Entry Level Customer Success Director Jobs
New grad customer success director jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated ability to drive client outcomes can matter more than a long resume. Most openings are a mix of on-site, remote, and hybrid roles across Technology & Software, Consulting & Professional Services, and Retail, with employers like ALTO USA, GitLab, and JetBrains hiring at this level now.
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Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by culture and disciplined execution, humility, and curiosity - where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.
About this role
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by culture and disciplined execution, humility, and curiosity - where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.
About this role
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.
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Top Industries Hiring
- Technology & Software35
- Consulting & Professional Services6
- Retail4
- Marketing & Advertising4
- Non-Profit & Social Services4
Entry Level Customer Success Director Jobs: Frequently Asked Questions
How do I get an entry level customer success director job?
Focus on demonstrating client-facing skills and a results-oriented mindset even if your experience is limited. Internships in account management, support, or sales operations signal readiness. Employers at this level often look for candidates who can show they have managed a customer relationship to a positive outcome, communicated clearly under pressure, and learned a CRM platform. A concise portfolio of wins, even from coursework or volunteer work, strengthens your application.
Which companies hire entry level customer success directors?
Companies hiring entry level customer success directors right now include ALTO USA, GitLab, and JetBrains, based on current listings on Migrate Mate as of September 2026. At this level, hiring covers early-stage startups building their first customer success teams and established mid-market companies that invest in developing junior talent from within.
Are there remote entry level customer success director jobs?
Yes, though remote availability at this level varies by employer and industry. About 55% of entry level customer success director openings are remote or hybrid as of September 2026, meaning candidates outside major tech hubs can still compete for strong roles. Many employers do prefer in-person or hybrid arrangements for junior hires to support onboarding and mentorship.
Are these new grad customer success director jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome recent graduates and candidates with little formal experience. A new grad-friendly posting typically welcomes zero to two years of experience, counts internships toward the requirement, or values a portfolio of client-facing work over a long employment history. Look for language like 'entry level,' 'junior,' or 'will train' in the job description.
Which industries hire the most entry level customer success directors?
Entry Level customer success director roles concentrate in Technology & Software, Consulting & Professional Services, and Retail, based on current listings on Migrate Mate as of September 2026. These sectors rely heavily on recurring revenue models and long-term client relationships, which makes building a dedicated entry level customer success function a priority even at smaller or growth-stage companies.