Customer Insights Analyst Jobs in Austin, TX
Customer Insights Analyst jobs in Austin, Texas are in active demand, with employers like Texas Comptroller of Public Accounts, MNTN, and Tesla among those hiring. Find a role that fits below and apply directly.
Find JobsOverview
Open roles40
Top employerTexas Comptroller of Public Accounts
Work type57% On-site
Top credentialBachelor's
Companies hiring30
Showing 5 of 40+ Customer Insights Analyst jobs
Senior Product Manager, Data & Instructional Insights
We won't show you this job again
Added 2w ago
Summit K12
Senior Product Manager, Data & Instructional Insights
Austin, Texas
Added 2w ago
Sr. Program Manager, Employee Insights
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Added 3w ago
Tesla
Sr. Program Manager, Employee Insights
Austin, Texas
Added 3w ago
Senior Principal, Product Operations & Insights (R-19345)
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Added 3w ago
Dun & Bradstreet
Senior Principal, Product Operations & Insights (R-19345)
Austin, Texas
Added 3w ago
Senior Data & Insights Analyst
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Added 3w ago
Q2ebanking
Senior Data & Insights Analyst
Austin, Texas
Added 3w ago
Analytics & Insights Lead
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Added 1mo ago
Apple
Analytics & Insights Lead
Austin, Texas
Added 1mo ago
Added 2w ago
Senior Product Manager, Data & Instructional Insights
Summit K12·Austin, Texas
Job functions:
5+ yrs exp.
Remote (US)
Bachelor's
Full Time
51-200 employees
Job Description
Description
The Senior Product Manager is responsible for the strategic ownership, execution, and evolution of our student performance data and instructional reporting tools. This role will own the roadmap for district, campus, and student-level insights, transforming complex student performance data into actionable instructional intelligence.
This role serves as a highly autonomous Product Managerer with direct ownership of several major product areas, driving end-to-end product strategy, execution, delivery, and continuous improvement across the full product lifecycle. The Senior Product Manager partners closely with Engineering, Product Design, Curriculum, QA, Customer Success, and Operations teams to ensure products are scalable, intuitive, instructionally effective, and aligned with company priorities.
The Senior Product Manager operates with a high degree of organizational trust and independence, serving as a strategic Product Manager across multiple major initiatives and product domains. This role is expected to independently drive product direction, execution, and cross-functional alignment while contributing to broader product consistency, scalable systems, and long-term platform quality.
This role requires a strong balance of product strategy, systems thinking, workflow design, execution leadership, and operational ownership. The ideal candidate is highly independent, capable of managing complexity across multiple products simultaneously, and skilled at creating clarity, structure, and momentum in fast-moving environments.
Key Responsibilities
- Own the end-to-end lifecycle of multiple Summit K12 products or major product areas.
- Drive product strategy, roadmap planning, prioritization, execution, release, and iterative improvement across owned products.
- Ensure products align with company goals, instructional priorities, customer needs, and platform standards.
- Balance short-term delivery needs with long-term product sustainability and scalability.
- Translate business objectives, customer feedback, and instructional goals into actionable product plans and product decisions.
- Lead discovery efforts to identify opportunities for product improvements, workflow optimization, and feature innovation.
- Prioritize initiatives based on user impact, business value, technical feasibility, and operational constraints.
- Maintain clear ownership and accountability for product execution across planning, development, release, and maintenance activities.
- Collaborate directly with executive leadership on strategic product direction, prioritization, and organizational product initiatives.
- Lead cross-functional collaboration across Engineering, Product Design, Curriculum, QA, Product Operations, and Customer Success teams.
- Serve as the primary Product Manager and decision-maker for owned products during planning, development, and release execution.
- Coordinate effectively across teams to improve communication, reduce ambiguity, and maintain delivery momentum.
- Ensure alignment between user experience goals, instructional integrity, and technical implementation.
- Influence cross-functional decision-making and product direction across teams without direct management authority.
- Partner closely with organizational leadership to support high-priority product initiatives and long-term product evolution.
- Partner closely with Product Design and Engineering teams to shape cohesive, intuitive, and scalable product experiences.
- Identify opportunities for reusable workflows, shared product structures, and operational efficiencies across products.
- Contribute to improved product consistency, maintainability, and scalability across the broader platform ecosystem.
- Promote thoughtful product decisions grounded in both user experience and long-term product sustainability.
- Contribute to broader organizational product improvements through scalable workflows, reusable patterns, and cross-product operational alignment.
- Identify opportunities to improve consistency, efficiency, and maintainability across product ecosystems.
- Author and maintain Product Requirements Documents (PRDs), workflows, acceptance criteria, release documentation, and feature specifications.
- Participate actively in sprint planning, backlog refinement, release planning, and product reviews.
- Ensure product releases are thoroughly validated, high quality, and aligned with customer expectations.
- Monitor post-release product performance and drive continuous improvements based on feedback and usage insights.
- Gather and synthesize customer feedback, educator insights, usage patterns, and internal stakeholder input.
- Ensure products support authentic educator and student workflows while maintaining instructional effectiveness.
- Partner with Curriculum and Academic teams to align product functionality with instructional goals and standards requirements.
- Represent the voice of the user in cross-functional planning and prioritization discussions.
Skills, Knowledge and Expertise
- Bachelor’s degree in Product Management, Education, Business, Technology, UX, or a related field.
- 5–8 years of experience in product management, UX/product strategy, SaaS products, or related disciplines.
- Demonstrated success owning products through multiple release cycles.
- Experience managing multiple complex products or workflows simultaneously.
- Strong product judgment and independent decision-making capability.
- Proven ability to lead complex cross-functional initiatives from concept through delivery.
- Strong communication, organizational, and collaboration skills.
- Strong understanding of workflow design, user experience, and scalable product systems.
- A history of contributing to K–12 educational technology or instructional products.
- Understanding of the specific workflows, daily challenges, and strategic priorities of teachers, school administrators, and district leaders
- Experience working within workflow-heavy SaaS platforms or multi-product ecosystems.
- Background in UX, interaction design, or product systems thinking.
- Familiarity with Agile product development environments.
- Experience balancing rapid execution with long-term product sustainability.
- Familiarity with psychometric concepts, such as Item Response Theory (IRT) or Knowledge Space Theory is a plus, as we explore future directions for student mastery modeling.
- Interested in the impact of generative AI on EdTech and experience with generative AI tools.
The ideal candidate is:
- A highly autonomous and strategic product thinker.
- Comfortable operating with a high degree of ownership, independence, and accountability.
- Capable of influencing organizational outcomes through strong execution, systems thinking, and cross-functional collaboration.
- Trusted to drive complex product initiatives with minimal oversight while maintaining strong alignment with organizational goals.
- Skilled at bringing structure and clarity to complex product challenges.
- Strong in both strategic thinking and hands-on execution.
- Systems-oriented and capable of identifying scalable product patterns and opportunities.
- Focused on building high-quality user experiences that are intuitive, maintainable, and instructionally effective.
- Calm under ambiguity and capable of driving execution without excessive oversight.
- Owned products demonstrate strong usability, reliability, and instructional effectiveness.
- Product initiatives are delivered with improved clarity, predictability, and execution quality.
- Cross-functional teams report strong collaboration and reduced execution friction.
- Products evolve in a scalable and maintainable manner with reduced duplication and fragmentation.
- Product systems and workflows become more scalable, maintainable, and operationally aligned over time.
- Cross-functional teams experience improved clarity, communication, and execution consistency.
- Strategic product initiatives are executed with a high degree of ownership and reliability.
- Customer feedback and product usage metrics demonstrate measurable improvements in user experience and product effectiveness.
Benefits
Summit K12 offers a comprehensive benefits package. Highlights include:
- Medical, dental, and vision insurance with multiple plan options
- Company-paid short-term disability, long-term disability, and life insurance
- 401(k) retirement plan
- Paid Time Off (PTO) program
- 10 paid holidays plus 1 floating holiday annually
- Wellness resources and support programs
Summit K12 is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Summit K12
At Summit K12, we believe that every student can do well in school if instruction is tailored to their unique learning needs and they receive the encouragement to strive and achieve. Our learning programs provide teachers with the ability to differentiate instruction, monitor progress, and support learners in their journey toward success.
From English learners, multilingual students, bilingual students and dual language learners who are struggling to read or write, Summit K12’s online, standards-based supplemental curriculum will close gaps and ensure growth for all students.
From English learners, multilingual students, bilingual students and dual language learners who are struggling to read or write, Summit K12’s online, standards-based supplemental curriculum will close gaps and ensure growth for all students.
Summit K12
Senior Product Manager, Data & Instructional Insights
Austin, Texas
Added 2w ago51-200 employees
Job functions:
5+ yrs exp.
Remote (US)
Bachelor's
Full Time
Job Description
Description
The Senior Product Manager is responsible for the strategic ownership, execution, and evolution of our student performance data and instructional reporting tools. This role will own the roadmap for district, campus, and student-level insights, transforming complex student performance data into actionable instructional intelligence.
This role serves as a highly autonomous Product Managerer with direct ownership of several major product areas, driving end-to-end product strategy, execution, delivery, and continuous improvement across the full product lifecycle. The Senior Product Manager partners closely with Engineering, Product Design, Curriculum, QA, Customer Success, and Operations teams to ensure products are scalable, intuitive, instructionally effective, and aligned with company priorities.
The Senior Product Manager operates with a high degree of organizational trust and independence, serving as a strategic Product Manager across multiple major initiatives and product domains. This role is expected to independently drive product direction, execution, and cross-functional alignment while contributing to broader product consistency, scalable systems, and long-term platform quality.
This role requires a strong balance of product strategy, systems thinking, workflow design, execution leadership, and operational ownership. The ideal candidate is highly independent, capable of managing complexity across multiple products simultaneously, and skilled at creating clarity, structure, and momentum in fast-moving environments.
Key Responsibilities
- Own the end-to-end lifecycle of multiple Summit K12 products or major product areas.
- Drive product strategy, roadmap planning, prioritization, execution, release, and iterative improvement across owned products.
- Ensure products align with company goals, instructional priorities, customer needs, and platform standards.
- Balance short-term delivery needs with long-term product sustainability and scalability.
- Translate business objectives, customer feedback, and instructional goals into actionable product plans and product decisions.
- Lead discovery efforts to identify opportunities for product improvements, workflow optimization, and feature innovation.
- Prioritize initiatives based on user impact, business value, technical feasibility, and operational constraints.
- Maintain clear ownership and accountability for product execution across planning, development, release, and maintenance activities.
- Collaborate directly with executive leadership on strategic product direction, prioritization, and organizational product initiatives.
- Lead cross-functional collaboration across Engineering, Product Design, Curriculum, QA, Product Operations, and Customer Success teams.
- Serve as the primary Product Manager and decision-maker for owned products during planning, development, and release execution.
- Coordinate effectively across teams to improve communication, reduce ambiguity, and maintain delivery momentum.
- Ensure alignment between user experience goals, instructional integrity, and technical implementation.
- Influence cross-functional decision-making and product direction across teams without direct management authority.
- Partner closely with organizational leadership to support high-priority product initiatives and long-term product evolution.
- Partner closely with Product Design and Engineering teams to shape cohesive, intuitive, and scalable product experiences.
- Identify opportunities for reusable workflows, shared product structures, and operational efficiencies across products.
- Contribute to improved product consistency, maintainability, and scalability across the broader platform ecosystem.
- Promote thoughtful product decisions grounded in both user experience and long-term product sustainability.
- Contribute to broader organizational product improvements through scalable workflows, reusable patterns, and cross-product operational alignment.
- Identify opportunities to improve consistency, efficiency, and maintainability across product ecosystems.
- Author and maintain Product Requirements Documents (PRDs), workflows, acceptance criteria, release documentation, and feature specifications.
- Participate actively in sprint planning, backlog refinement, release planning, and product reviews.
- Ensure product releases are thoroughly validated, high quality, and aligned with customer expectations.
- Monitor post-release product performance and drive continuous improvements based on feedback and usage insights.
- Gather and synthesize customer feedback, educator insights, usage patterns, and internal stakeholder input.
- Ensure products support authentic educator and student workflows while maintaining instructional effectiveness.
- Partner with Curriculum and Academic teams to align product functionality with instructional goals and standards requirements.
- Represent the voice of the user in cross-functional planning and prioritization discussions.
Skills, Knowledge and Expertise
- Bachelor’s degree in Product Management, Education, Business, Technology, UX, or a related field.
- 5–8 years of experience in product management, UX/product strategy, SaaS products, or related disciplines.
- Demonstrated success owning products through multiple release cycles.
- Experience managing multiple complex products or workflows simultaneously.
- Strong product judgment and independent decision-making capability.
- Proven ability to lead complex cross-functional initiatives from concept through delivery.
- Strong communication, organizational, and collaboration skills.
- Strong understanding of workflow design, user experience, and scalable product systems.
- A history of contributing to K–12 educational technology or instructional products.
- Understanding of the specific workflows, daily challenges, and strategic priorities of teachers, school administrators, and district leaders
- Experience working within workflow-heavy SaaS platforms or multi-product ecosystems.
- Background in UX, interaction design, or product systems thinking.
- Familiarity with Agile product development environments.
- Experience balancing rapid execution with long-term product sustainability.
- Familiarity with psychometric concepts, such as Item Response Theory (IRT) or Knowledge Space Theory is a plus, as we explore future directions for student mastery modeling.
- Interested in the impact of generative AI on EdTech and experience with generative AI tools.
The ideal candidate is:
- A highly autonomous and strategic product thinker.
- Comfortable operating with a high degree of ownership, independence, and accountability.
- Capable of influencing organizational outcomes through strong execution, systems thinking, and cross-functional collaboration.
- Trusted to drive complex product initiatives with minimal oversight while maintaining strong alignment with organizational goals.
- Skilled at bringing structure and clarity to complex product challenges.
- Strong in both strategic thinking and hands-on execution.
- Systems-oriented and capable of identifying scalable product patterns and opportunities.
- Focused on building high-quality user experiences that are intuitive, maintainable, and instructionally effective.
- Calm under ambiguity and capable of driving execution without excessive oversight.
- Owned products demonstrate strong usability, reliability, and instructional effectiveness.
- Product initiatives are delivered with improved clarity, predictability, and execution quality.
- Cross-functional teams report strong collaboration and reduced execution friction.
- Products evolve in a scalable and maintainable manner with reduced duplication and fragmentation.
- Product systems and workflows become more scalable, maintainable, and operationally aligned over time.
- Cross-functional teams experience improved clarity, communication, and execution consistency.
- Strategic product initiatives are executed with a high degree of ownership and reliability.
- Customer feedback and product usage metrics demonstrate measurable improvements in user experience and product effectiveness.
Benefits
Summit K12 offers a comprehensive benefits package. Highlights include:
- Medical, dental, and vision insurance with multiple plan options
- Company-paid short-term disability, long-term disability, and life insurance
- 401(k) retirement plan
- Paid Time Off (PTO) program
- 10 paid holidays plus 1 floating holiday annually
- Wellness resources and support programs
Summit K12 is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Summit K12
At Summit K12, we believe that every student can do well in school if instruction is tailored to their unique learning needs and they receive the encouragement to strive and achieve. Our learning programs provide teachers with the ability to differentiate instruction, monitor progress, and support learners in their journey toward success.
From English learners, multilingual students, bilingual students and dual language learners who are struggling to read or write, Summit K12’s online, standards-based supplemental curriculum will close gaps and ensure growth for all students.
From English learners, multilingual students, bilingual students and dual language learners who are struggling to read or write, Summit K12’s online, standards-based supplemental curriculum will close gaps and ensure growth for all students.
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Find JobsCustomer Insights Analyst Job Market in Austin
Who's Hiring
- Texas Comptroller of Public Accounts3
- MNTN2
- Tesla2
- Ryder System2
- Central Health2
Top Industries Hiring
- Government & Public Sector4
- Insurance3
- Consulting & Professional Services3
- Manufacturing2
- Technology & Software2
Customer Insights Analyst Jobs in Austin: Frequently Asked Questions
How many customer insights analyst jobs are there in Austin?
There are 40+ customer insights analyst openings in Austin, Texas on Migrate Mate as of June 2026. New positions post regularly as Austin employers hire.
Which companies hire customer insights analysts in Austin?
Employers hiring customer insights analysts in Austin include Texas Comptroller of Public Accounts, MNTN, and Tesla, based on current listings on Migrate Mate as of June 2026.
Are there remote customer insights analyst jobs in Austin?
Yes. About 43% of customer insights analyst openings tied to Austin are remote or hybrid as of June 2026. The rest are on-site roles based in and around Austin.
Which industries hire the most customer insights analysts in Austin?
Most customer insights analyst openings in Austin sit in Government & Public Sector, Insurance, and Consulting & Professional Services, per current listings on Migrate Mate as of June 2026.
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