Customer Insights Analyst Jobs

Customer Insights Analyst jobs are open across retail, financial services, healthcare, and technology, at every level from entry-level to senior and principal, with specializations in consumer research, behavioral analytics, and market segmentation. Find a role that fits from the openings below and apply directly.

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Overview

Open roles236+
Top stateNew York
Top employerRyder System
Top cityNew York, NY
Work type46% Hybrid
Top industryTechnology

Showing 5 of 236+ Customer Insights Analyst jobs

Target
Senior Analyst, Roundel - Performance & Insights(Remote Or Hybrid)
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Target
Added 1d ago
Senior Analyst, Roundel - Performance & Insights(Remote Or Hybrid)
Target
Minneapolis, Minnesota
Customer Service
Retail Banking & Branch Management
Sales
$88k - $158k/yr
Remote (US)
Bachelor's degree
10,000+

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Kraft Heinz
Senior Finance Analyst, Economic Insights & Analytics
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Kraft Heinz
Added 1d ago
Senior Finance Analyst, Economic Insights & Analytics
Kraft Heinz
Chicago, Illinois
Accounting
Business Analysis
Investment Operations
$90k - $112k/yr
Bachelor's degree
10,000+

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FTI Consulting, Inc.
Senior Research Analyst, Digital & Insights
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FTI Consulting, Inc.
Added 1d ago
Senior Research Analyst, Digital & Insights
FTI Consulting, Inc.
New York, New York
Program Management
Project & Program Management
Project Management
$84k - $119k/yr
Hybrid
5,001-10,000

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L.A. Care Health Plan
Authorizations and Claims Analytics Solutions Business Insights and Data Analyst III
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L.A. Care Health Plan
Added 1d ago
Authorizations and Claims Analytics Solutions Business Insights and Data Analyst III
L.A. Care Health Plan
Los Angeles, California
Business Strategy
Product Management
Project & Program Management
Project Management
$102k - $163k/yr
Managed care organization experience
1,001-5,000

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Learfield
Senior Commercial Insights Analyst
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Learfield
Added 1d ago
Senior Commercial Insights Analyst
Learfield
Dallas, Texas
Brand Marketing
Growth Marketing
Marketing
Bachelor's degree in communications
1,001-5,000

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Top Cities Hiring Customer Insights Analysts

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Customer Insights Analyst Job Market

Who's Hiring

  • Ryder System
    Ryder System55
  • Kraft Heinz
    Kraft Heinz4
  • Applied Systems
    Applied Systems4
  • Lyft
    Lyft2
  • Canon
    Canon2

Top Industries Hiring

  • Technology & Software13
  • Marketing & Advertising3
  • Manufacturing2
  • Accounting & Auditing2
  • Consulting & Professional Services2

What Employers Look For

The qualifications that appear most often in customer insights analyst jobs.

  • Bachelor's degree in marketing, statistics, psychology, or a related analytical field
  • Proficiency in SQL for querying customer and transaction databases
  • Experience with survey design, qualitative research, or focus group moderation
  • Ability to build and present dashboards in Tableau, Power BI, or Looker
  • Familiarity with statistical analysis tools such as SPSS, R, or Python
  • Two or more years of experience in consumer research, market research, or analytics

Tips for Your Customer Insights Analyst Job Search

Quantify impact on your resume

Hiring managers for customer insights roles want to see numbers behind your work. Replace vague bullets like 'analyzed customer data' with outcomes: how many segments you built, how a recommendation shifted strategy, or how many stakeholders used your dashboards regularly.

Showcase your tools stack clearly

SQL, Python, Tableau, and SPSS appear constantly in job descriptions for this role. List the specific tools you use in a dedicated skills section, and name them again in your bullet points so applicant tracking systems and recruiters can match them instantly.

Target postings by industry vertical

Customer insights work differs sharply between retail, fintech, and healthcare. Tailor each application to the industry: mirror their language around NPS, churn, or patient experience, and lead with examples from that domain if you have them.

Apply early to roles that fit

Migrate Mate lists customer insights analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.

Prepare a research-to-decision story

Interviewers consistently ask how you turned raw data into a business recommendation. Prepare two or three examples where you can walk from the research question through your method, your finding, and the decision it informed, without getting lost in technical details.

Negotiate using scope, not just title

When evaluating an offer, ask about data access, team size, and whether insights actually reach decision-makers. A senior title at a company where research sits in a drawer is worth less than a mid-level role where your work drives product or marketing strategy.

Customer Insights Analyst Jobs: Frequently Asked Questions

Which companies are hiring the most customer insights analysts?

The companies hiring the most customer insights analysts right now include Ryder System, Kraft Heinz, and Applied Systems, with the largest share of openings in New York, California, and Illinois, based on current listings on Migrate Mate as of September 2026. Retail, financial services, and technology firms tend to post the highest volume of these roles year-round.

How many customer insights analyst jobs are remote?

About 73% of customer insights analyst openings are fully remote or hybrid as of September 2026, making it one of the more flexible analytical roles available. Sub-specializations focused on survey research, digital behavioral analytics, and syndicated data interpretation tend to have the highest concentration of fully remote postings.

How do you become a customer insights analyst?

Most customer insights analysts start with a degree in marketing, statistics, psychology, or business, then build proficiency in SQL and at least one visualization tool like Tableau or Power BI. From there, gaining experience with survey platforms, segmentation projects, or market research studies, whether through internships, contract work, or entry-level analyst roles, is the most direct path into the field.

Can you get a customer insights analyst job with little experience?

Yes, entry-level customer insights analyst roles exist and are regularly posted, especially at mid-size consumer brands and research agencies. The most competitive entry-level candidates can demonstrate hands-on work with real data, even from coursework, freelance projects, or internships, and can clearly explain how they translated a research finding into a recommendation someone acted on.

What does the customer insights analyst interview process look like?

The process typically starts with a recruiter screen, followed by a hiring manager conversation focused on your research experience and analytical approach. Most companies then include a take-home case study or live exercise where you analyze a dataset or design a research plan. Final rounds often involve presenting your findings to a cross-functional panel of stakeholders from marketing, product, or strategy.

Where can I find and apply to customer insights analyst jobs?

You can find and apply to customer insights analyst jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience, specialization, and preferred location, then apply directly to each one that fits.

See All 236+ Customer Insights Analyst Jobs

Find roles that match your experience and apply in just a few clicks.

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