Customer Success Consultant Jobs in New York
Customer Success Consultant jobs in New York represent one of the most active markets in the country, concentrated in SaaS, financial technology, and enterprise software across New York City, Buffalo, and Albany. Demand runs from entry-level associate roles through senior strategic consultants, with established employers like Salesforce, IBM, and JPMorgan Chase maintaining consistent hiring presence across the state. The most in-demand specialties are enterprise account management, onboarding strategy, and data-driven retention consulting. Find a role that fits below and apply directly.
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Showing 5 of 276+ Customer Success Consultant jobs
DESCRIPTION
Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.
We are currently looking for a highly skilled and motivated consultant, Analytics & Insights to join the team. This role is a key member of the Customer Success Team at Amazon Advertising, working with sales, product, retail and other Amazon business partners to analyze and improve advertisers’ performance on Amazon, in support of their marketing initiatives. Consultants, Analytics & Insights work with Amazon's unique data and translate it into high-quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities. Day to day, the activities include analyzing metrics of success for a business or category, developing data-driven insights and recommendations and communicating recommendations in a clear and compelling fashion.
Key job responsibilities
- Deliver insights for some of the world’s largest advertisers to drive their businesses forward.
- Be an analytical consultant for advertisers, by providing relevant insights that will be incorporated into upfront strategy discussions and negotiations.
- Advance relationships with senior marketing decision makers (e.g. senior director, c-level) and establish oneself as go-to expert in at least one advanced analytical area of advertising.
- Develop great expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data-driven insights to our advertisers.
- Drive decisions that increase the ease of use and availability of data to both internal teams and external partners. Conduct analyses which leverage previously untapped datasets.
- Write documents with recommendations that influence how partners teams with Amazon Advertising operate, such as Account Management, Sales, or Product.
About the team
The Analytics & Insights (A&I) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision-making, leading to them to be measurably more successful with Amazon.
BASIC QUALIFICATIONS
- Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders
- Experience in advanced SQL & ability to write complex queries from scratch from multiple tables
- Bachelor's degree plus 5+ years’ experience in client-facing data analysis roles.
- 3+ years of consulting experience with a major consulting firm or 3+ years of advertising experience with a top advertiser (agency or client side).
- Excellent data driven storytelling skills – you create and deliver compelling presentations with outstanding visuals to high level stakeholders.
- Fluency with Python – ability to run advanced statistical modelling and analysis with Python.
- Excellent organizational, interpersonal, and communication skills (both written and verbal).
PREFERRED QUALIFICATIONS
- Experience with advertising publishers and marketing/creative agencies
- Master's degree or above in marketing, advertising, business or equivalent
- Experience in a performance advertising role where you managed significant complexity and scaling challenges.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, New York - 144,500.00 - 195,400.00 USD annually
DESCRIPTION
Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.
We are currently looking for a highly skilled and motivated consultant, Analytics & Insights to join the team. This role is a key member of the Customer Success Team at Amazon Advertising, working with sales, product, retail and other Amazon business partners to analyze and improve advertisers’ performance on Amazon, in support of their marketing initiatives. Consultants, Analytics & Insights work with Amazon's unique data and translate it into high-quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities. Day to day, the activities include analyzing metrics of success for a business or category, developing data-driven insights and recommendations and communicating recommendations in a clear and compelling fashion.
Key job responsibilities
- Deliver insights for some of the world’s largest advertisers to drive their businesses forward.
- Be an analytical consultant for advertisers, by providing relevant insights that will be incorporated into upfront strategy discussions and negotiations.
- Advance relationships with senior marketing decision makers (e.g. senior director, c-level) and establish oneself as go-to expert in at least one advanced analytical area of advertising.
- Develop great expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data-driven insights to our advertisers.
- Drive decisions that increase the ease of use and availability of data to both internal teams and external partners. Conduct analyses which leverage previously untapped datasets.
- Write documents with recommendations that influence how partners teams with Amazon Advertising operate, such as Account Management, Sales, or Product.
About the team
The Analytics & Insights (A&I) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision-making, leading to them to be measurably more successful with Amazon.
BASIC QUALIFICATIONS
- Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders
- Experience in advanced SQL & ability to write complex queries from scratch from multiple tables
- Bachelor's degree plus 5+ years’ experience in client-facing data analysis roles.
- 3+ years of consulting experience with a major consulting firm or 3+ years of advertising experience with a top advertiser (agency or client side).
- Excellent data driven storytelling skills – you create and deliver compelling presentations with outstanding visuals to high level stakeholders.
- Fluency with Python – ability to run advanced statistical modelling and analysis with Python.
- Excellent organizational, interpersonal, and communication skills (both written and verbal).
PREFERRED QUALIFICATIONS
- Experience with advertising publishers and marketing/creative agencies
- Master's degree or above in marketing, advertising, business or equivalent
- Experience in a performance advertising role where you managed significant complexity and scaling challenges.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
- The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, New York - 144,500.00 - 195,400.00 USD annually
See All 276+ Customer Success Consultant Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsCustomer Success Consultant Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Success Consultant Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- JPMorganChase29
- Citi8
- Braze7
- Amazon6
- Figma6
Top Industries Hiring
- Technology & Software107
- Investment & Asset Management35
- Consulting & Professional Services28
- Banking & Financial Services27
- Insurance15
What New York Employers Look For
The qualifications that appear most often in customer success consultant jobs across New York.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of experience in customer success or account management
- Demonstrated proficiency with CRM platforms such as Salesforce or HubSpot
- Strong ability to analyze customer data and present actionable recommendations
- Experience managing portfolios of enterprise or mid-market B2B accounts
- Excellent written and verbal communication skills for executive-level client interaction
Customer Success Consultant Jobs in New York: Frequently Asked Questions
How do you become a customer success consultant in New York?
Customer success consulting in New York has no state-issued license requirement, so the path runs through education and experience. Most New York employers expect a bachelor's degree in business, communications, or a related field, followed by time in account management, sales support, or client services. New York City's dense SaaS and fintech ecosystem offers strong entry points, and certifications from recognized bodies such as the Customer Success Association strengthen a candidate's profile considerably.
How much do customer success consultants make in New York?
Customer success consultants in New York earn a median of about $92,190 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,750 for the lowest 10% to over $174,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer success consultants in New York?
Employers hiring customer success consultants in New York right now include JPMorganChase, Citi, and Braze, based on current listings on Migrate Mate as of June 2026. New York's concentration of enterprise technology firms, financial services companies, and media organizations means consistent demand across both startup and large-employer segments of the market.
Which New York cities have the most customer success consultant jobs?
New York, Buffalo, and Brooklyn have the most customer success consultant openings in New York. New York City accounts for the large majority of listings because it is home to the country's densest concentration of enterprise software vendors, financial technology firms, and Fortune 500 headquarters, while Buffalo and Albany generate steady demand from regional insurance carriers, healthcare technology platforms, and state government contractors.
Are there remote customer success consultant jobs in New York?
Yes, and more than most fields. Customer success consulting is largely relationship and communication work that translates well to remote and hybrid arrangements. About 29% of customer success consultant openings tied to New York are remote or hybrid as of June 2026, reflecting how broadly New York employers have adopted flexible work for client-facing knowledge roles. Onboarding and strategic account work are the functions most frequently offered with remote or hybrid flexibility.
How can I get hired as a customer success consultant in New York with little or no experience?
The most realistic entry path is through a customer support or sales development role at a New York-based SaaS or fintech company, then transitioning internally once you have demonstrated client ownership. Large New York employers including Salesforce, Oracle, and Bloomberg run associate customer success programs designed for recent graduates. A certification from the Customer Success Association, paired with a portfolio showing measurable client outcomes, gives candidates without direct titles a concrete edge in New York interviews.
Where can I find and apply to customer success consultant jobs in New York?
You can find and apply to customer success consultant jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Search the listings for roles that match your experience level and preferred location, then apply directly to the employers that fit. No sign-up is required to see the openings.
See All 276+ Customer Success Consultant Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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