Customer Operations Manager Jobs in West Virginia

ROLE OVERVIEW:

Creating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact. Sodexo has an exciting opportunity for a Food Operations Manager with the Customs and Border Protection located in Harpers Ferry, WV. This exciting opportunity is taking care of those that protect our borders. The account has huge potential and growth for career development. The Customs and Border Protection campus is located in an affordable area only 60 miles away from the DC area. Great area for outdoor activities and offers all amenities. The client is very excited to work with a highly motivated and creative person to continue to develop the program and be part of the leadership team.

WHAT YOU'LL DO:

- Be a people person with a strong focus with maintaining positive client relations; a solid manager/leader who is perceptive and has attention to details that make a difference – quality and presentation of food – customer service –
- Be SERVICE focused– including providing excellent customer service in a welcoming dining environment.
- Be proficient in use of online Food Management Systems for menu/recipe planning, ordering and inventory;
- Demonstrate proven financial acumen/success: Food costs/ labor costs, budgets.

WHAT WE OFFER:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

WHAT YOU BRING:

- Have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
- Will be innovative every day; and / or
- Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.

WHO WE ARE:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

MINIMUM QUALIFICATIONS:

- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.