Customer Success Architect Jobs in Ohio
Customer Success Architect jobs in Ohio are open across Cincinnati, Cleveland, and Chesterland and other Ohio metros, with employers like Meter, Concentrix, and LangChain hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 6+ Customer Success Architect jobs
JOB SUMMARY
Cloud Solution Architect – Dynamics 365 Finance & Operations & Supply Chain
As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance & Operations (F&O) and Supply Chain Management. You’ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.
Responsibilities
Customer Centricity:
- Gather customer insights to align Dynamics 365 F&O and Supply Chain solutions with strategic business outcomes.
- Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.
- Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).
- Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.
- Ensure a positive customer experience across finance and operations engagements.
- Provide feedback to Product Groups to influence roadmap and service improvements.
Business Impact:
- Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&O and Supply Chain investments.
- Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.
Resolution of Customer Blockers:
- Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&O and Supply Chain Management.
- Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.
Identify Growth Opportunities:
- Leverage your knowledge of Microsoft Business Applications—including F&O, Supply Chain, and Power Platform—to identify cross-sell and up-sell opportunities based on customer needs and industry trends.
Technical Leadership:
- Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft’s strategic goals.
- Engage in technical communities, contribute to IP development, and mentor peers and junior architects.
- Act as a role model for technical readiness and cross-workload collaboration.
Practice Development:
- Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.
- Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.
Trusted Advisor:
- Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.
Qualifications
Required / Minimum Qualifications:
- Proven experience in Dynamics 365 Finance & Operations and Supply Chain Management.
- Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications.
- Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.
Additional or Preferred Qualifications:
- Functional or technical certification in one or more Dynamics 365 apps (F&O, Supply Chain, Power Platform).
- Experience with Success by Design methodology or business value consulting.
- Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.
- No relocation required.
Technical Qualifications / Experience:
Deep technical expertise in Dynamics 365 Finance & Operations and Supply Chain Management, including:
- Architecture and deployment on Microsoft Azure
- Integration patterns and anti-patterns
- Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT
- Performance tuning, debugging, and code reviews
- Finance & Operations Assessments and environment management
- Inventory, warehouse, procurement, and transportation management modules
- Demand forecasting, production planning, and supplier collaboration
- Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)
#LI-Remote #USA
The base salary range for this position is $110k-$140k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.
Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.
The deadline to apply for this position is 6/10/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
JOB SUMMARY
Cloud Solution Architect – Dynamics 365 Finance & Operations & Supply Chain
As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance & Operations (F&O) and Supply Chain Management. You’ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.
Responsibilities
Customer Centricity:
- Gather customer insights to align Dynamics 365 F&O and Supply Chain solutions with strategic business outcomes.
- Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.
- Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).
- Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.
- Ensure a positive customer experience across finance and operations engagements.
- Provide feedback to Product Groups to influence roadmap and service improvements.
Business Impact:
- Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&O and Supply Chain investments.
- Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.
Resolution of Customer Blockers:
- Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&O and Supply Chain Management.
- Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.
Identify Growth Opportunities:
- Leverage your knowledge of Microsoft Business Applications—including F&O, Supply Chain, and Power Platform—to identify cross-sell and up-sell opportunities based on customer needs and industry trends.
Technical Leadership:
- Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft’s strategic goals.
- Engage in technical communities, contribute to IP development, and mentor peers and junior architects.
- Act as a role model for technical readiness and cross-workload collaboration.
Practice Development:
- Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.
- Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.
Trusted Advisor:
- Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.
Qualifications
Required / Minimum Qualifications:
- Proven experience in Dynamics 365 Finance & Operations and Supply Chain Management.
- Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications.
- Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.
Additional or Preferred Qualifications:
- Functional or technical certification in one or more Dynamics 365 apps (F&O, Supply Chain, Power Platform).
- Experience with Success by Design methodology or business value consulting.
- Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.
- No relocation required.
Technical Qualifications / Experience:
Deep technical expertise in Dynamics 365 Finance & Operations and Supply Chain Management, including:
- Architecture and deployment on Microsoft Azure
- Integration patterns and anti-patterns
- Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT
- Performance tuning, debugging, and code reviews
- Finance & Operations Assessments and environment management
- Inventory, warehouse, procurement, and transportation management modules
- Demand forecasting, production planning, and supplier collaboration
- Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)
#LI-Remote #USA
The base salary range for this position is $110k-$140k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.
Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.
The deadline to apply for this position is 6/10/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
See All 6 Customer Success Architect Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsCustomer Success Architect Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Success Architect Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Meter2
- Concentrix1
- LangChain1
- PEAK TECHNOLOGIES1
- Pure Storage1
Top Industries Hiring
- Technology & Software4
- Energy2
- Consulting & Professional Services1
What Ohio Employers Look For
The qualifications that appear most often in customer success architect jobs across Ohio.
- 3 or more years in a customer success, solutions engineering, or technical account management role
- Demonstrated experience driving product adoption and reducing churn across enterprise accounts
- Proficiency with CRM platforms such as Salesforce and customer success tools such as Gainsight or Totango
- Ability to design and deliver onboarding programs tailored to complex, multi-stakeholder environments
- Strong presentation and communication skills for executive business reviews and escalations
- Bachelor's degree in business, computer science, or a related field, or equivalent practical experience
Customer Success Architect Jobs in Ohio: Frequently Asked Questions
How many customer success architect jobs are there in Ohio?
There are 6+ customer success architect openings in Ohio on Migrate Mate as of June 2026, with the most roles in Cincinnati, Cleveland, and Chesterland. New positions post regularly as employers across Ohio hire.
Which Ohio cities have the most customer success architect jobs?
Cincinnati, Cleveland, and Chesterland have the most customer success architect openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire customer success architects in Ohio?
Employers hiring customer success architects in Ohio include Meter, Concentrix, and LangChain, based on current listings on Migrate Mate as of June 2026.
Are there remote customer success architect jobs in Ohio?
Yes. About 17% of customer success architect openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for customer success architect jobs in Ohio?
You can apply to customer success architect jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 6 Customer Success Architect Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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