Client Services Manager Jobs in Colorado
Client Services Manager jobs in Colorado are in strong demand, with consistent hiring across financial services, technology, healthcare administration, and professional services firms concentrated in Denver, Colorado Springs, and Boulder. Companies like Charles Schwab, Verizon, and DaVita maintain significant Colorado operations and regularly hire client services managers at coordinator-through-director levels. The most sought-after specialties in the state are account management, B2B client retention, and healthcare client operations. Find a role that fits below and apply directly.
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REQUISITION #: req8670
DEPARTMENT: Information Technology
LOCATION: 215 OFFICE BLDG
BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights
EMPLOYMENT TYPE: Full-Time Regular
FLSA STATUS: Non-Exempt
ANNUAL SALARY RANGE: $50,505.00 - 75,758.00 (Salaries are paid biweekly)
ANNUAL ANTICIPATED HIRING RANGE: $50,000.00 - $55,000.00 (Salaries are paid biweekly)
SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 11/14/2026. At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.
Post-Offer Requirements
- Background check (Background checks are considered in relation to the responsibilities and requirements of the position)
While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.
Why Work For the City of Fort Collins?
- Medical, dental, vision (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire
- Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
- Retirement + company contributions – after 6 month probation period and immediate vesting
- Flexible spending: Medical expenses FSA, dependent FSA or both
- Employee Assistance Program: counseling, legal, financial assistance
- Life insurance, short-term and long-term disability
- Wellness program, workout facilities
- Employee/family onsite health clinic
- Learning and development opportunities at all levels in the organization with opportunities for career mobility
- Collaborative work environment
Job Summary
The Technician II in Service Delivery is at the forefront of our organization, serving as the first point of contact for our colleges and customers. A friendly demeanor and excellent communication skills will play a crucial role in providing top-tier assistance and technical expertise. Whether it's resolving software issues, troubleshooting hardware problems, or guiding users through complex technical challenges, the employee in this position is the hero our clients turn to.
Essential Duties and Responsibilities
- Delivers exceptional customer service using communication skills as a first point of contact for IT related requests for service and support.
- Provides technical and hands-on skills to facilitate and/or complete installations and/or upgrades to enterprise City applications, operating systems, and hardware.
- Troubleshoots, diagnoses, and works with senior technical staff to resolve operating system as well as enterprise application issues.
- Performs hardware setup, installation, configuration of the operating system, as well as troubleshooting. Requires awareness of the business need and environment.
- Works with senior technical staff to create/edit documentation, scripting, packaging, and other tools for applications and systems supported by the team.
- Assist in the ongoing management, maintenance, and technical support for a variety of enterprise infrastructure environments and applications, e.g. Asset, SysAid, Airwatch, CyberArk, Microsoft Deployment Toolkit, etc.
- Provides training for users, departmental business analysts, and IT staff.
This job description is a living document and may not be all-inclusive. Employees are responsible for all other duties as assigned. Employees must be able to perform the essential duties of this job with or without a reasonable accommodation.
Management Responsibilities
No
City Competencies:
- Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
- Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
- A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
- A desire and ability to utilize digital tools for organizational information, individual, and teamwork.
Required Knowledge, Skills, and Abilities
- Knowledge of various operating systems, such as Windows, macOS, Android, iOS, etc.
- Strong knowledge of Microsoft Office 365, the use of OneDrive, and other cloud productivity tools.
- Understanding in the use and support of enterprise applications, such as privilege management, mobile device management, IT asset management and reporting, operating system deployment solutions, and other enterprise-class tools.
- Knowledge and experience installing, configuring, and supporting a wide variety of client and server-based applications in a complex multi-user environment.
- Knowledge of Active Directory, LDAP, and DNS.
- Knowledgeable and skilled in the use of enterprise ticketing systems.
- Demonstrated skills in troubleshooting hardware components, drivers, etc.
- Demonstrated skills in remote management of systems and ability to provide user support.
- Understanding of networking concepts including switching, subnets, and firewalls.
- Ability to evaluate user needs and determine appropriate applications.
- Ability to effectively function in a fast-paced, mission critical technology support environment.
- Ability to convey training information clearly and effectively.
- Ability to understand technical documents common to this environment.
- Ability to separate complex problems into individual components, systematically eliminating potential causes until a resolution is discovered.
- Ability to establish and maintain positive, effective working relationships with users, co-workers and vendors.
- Ability to communicate effectively and clearly with technical and non-technical users in a way that promotes trust.
Required Education and Experience
Minimum: High School Diploma or GED and or functionally related licenses or certificates
Preferred: College degree or equivalent work experience. Associates degree in computer information systems, computer science or related field from an accredited college or university
Experience Requirements
Minimum three years of related experience in technical support; or equivalent combination of education and experience.
Required Certifications/Licenses/Specialized Training
Microsoft (MTA), CompTIA (A+), Cisco (CCENT), or Apple (ACMT, ACiT)
The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.Notice Regarding Medical and/or Recreational Marijuana Use
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.
The City is committed to equal employment opportunity for all applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment. The City does not tolerate behavior that results in the terms and conditions of employment being adversely impacted based on an employee’s protected status, or any behavior that violates this policy.
Consistent with the City’s respect for the rights and dignity of each employee, the City is committed to providing a work environment that is free from unlawful discrimination and harassment. The City prohibits discrimination or harassment based on protected characteristics, including race, color, national origin, ancestry, creed, religion, sex, sexual orientation (including perceived sexual orientation), gender, gender identity, gender expression, disability, age 40 years or older, pregnancy or related condition, military, veteran status or uniformed service member status, genetic information, marital status or any other status protected under federal, state or local law.
The City is committed to providing a healthy and safe work environment. In addition to the City’s commitment to equal opportunity employment, the City strictly prohibits discrimination or retaliation against an employee who raises any reasonable concern about workplace violations of government health or safety rules or a significant threat to the health or safety of City employees or the public, if the City controls the workplace conditions giving rise to the threat or violation.
Note: Some information in your application may be public information under the Colorado Open Records Act.
REQUISITION #: req8670
DEPARTMENT: Information Technology
LOCATION: 215 OFFICE BLDG
BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights
EMPLOYMENT TYPE: Full-Time Regular
FLSA STATUS: Non-Exempt
ANNUAL SALARY RANGE: $50,505.00 - 75,758.00 (Salaries are paid biweekly)
ANNUAL ANTICIPATED HIRING RANGE: $50,000.00 - $55,000.00 (Salaries are paid biweekly)
SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 11/14/2026. At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.
Post-Offer Requirements
- Background check (Background checks are considered in relation to the responsibilities and requirements of the position)
While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.
Why Work For the City of Fort Collins?
- Medical, dental, vision (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire
- Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
- Retirement + company contributions – after 6 month probation period and immediate vesting
- Flexible spending: Medical expenses FSA, dependent FSA or both
- Employee Assistance Program: counseling, legal, financial assistance
- Life insurance, short-term and long-term disability
- Wellness program, workout facilities
- Employee/family onsite health clinic
- Learning and development opportunities at all levels in the organization with opportunities for career mobility
- Collaborative work environment
Job Summary
The Technician II in Service Delivery is at the forefront of our organization, serving as the first point of contact for our colleges and customers. A friendly demeanor and excellent communication skills will play a crucial role in providing top-tier assistance and technical expertise. Whether it's resolving software issues, troubleshooting hardware problems, or guiding users through complex technical challenges, the employee in this position is the hero our clients turn to.
Essential Duties and Responsibilities
- Delivers exceptional customer service using communication skills as a first point of contact for IT related requests for service and support.
- Provides technical and hands-on skills to facilitate and/or complete installations and/or upgrades to enterprise City applications, operating systems, and hardware.
- Troubleshoots, diagnoses, and works with senior technical staff to resolve operating system as well as enterprise application issues.
- Performs hardware setup, installation, configuration of the operating system, as well as troubleshooting. Requires awareness of the business need and environment.
- Works with senior technical staff to create/edit documentation, scripting, packaging, and other tools for applications and systems supported by the team.
- Assist in the ongoing management, maintenance, and technical support for a variety of enterprise infrastructure environments and applications, e.g. Asset, SysAid, Airwatch, CyberArk, Microsoft Deployment Toolkit, etc.
- Provides training for users, departmental business analysts, and IT staff.
This job description is a living document and may not be all-inclusive. Employees are responsible for all other duties as assigned. Employees must be able to perform the essential duties of this job with or without a reasonable accommodation.
Management Responsibilities
No
City Competencies:
- Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
- Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
- A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
- A desire and ability to utilize digital tools for organizational information, individual, and teamwork.
Required Knowledge, Skills, and Abilities
- Knowledge of various operating systems, such as Windows, macOS, Android, iOS, etc.
- Strong knowledge of Microsoft Office 365, the use of OneDrive, and other cloud productivity tools.
- Understanding in the use and support of enterprise applications, such as privilege management, mobile device management, IT asset management and reporting, operating system deployment solutions, and other enterprise-class tools.
- Knowledge and experience installing, configuring, and supporting a wide variety of client and server-based applications in a complex multi-user environment.
- Knowledge of Active Directory, LDAP, and DNS.
- Knowledgeable and skilled in the use of enterprise ticketing systems.
- Demonstrated skills in troubleshooting hardware components, drivers, etc.
- Demonstrated skills in remote management of systems and ability to provide user support.
- Understanding of networking concepts including switching, subnets, and firewalls.
- Ability to evaluate user needs and determine appropriate applications.
- Ability to effectively function in a fast-paced, mission critical technology support environment.
- Ability to convey training information clearly and effectively.
- Ability to understand technical documents common to this environment.
- Ability to separate complex problems into individual components, systematically eliminating potential causes until a resolution is discovered.
- Ability to establish and maintain positive, effective working relationships with users, co-workers and vendors.
- Ability to communicate effectively and clearly with technical and non-technical users in a way that promotes trust.
Required Education and Experience
Minimum: High School Diploma or GED and or functionally related licenses or certificates
Preferred: College degree or equivalent work experience. Associates degree in computer information systems, computer science or related field from an accredited college or university
Experience Requirements
Minimum three years of related experience in technical support; or equivalent combination of education and experience.
Required Certifications/Licenses/Specialized Training
Microsoft (MTA), CompTIA (A+), Cisco (CCENT), or Apple (ACMT, ACiT)
The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.Notice Regarding Medical and/or Recreational Marijuana Use
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.
The City is committed to equal employment opportunity for all applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment. The City does not tolerate behavior that results in the terms and conditions of employment being adversely impacted based on an employee’s protected status, or any behavior that violates this policy.
Consistent with the City’s respect for the rights and dignity of each employee, the City is committed to providing a work environment that is free from unlawful discrimination and harassment. The City prohibits discrimination or harassment based on protected characteristics, including race, color, national origin, ancestry, creed, religion, sex, sexual orientation (including perceived sexual orientation), gender, gender identity, gender expression, disability, age 40 years or older, pregnancy or related condition, military, veteran status or uniformed service member status, genetic information, marital status or any other status protected under federal, state or local law.
The City is committed to providing a healthy and safe work environment. In addition to the City’s commitment to equal opportunity employment, the City strictly prohibits discrimination or retaliation against an employee who raises any reasonable concern about workplace violations of government health or safety rules or a significant threat to the health or safety of City employees or the public, if the City controls the workplace conditions giving rise to the threat or violation.
Note: Some information in your application may be public information under the Colorado Open Records Act.
See All 20 Client Services Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Client Services Manager JobsClient Services Manager Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Client Services Manager Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Accounting & Auditing
- Technology & Software
What Colorado Employers Look For
The qualifications that appear most often in client services manager jobs across Colorado.
- Bachelor's degree in business, communications, or a related field preferred by most Colorado employers
- Three or more years of account management or client-facing relationship experience required
- Proven ability to manage multi-stakeholder client portfolios and resolve escalations independently
- Proficiency with CRM platforms such as Salesforce or HubSpot used by Colorado-based teams
- Strong written and verbal communication skills for client presentations and executive reporting
- Experience collaborating cross-functionally with sales, operations, and product teams in Colorado markets
Client Services Manager Jobs in Colorado: Frequently Asked Questions
How do you become a client services manager in Colorado?
Most client services manager roles in Colorado require a bachelor's degree in business, communications, marketing, or a related field, though no state-issued license applies to the title. Colorado employers typically expect candidates to progress from roles like account coordinator, client success associate, or customer experience specialist before stepping into management. Earning a Certified Customer Experience Professional credential or a project management certification strengthens applications at larger Colorado firms and healthcare organizations.
Which companies hire client services managers in Colorado?
Colorado client services manager roles are posted by Epsilon, 2000035382, and SGS and others right now, based on current listings on Migrate Mate as of November 2026. Colorado's concentration of financial services headquarters, health systems, and technology companies means consistent year-round openings rather than seasonal spikes.
Which Colorado cities have the most client services manager jobs?
Denver, Westminster, and Colorado Springs have the most client services manager openings in Colorado. Denver dominates the market because it is home to corporate headquarters in financial services, healthcare, and technology, while Colorado Springs draws hiring from defense contractors and regional insurance firms, and Boulder's dense startup and software ecosystem creates steady demand for client-facing managers.
Are there remote client services manager jobs in Colorado?
Yes, and more than most fields, since client services management is largely a desk, phone, and digital-communication role that translates well to remote work. About 50% of client services manager openings tied to Colorado are remote or hybrid as of November 2026, reflecting how broadly Colorado employers have adopted flexible arrangements. Account management and client success functions tend to be the most remote-eligible segments of the role.
How can I get hired as a client services manager in Colorado with little or no experience?
The most realistic entry path is starting as a client success associate, account coordinator, or customer experience representative at a Colorado employer and building toward management. Large Colorado organizations like DaVita, Charles Schwab, and regional health systems run structured associate and rotational programs that move candidates into client management roles. A Salesforce certification or a demonstrable portfolio of client communication work can offset a shorter work history when applying to Colorado's technology and financial services firms.
Where can I find and apply to client services manager jobs in Colorado?
You can find and apply to client services manager jobs in Colorado on Migrate Mate, which lists current Colorado openings updated regularly. Find roles that fit your experience and target location, then apply directly to each employer through the listing.
See All 20 Client Services Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Client Services Manager Jobs