Customer Success Director Jobs in Denver, CO
Customer Success Director jobs in Denver are concentrated in the LoDo and RiNo business districts and along the Tech Center corridor, with strong demand across SaaS, healthtech, and enterprise software. Employers hiring right now include CRUSOE, FRONTSTEPS, and GHX. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 32+ Customer Success Director jobs
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Senior Client Success Manager, HOA to join our ever-evolving Client Success Team and help shape the future of global commerce. In this role, you’ll serve as a strategic partner to some of our most valuable clients, helping them unlock greater value from our solutions while strengthening long-term business outcomes. Your ability to build trusted relationships, drive adoption, influence cross-functional action and advocate for customer needs will directly contribute to client retention, growth and satisfaction. Working at the intersection of customer success, product innovation and business strategy, you’ll create meaningful impact for clients while helping advance Global Payments’ mission of delivering technology that simplifies commerce, empowers businesses and creates sustainable growth in an increasingly connected world.
What you'll own
- Drive measurable client success across a portfolio of high-value Homeowners Association (HOA) customers by accelerating time-to-value, increasing product adoption and delivering outcomes that strengthen retention and long-term growth.
- Build and influence executive-level partnerships that deepen client trust, align solutions to business goals and position Global Payments as a strategic advisor that helps customers achieve meaningful results.
- Identify opportunities to improve customer performance through data-driven insights, proactive recommendations and strategic success planning that increases engagement, utilization and overall customer value.
- Champion client needs across the organization by partnering with product, support and operational teams to remove barriers, address risks and help shape solutions that improve the customer experience.
- Protect and expand portfolio health by proactively mitigating churn risks, driving successful business reviews and creating action plans that deliver measurable business outcomes for clients and the company.
What you'll bring
- Significant experience in customer success, account management or client-facing HOA management roles with a demonstrated ability to build and maintain strategic customer relationships.
- Proven success delivering customer retention, adoption and growth outcomes within a fast-paced, technology-driven environment.
- Strong consultative and problem-solving skills with the ability to translate customer goals into actionable strategies that drive measurable business results.
- Exceptional communication, relationship-building and stakeholder management capabilities, including experience engaging executive-level contacts.
- A proactive, self-motivated mindset with the ability to manage competing priorities, influence cross-functional partners and maintain a strong focus on customer outcomes.
It's a bonus if you have
- Experience within Software as a Service (SaaS), Property Technology (PropTech) or the HOA industry.
- Bachelor's degree or higher.
- Demonstrated success as a customer advocate, using customer feedback and industry insights to influence product adoption, client satisfaction and business improvements.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Senior Client Success Manager, HOA to join our ever-evolving Client Success Team and help shape the future of global commerce. In this role, you’ll serve as a strategic partner to some of our most valuable clients, helping them unlock greater value from our solutions while strengthening long-term business outcomes. Your ability to build trusted relationships, drive adoption, influence cross-functional action and advocate for customer needs will directly contribute to client retention, growth and satisfaction. Working at the intersection of customer success, product innovation and business strategy, you’ll create meaningful impact for clients while helping advance Global Payments’ mission of delivering technology that simplifies commerce, empowers businesses and creates sustainable growth in an increasingly connected world.
What you'll own
- Drive measurable client success across a portfolio of high-value Homeowners Association (HOA) customers by accelerating time-to-value, increasing product adoption and delivering outcomes that strengthen retention and long-term growth.
- Build and influence executive-level partnerships that deepen client trust, align solutions to business goals and position Global Payments as a strategic advisor that helps customers achieve meaningful results.
- Identify opportunities to improve customer performance through data-driven insights, proactive recommendations and strategic success planning that increases engagement, utilization and overall customer value.
- Champion client needs across the organization by partnering with product, support and operational teams to remove barriers, address risks and help shape solutions that improve the customer experience.
- Protect and expand portfolio health by proactively mitigating churn risks, driving successful business reviews and creating action plans that deliver measurable business outcomes for clients and the company.
What you'll bring
- Significant experience in customer success, account management or client-facing HOA management roles with a demonstrated ability to build and maintain strategic customer relationships.
- Proven success delivering customer retention, adoption and growth outcomes within a fast-paced, technology-driven environment.
- Strong consultative and problem-solving skills with the ability to translate customer goals into actionable strategies that drive measurable business results.
- Exceptional communication, relationship-building and stakeholder management capabilities, including experience engaging executive-level contacts.
- A proactive, self-motivated mindset with the ability to manage competing priorities, influence cross-functional partners and maintain a strong focus on customer outcomes.
It's a bonus if you have
- Experience within Software as a Service (SaaS), Property Technology (PropTech) or the HOA industry.
- Bachelor's degree or higher.
- Demonstrated success as a customer advocate, using customer feedback and industry insights to influence product adoption, client satisfaction and business improvements.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
See All 32 Customer Success Director Jobs in Denver
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Find JobsCustomer Success Director Job Market in Denver
Who's Hiring
Top Industries Hiring
- Technology & Software
- Government & Public Sector
Customer Success Director Jobs in Denver: Frequently Asked Questions
How do I get a customer success director job in Denver?
Focus your search on Denver's SaaS, healthtech, and professional services employers, which hire customer success directors most consistently. The Denver Tech Center and LoDo neighborhoods concentrate the heaviest demand. Candidates who can show measurable retention, expansion revenue, or net revenue retention numbers stand out in this market. A background with mid-market or enterprise accounts gives you an additional edge locally.
Which companies hire customer success directors in Denver?
Employers hiring customer success directors in Denver right now include CRUSOE, FRONTSTEPS, and GHX, based on current listings on Migrate Mate as of August 2026. Denver's mix of homegrown tech scale-ups and regional offices of national software companies creates steady, year-round demand for this role.
Are there remote customer success director jobs in Denver?
Yes, and customer success director work is relatively remote-friendly given its communication and data-driven nature. About 86% of customer success director openings tied to Denver are remote or hybrid as of August 2026, reflecting how broadly Denver employers have adopted flexible arrangements. Strategic and renewal-focused responsibilities tend to be the most fully remote, while onboarding-heavy roles often prefer in-person or hybrid schedules.
How can I get a customer success director job in Denver with little or no experience?
The most realistic path in Denver is moving up through a customer success manager or senior CSM role at one of the city's mid-size SaaS or healthtech companies, where promotion to director is common as teams grow. Denver startups in RiNo and LoDo often promote internally and give early-career professionals faster advancement than larger firms. Building expertise in a vertical like health IT or financial software strengthens your candidacy for Denver's most active hiring segments.
Which industries hire the most customer success directors in Denver?
Denver customer success director roles concentrate in Technology & Software and Government & Public Sector, based on current listings on Migrate Mate as of August 2026. Denver's strong base of cloud software companies, healthcare technology firms, and financial services providers drives consistent demand for experienced customer success leadership across the metro.
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See All 32 Customer Success Director Jobs in Denver
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