30% of customer delivery manager openings are fully remote or hybrid as of November 2026, reflecting strong employer flexibility for this role. Post-sales implementation and ongoing account delivery work tend to be the sub-areas most available remotely, while roles requiring on-site client deployment or hands-on technical setup are more likely to require in-person presence.
How do you become a customer delivery manager?
Most customer delivery managers move into the role from a customer success, technical account management, or project management background. Building hands-on experience with software implementations or client onboarding is the most direct path. Getting comfortable with project management methodologies, stakeholder communication, and cross-functional coordination strengthens your candidacy, and certifications in project management can support the transition.
Can you get a customer delivery manager job with little experience?
Entry points do exist, particularly at companies that hire associate or junior customer delivery managers as part of a structured post-sales team. If your background is in customer support, technical support, or project coordination, you can position those roles as direct preparation. Emphasize any client-facing ownership you held, even informally, and any projects you helped move from kickoff to completion.
What does the customer delivery manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager conversation focused on past delivery experience, and at least one panel or case interview where you walk through how you'd manage a complex client situation. Some employers add a written exercise asking you to build an implementation plan or respond to a client escalation scenario. Expect questions about cross-functional collaboration, timeline management, and how you've handled scope changes.
Where can I find and apply to customer delivery manager jobs?
You can find and apply to customer delivery manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and target industry, and apply directly to each listing that fits.
See All 228+ Customer Delivery Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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