Customer Operations Manager Jobs in Nevada
Customer Operations Manager jobs in Nevada are open across Las Vegas, Reno, and Henderson and other Nevada metros, with employers like AutoZone, Finish Line, and Walgreens hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 98+ Customer Operations Manager jobs
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Senior Hotel Operations Manager provides strategic direction and leadership for the property’s Front Desk team, ensuring alignment with the MGM brand. This role is responsible for driving the execution of functional strategies, managing labor, and leading the management team to achieve key operational and financial goals. The Senior Manager champions an exceptional guest experience and ensures all operations consistently meet MGM Resorts' premier service and compliance standards.
THE DAY-TO-DAY:
- Works closely with VP and Director of Hotel Ops to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations.
- Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.
- Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.
- Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards.
- Interviews, selects, trains, supervises, counsels and coaches hotel operations staff for the efficient operation of the department.
THE IDEAL CANDIDATE:
- Must be a minimum of 21 years of age required
- 2+ Years of prior relevant experience in the direction and management of employees in a similar hotel environment which includes prior experience in hotel management required
- Work varied shifts, to include weekends and holidays required
- Technical knowledge and experience with Opera required
- Previous experience managing employees under a collective bargaining agreement preferred
- Technical knowledge and experience with HotSOS or other service optimization system preferred
- Previous experience working in a similar resort setting preferred
- Ability to communicate in Spanish and or Asian Languages preferred
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Senior Hotel Operations Manager provides strategic direction and leadership for the property’s Front Desk team, ensuring alignment with the MGM brand. This role is responsible for driving the execution of functional strategies, managing labor, and leading the management team to achieve key operational and financial goals. The Senior Manager champions an exceptional guest experience and ensures all operations consistently meet MGM Resorts' premier service and compliance standards.
THE DAY-TO-DAY:
- Works closely with VP and Director of Hotel Ops to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations.
- Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.
- Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.
- Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards.
- Interviews, selects, trains, supervises, counsels and coaches hotel operations staff for the efficient operation of the department.
THE IDEAL CANDIDATE:
- Must be a minimum of 21 years of age required
- 2+ Years of prior relevant experience in the direction and management of employees in a similar hotel environment which includes prior experience in hotel management required
- Work varied shifts, to include weekends and holidays required
- Technical knowledge and experience with Opera required
- Previous experience managing employees under a collective bargaining agreement preferred
- Technical knowledge and experience with HotSOS or other service optimization system preferred
- Previous experience working in a similar resort setting preferred
- Ability to communicate in Spanish and or Asian Languages preferred
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
See All 98 Customer Operations Manager Jobs in Nevada
Find roles in Nevada that match your experience and apply in just a few clicks.
Find JobsCustomer Operations Manager Jobs by City in Nevada
Where Nevada roles are concentrated, by current openings.
Customer Operations Manager Job Market in Nevada
A snapshot from current Nevada openings, updated as new roles post.
Who's Hiring
- AutoZone11
- Finish Line10
- Walgreens9
- McDonald's8
- MGM Resorts International7
Top Industries Hiring
- Retail29
- Food & Beverage13
- Automotive11
- Technology & Software6
- Healthcare & Medical Services5
What Nevada Employers Look For
The qualifications that appear most often in customer operations manager jobs across Nevada.
- 3 to 5 years of experience in customer operations, customer success, or support management
- Proficiency with CRM and helpdesk platforms such as Salesforce, Zendesk, or Intercom
- Demonstrated ability to build and optimize customer-facing workflows and processes
- Experience tracking and reporting on KPIs such as CSAT, NPS, or first response time
- Bachelor's degree in business, operations, communications, or a related field
- Experience managing cross-functional projects or coordinating between support and product teams
Customer Operations Manager Jobs in Nevada: Frequently Asked Questions
How many customer operations manager jobs are there in Nevada?
There are 98+ customer operations manager openings in Nevada on Migrate Mate as of June 2026, with the most roles in Las Vegas, Reno, and Henderson. New positions post regularly as employers across Nevada hire.
Which Nevada cities have the most customer operations manager jobs?
Las Vegas, Reno, and Henderson have the most customer operations manager openings in Nevada right now, with additional roles spread across smaller metros statewide.
Which companies hire customer operations managers in Nevada?
Employers hiring customer operations managers in Nevada include AutoZone, Finish Line, and Walgreens, based on current listings on Migrate Mate as of June 2026.
Are there remote customer operations manager jobs in Nevada?
Yes. About 0% of customer operations manager openings tied to Nevada are remote or hybrid as of June 2026. The rest are on-site roles based in Nevada metros.
How do I apply for customer operations manager jobs in Nevada?
You can apply to customer operations manager jobs in Nevada directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Nevada location, then apply to each one that fits.
See All 98 Customer Operations Manager Jobs in Nevada
Find roles in Nevada that match your experience and apply in just a few clicks.
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