Mid Level Customer Relationship Management Analyst Jobs
Mid level customer relationship management analyst jobs go to professionals ready to own CRM initiatives end to end, translate data into actionable strategies, and guide junior team members with limited oversight. Roles cover on-site, hybrid, and remote settings across Banking & Financial Services, Investment & Asset Management, and Fintech, with employers like JPMorganChase, KeyBank, and Truist hiring at this level now.
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Showing 5 of 143+ Mid Level Customer Relationship Management Analyst jobs
About us
Think BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. Join a team where ambitious careers and meaningful relationships thrive together. We’re entrepreneurs at heart—growing fast, making an impact, and shaping the future of banking in Florida. To learn more about City National Bank of Florida visit About Us!
Overview
The Association Banking Relationship Manager Sr assumes responsibility for cultivating and expanding commercial banking relationships within the Community Association industry. This role involves strategically developing relationships with existing clients and prospective customers to drive new deposit business growth. Through independent judgment and market expertise, the Relationship Manager Sr identifies opportunities to offer tailored Treasury Management products and services. These offerings aim to optimize financial operations for property management companies, thereby enhancing their overall financial health and operational efficiency. Involved in the credit process including Credit Underwriting, Portfolio Management and Review, Risk/Credit Grading and Risk Identification and management. Portfolio management will include servicing covenant compliance, collateral monitoring.
Principal Duties & Responsibilities
- Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposit, loans and other, as applicable.
- Independently expands existing relationships and solicits new business through client referrals and cold calling efforts to meet or exceed the Bank’s strategic goals.
- Independently analyzes credit checks worthiness, and conducts preliminarily financial statement analysis against bank risk standards and applicable product requirement to preliminarily determine potential credit worthiness.
- Drive new business development within the Florida Market.
- Responsible for a regular calling program within the targeted region to include calls, email, trade events and in person meetings to drive awareness of bank products within market.
- Coordinates with various divisions and departments (Deposit Operations, Underwriting, Credit, Servicing, and Treasury Management) in the servicing of routine transactions and in solving client issues and onboarding new clients.
- Maintains up-to-date knowledge of competitors’ products and pricing in the market served.
- Maintains up-to-date knowledge of banks credit policies.
- Works with Portfolio Management in obtaining financial reporting requirements.
- Manages the loan advances tied to the non-revolving condominium loans.
- Reviews construction budgets and determines the availability in which the clients can access for loan funding.
- Attend trade shows throughout the state and networking events related to association banking.
Qualifications
- 5-7 years of business development experience in Community Association Industry (HOA) or equivalent experience in industry.
- 5-7 years of building and expanding new banking relationships experience.
- Proven success in generating new business.
- Thorough understanding of local market and solid base of contacts required.
- Excellent credit analysis and relationship management skills.
- Knowledge of banking regulations, lending policies, procedures and techniques and well demonstrated understanding of loan risk factors a plus.
- Possess strong business development skills and demonstrate ability to build/expand trusting partnerships.
Education
- Bachelor's Degree in Business Administration, Finance or equivalent work experience.
- An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.
Benefits & Perks
We offer a competitive benefits package designed to support your success:
- Health Coverage: Medical, dental, and vision plans with employer contributions.
- Retirement Savings: 401(k) with matching.
- Paid Time Off & Holidays: Generous PTO and paid holidays.
- Wellness Support: Access to mental health and financial wellness resources. Visit our benefits page to learn more.
Join City National Bank of Florida. The possibilities are endless.
Special Information To Candidates
Equal Opportunity
City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.
Interview Guidelines
To ensure a fair and consistent interview process, applicants are not permitted to use AI-enabled devices during interviews, including AI glasses or similar wearable technology that can record, transmit, or generate real-time information. Applicants who require a reasonable accommodation to participate in the interview process should contact talent.attraction@citynational.com in advance of the interview to submit an accommodation request. City National Bank of Florida will engage in the interactive process and provide reasonable accommodations in accordance with applicable law.
About us
Think BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. Join a team where ambitious careers and meaningful relationships thrive together. We’re entrepreneurs at heart—growing fast, making an impact, and shaping the future of banking in Florida. To learn more about City National Bank of Florida visit About Us!
Overview
The Association Banking Relationship Manager Sr assumes responsibility for cultivating and expanding commercial banking relationships within the Community Association industry. This role involves strategically developing relationships with existing clients and prospective customers to drive new deposit business growth. Through independent judgment and market expertise, the Relationship Manager Sr identifies opportunities to offer tailored Treasury Management products and services. These offerings aim to optimize financial operations for property management companies, thereby enhancing their overall financial health and operational efficiency. Involved in the credit process including Credit Underwriting, Portfolio Management and Review, Risk/Credit Grading and Risk Identification and management. Portfolio management will include servicing covenant compliance, collateral monitoring.
Principal Duties & Responsibilities
- Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposit, loans and other, as applicable.
- Independently expands existing relationships and solicits new business through client referrals and cold calling efforts to meet or exceed the Bank’s strategic goals.
- Independently analyzes credit checks worthiness, and conducts preliminarily financial statement analysis against bank risk standards and applicable product requirement to preliminarily determine potential credit worthiness.
- Drive new business development within the Florida Market.
- Responsible for a regular calling program within the targeted region to include calls, email, trade events and in person meetings to drive awareness of bank products within market.
- Coordinates with various divisions and departments (Deposit Operations, Underwriting, Credit, Servicing, and Treasury Management) in the servicing of routine transactions and in solving client issues and onboarding new clients.
- Maintains up-to-date knowledge of competitors’ products and pricing in the market served.
- Maintains up-to-date knowledge of banks credit policies.
- Works with Portfolio Management in obtaining financial reporting requirements.
- Manages the loan advances tied to the non-revolving condominium loans.
- Reviews construction budgets and determines the availability in which the clients can access for loan funding.
- Attend trade shows throughout the state and networking events related to association banking.
Qualifications
- 5-7 years of business development experience in Community Association Industry (HOA) or equivalent experience in industry.
- 5-7 years of building and expanding new banking relationships experience.
- Proven success in generating new business.
- Thorough understanding of local market and solid base of contacts required.
- Excellent credit analysis and relationship management skills.
- Knowledge of banking regulations, lending policies, procedures and techniques and well demonstrated understanding of loan risk factors a plus.
- Possess strong business development skills and demonstrate ability to build/expand trusting partnerships.
Education
- Bachelor's Degree in Business Administration, Finance or equivalent work experience.
- An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.
Benefits & Perks
We offer a competitive benefits package designed to support your success:
- Health Coverage: Medical, dental, and vision plans with employer contributions.
- Retirement Savings: 401(k) with matching.
- Paid Time Off & Holidays: Generous PTO and paid holidays.
- Wellness Support: Access to mental health and financial wellness resources. Visit our benefits page to learn more.
Join City National Bank of Florida. The possibilities are endless.
Special Information To Candidates
Equal Opportunity
City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.
Interview Guidelines
To ensure a fair and consistent interview process, applicants are not permitted to use AI-enabled devices during interviews, including AI glasses or similar wearable technology that can record, transmit, or generate real-time information. Applicants who require a reasonable accommodation to participate in the interview process should contact talent.attraction@citynational.com in advance of the interview to submit an accommodation request. City National Bank of Florida will engage in the interactive process and provide reasonable accommodations in accordance with applicable law.
See All 143+ Mid Level Customer Relationship Management Analyst Jobs
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Find JobsMid Level Customer Relationship Management Analyst Job Market
Who's Hiring
- JPMorganChase40
- KeyBank9
- Truist6
- Regions Bank6
- PNC Financial Services5
Top Industries Hiring
- Banking & Financial Services97
- Investment & Asset Management35
- Fintech27
- Technology & Software4
- Consulting & Professional Services3
Mid Level Customer Relationship Management Analyst Jobs: Frequently Asked Questions
How do I get a mid level customer relationship management analyst job?
Position your experience around ownership, not just execution. Highlight CRM campaigns or data projects you led independently, quantify outcomes like retention improvements or pipeline growth, and show familiarity with platforms such as Salesforce or HubSpot. Tailor your resume to demonstrate that you have moved beyond task completion into driving decisions and influencing strategy on your own initiative.
Which companies hire mid level customer relationship management analysts?
Companies hiring mid level customer relationship management analysts right now include JPMorganChase, KeyBank, and Truist, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from mid-size to large organizations that have established CRM programs and need analysts who can deepen those systems rather than build from scratch.
Are there remote mid level customer relationship management analyst jobs?
Yes, remote and hybrid options are common at this experience level. About 23% of mid level customer relationship management analyst openings are remote or hybrid as of November 2026, reflecting how data-focused roles translate well to distributed teams. Filtering by work setting when you search is the fastest way to surface those openings.
How do I move up to a mid level customer relationship management analyst role?
The path from entry level to mid level comes down to depth and ownership. Focus on mastering one or two CRM platforms, build a record of projects where your analysis directly shaped a business decision, and seek out work that requires you to coordinate with cross-functional teams. Demonstrating measurable impact over time, rather than just completing assigned tasks, is what signals readiness for mid level responsibilities.
Which industries hire the most mid level customer relationship management analysts?
Mid Level customer relationship management analyst roles concentrate in Banking & Financial Services, Investment & Asset Management, and Fintech, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they maintain large customer bases and rely on CRM data to personalize engagement, reduce churn, and support revenue growth at scale.