Customer Relations Associate Jobs
Customer Relations Associate jobs are open across retail, financial services, healthcare, and telecommunications, with specializations in account management, complaint resolution, and client onboarding, at levels from entry-level to senior associate. Find a role that fits below and apply directly.
Find JobsLooking for remote work? View remote customer relations associate jobs →Overview
Showing 5 of 685+ Customer Relations Associate jobs
Safely and effectively procures new business and maintains existing customer base.
Please see our website for more information regarding Baker Commodities, Inc. www.bakercommodities.com
Benefits
- Medical, dental and vision coverage offered
- 401(k) With employer contribution
- Paid holidays, vacation and sick time
- Company sponsored life insurance
- Company sponsored short and long-term disability
- Pet Insurance
Duties and Responsibilities
- Responsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps.
- Responsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service.
- Responsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back.
- Schedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Location Manager.
- Position requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc.
- May be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company.
- 75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week.
- Prepare customer setup sheets and possibly enter new customer information into the Company’s routing system.
- Provide daily reports to the Division General Manager and Location Manager.
- Follow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed.
- Interact with others in a professional and ethical manner
- Follow department and company procedures
- Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company
- Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time
Knowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements
- Travel requirements 75-90% local travel requirement
- Valid driver's license with an acceptable MVR
- 3 to 5 years’ experience and contacts in the restaurant/food industry.
- Able to work independently.
- Working knowledge of Microsoft Office including Outlook, Excel and Word.
- High school diploma.
Physical Demands/Requirements:
Constantly (over 2/3):
- Travels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs
- Moves materials or documents up to 40 lb.
- Operates computer and other office productivity machinery such as calculator, copy machine and printer.
- Review documents, organizes data and detects accuracy of information
- Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail
Frequently (1/3-2/3):
- Moves throughout office accessing files, office machinery, etc.
- Remain in a stationary position for up to 50% or more of the time
About Baker Commodities, Inc.
Baker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.
EOE STATEMENT
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.
Co ID: Baker Commodities
Job ID Division: 70B 11062026 129 1
JD: Customer Relations Representative 70 129-021026A
Safely and effectively procures new business and maintains existing customer base.
Please see our website for more information regarding Baker Commodities, Inc. www.bakercommodities.com
Benefits
- Medical, dental and vision coverage offered
- 401(k) With employer contribution
- Paid holidays, vacation and sick time
- Company sponsored life insurance
- Company sponsored short and long-term disability
- Pet Insurance
Duties and Responsibilities
- Responsible for soliciting new business and maintaining the existing customer base. This will include the various aspects of the meat, fish, food processing, and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps.
- Responsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service.
- Responsible for meeting with cancelled accounts to determine the reasons for the canceling and try and to attempt to get the accounts back.
- Schedule meetings with customers and set-up cold calls in areas identified by the Division Manager and Location Manager.
- Position requires the ability to properly communicate orally and in writing with customers and all levels of Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc.
- May be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company.
- 75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week.
- Prepare customer setup sheets and possibly enter new customer information into the Company’s routing system.
- Provide daily reports to the Division General Manager and Location Manager.
- Follow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed.
- Interact with others in a professional and ethical manner
- Follow department and company procedures
- Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company
- Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time
Knowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements
- Travel requirements 75-90% local travel requirement
- Valid driver's license with an acceptable MVR
- 3 to 5 years’ experience and contacts in the restaurant/food industry.
- Able to work independently.
- Working knowledge of Microsoft Office including Outlook, Excel and Word.
- High school diploma.
Physical Demands/Requirements:
Constantly (over 2/3):
- Travels to customer locations and moves throughout customer facilities such as kitchen and areas where grease collection occurs
- Moves materials or documents up to 40 lb.
- Operates computer and other office productivity machinery such as calculator, copy machine and printer.
- Review documents, organizes data and detects accuracy of information
- Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail
Frequently (1/3-2/3):
- Moves throughout office accessing files, office machinery, etc.
- Remain in a stationary position for up to 50% or more of the time
About Baker Commodities, Inc.
Baker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.
EOE STATEMENT
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.
Co ID: Baker Commodities
Job ID Division: 70B 11062026 129 1
JD: Customer Relations Representative 70 129-021026A
Customer Relations Associate Jobs by Experience Level
See All 685+ Customer Relations Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Associate Job Market
Who's Hiring
- State Farm483
- Suburban Propane39
- Shipco7S
- Collectors7
- Norway Savings Bank5
Top Industries Hiring
- Energy
- Insurance
- Automotive
- Medical Devices
- Aerospace & Defense
What Employers Look For
The qualifications that appear most often in customer relations associate jobs.
- One to two years of customer service or client-facing experience
- Proficiency with CRM software such as Salesforce or HubSpot
- Strong written and verbal communication skills
- High school diploma or associate degree, bachelor's preferred
- Ability to handle escalated complaints and de-escalate tense interactions
- Familiarity with ticketing systems and case management workflows
Tips for Your Customer Relations Associate Job Search
Tailor your resume to resolution metrics
Customer relations associate hiring managers look for quantified outcomes, not just duties. Replace generic bullet points with specifics like customer satisfaction scores you influenced, escalation rates you reduced, or retention wins you contributed to on your team.
Highlight CRM software you have used
Many postings screen for hands-on experience with CRM platforms. Name the specific tools you have used in past roles or coursework. Generic phrases like 'proficient in CRM software' get skipped by applicant tracking systems that parse for named platforms.
Apply early to roles that fit
Migrate Mate lists customer relations associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by industry vertical
Customer relations associate roles in financial services expect regulatory communication experience, while healthcare roles prioritize empathy and HIPAA-aware communication. Reading the industry context in a job description helps you frame your experience in language that matches what that hiring team values.
Prepare for scenario-based interview questions
Expect interviewers to ask how you handled a frustrated customer or a complaint you could not resolve immediately. Prepare two or three real examples using a clear situation, action, and result structure. Vague answers about 'being a people person' rarely advance candidates past the first round.
Follow up with a specific reference to the interview
A follow-up message that references a specific topic from your conversation, such as a process challenge the team mentioned, signals genuine interest. Generic thank-you notes are common and easy to ignore, so make yours concrete and brief.
Customer Relations Associate Jobs: Frequently Asked Questions
Which companies are hiring the most customer relations associates?
State Farm, Suburban Propane, and Shipco are hiring the most customer relations associates right now, with openings concentrated in Florida, Texas, and South Carolina, based on current listings on Migrate Mate as of November 2026. Financial services, insurance, and healthcare employers tend to post the highest volumes of these roles consistently.
How many customer relations associate jobs are remote?
About 29% of customer relations associate openings are fully remote or hybrid as of November 2026, with remote availability highest in complaint handling, inbound account support, and digital customer success roles. In-person and on-site requirements are more common for roles tied to physical retail locations or in-branch financial services.
How do you become a customer relations associate?
Most customer relations associate roles are accessible with a high school diploma and direct customer-facing experience, such as retail, call center, or hospitality work. Building familiarity with CRM tools, practicing written communication, and demonstrating a record of resolving customer issues strengthens your candidacy. Some employers prefer candidates with an associate or bachelor's degree for roles that involve account ownership.
Can you get hired as a customer relations associate with little experience?
Yes, many customer relations associate positions are designed as entry points into client-facing careers, particularly in retail banking, insurance, and telecom. Employers in these sectors often hire candidates with strong interpersonal skills and train them on internal systems. Highlighting any customer-facing work, even from part-time or volunteer roles, helps offset a shorter professional history.
What does the customer relations associate interview process look like?
Most customer relations associate interviews include an initial phone or video screen focused on communication style and availability, followed by one or two rounds that use scenario or behavioral questions. Interviewers typically present a difficult customer situation and ask how you would respond. Some employers add a written exercise or a brief role-play to assess how you handle complaints under realistic conditions.
Where can I find and apply to customer relations associate jobs?
You can find and apply to customer relations associate jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience and location, then apply directly to each listing from the job page.
See All 685+ Customer Relations Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs