Director Of Account Management Jobs
Director Of Account Management jobs are open across SaaS, financial services, healthcare, and media, from senior individual contributor to VP-adjacent leadership, with specializations in enterprise accounts, renewals, and strategic partnerships. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a FinTech holding company with more than 20 years of experience, we’re focused on building simple, responsible financial solutions that put people first. PROG Holdings’ portfolio includes Progressive Leasing, a market leader in lease‑to‑own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform — all united by a commitment to innovation, access, and meaningful impact.
We are hiring a Director of Account Management that is responsible for the B2B leadership, strategic planning and team support of the Strategic Account Managers. This role requires a strategic thinker with strong leadership skills and a proven track record in managing client relationships, retention and growth while optimizing processes. The ideal candidate will have a proven track record in account management and have the ability to develop and execute strategic initiatives.
This is a hybrid role that requires in‑office presence in our Atlantic Station, Atlanta, Georgia office.
ROLE AND RESPONSIBILITIES
What You Will Do:
Leadership & Team Management:
- Lead, mentor, and develop a high-performing account management team
- Set clear performance goals and provide regular feedback and coaching
- Assist Account Managers to initiate and cultivate successful partnerships between Purchasing Power and assigned Clients
- Plan and deliver support programs for the Strategic Account Management team and offer guidance on influencing and strengthening performance and partnerships
Client Relationship Management:
- Optimize and manage business relationships with our largest broker partners to grow Purchasing Power’s client base
- Act as the primary point of contact for escalated client issues
- Develop and implement partner business plans and account plans strategies to drive client engagement and retention
- Meet target revenue and adoption rates while focusing on customer penetration strategies and develop with accounts
Process Optimization:
- Implement process improvements and develop standard operating procedures for account management
- Utilize data and analytics to drive decision-making and process enhancements
Strategic Planning & Execution:
- Collaborate with senior leadership to develop and execute account management strategies
- Align account management goals with overall business objectives
- Identify upselling and other opportunities with existing accounts to drive revenue growth
Performance Monitoring & Reporting:
- Track and report on key performance metrics for the account management team
- Provide regular updates to senior leadership on team performance and client satisfaction
BASIC QUALIFICATIONS
- Bachelor's degree in Business, Marketing, or a related field or equivalent relevant experience
- 8+ years of experience in B2B sales or account management, with at least 3 years in a leadership role
- Proficient using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, One Note)
- Experience with CRM software (Salesforce) and data analytics tools (Tableau)
- Strong leadership and people management skills
- Preferred experience working with employee benefit offerings or voluntary benefit insurance programs
- Strong understanding of Account Management Best Practices
- Proven ability to build and maintain client and partner relationships
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve
- Ability to work in-office 3 days a week
- Ability to travel 35% of the time
Purchasing Power welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Purchasing Power does business.
INTRODUCTION
Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a FinTech holding company with more than 20 years of experience, we’re focused on building simple, responsible financial solutions that put people first. PROG Holdings’ portfolio includes Progressive Leasing, a market leader in lease‑to‑own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform — all united by a commitment to innovation, access, and meaningful impact.
We are hiring a Director of Account Management that is responsible for the B2B leadership, strategic planning and team support of the Strategic Account Managers. This role requires a strategic thinker with strong leadership skills and a proven track record in managing client relationships, retention and growth while optimizing processes. The ideal candidate will have a proven track record in account management and have the ability to develop and execute strategic initiatives.
This is a hybrid role that requires in‑office presence in our Atlantic Station, Atlanta, Georgia office.
ROLE AND RESPONSIBILITIES
What You Will Do:
Leadership & Team Management:
- Lead, mentor, and develop a high-performing account management team
- Set clear performance goals and provide regular feedback and coaching
- Assist Account Managers to initiate and cultivate successful partnerships between Purchasing Power and assigned Clients
- Plan and deliver support programs for the Strategic Account Management team and offer guidance on influencing and strengthening performance and partnerships
Client Relationship Management:
- Optimize and manage business relationships with our largest broker partners to grow Purchasing Power’s client base
- Act as the primary point of contact for escalated client issues
- Develop and implement partner business plans and account plans strategies to drive client engagement and retention
- Meet target revenue and adoption rates while focusing on customer penetration strategies and develop with accounts
Process Optimization:
- Implement process improvements and develop standard operating procedures for account management
- Utilize data and analytics to drive decision-making and process enhancements
Strategic Planning & Execution:
- Collaborate with senior leadership to develop and execute account management strategies
- Align account management goals with overall business objectives
- Identify upselling and other opportunities with existing accounts to drive revenue growth
Performance Monitoring & Reporting:
- Track and report on key performance metrics for the account management team
- Provide regular updates to senior leadership on team performance and client satisfaction
BASIC QUALIFICATIONS
- Bachelor's degree in Business, Marketing, or a related field or equivalent relevant experience
- 8+ years of experience in B2B sales or account management, with at least 3 years in a leadership role
- Proficient using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, One Note)
- Experience with CRM software (Salesforce) and data analytics tools (Tableau)
- Strong leadership and people management skills
- Preferred experience working with employee benefit offerings or voluntary benefit insurance programs
- Strong understanding of Account Management Best Practices
- Proven ability to build and maintain client and partner relationships
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve
- Ability to work in-office 3 days a week
- Ability to travel 35% of the time
Purchasing Power welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Purchasing Power does business.
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Find JobsDirector Of Account Management Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Ryder System55
- Bank Of Montreal15
- Stella-Jones11
- Schulte Hospitality10
- Corpay7
Top Industries Hiring
- Technology & Software60
- Consulting & Professional Services29
- Banking & Financial Services21
- Electronics & Hardware15
- Hospitality & Tourism15
What Employers Look For
The qualifications that appear most often in director of account management jobs.
- 5 or more years of account management or customer success experience, including team leadership
- Demonstrated ability to manage and grow a multi-million-dollar book of business
- Proficiency with CRM platforms such as Salesforce or HubSpot for pipeline and renewal tracking
- Experience conducting executive business reviews and presenting to C-suite stakeholders
- Strong cross-functional collaboration skills across sales, product, and customer success teams
- Bachelor's degree in business, communications, or a related field
Tips for Your Director Of Account Management Job Search
Quantify retention and expansion metrics
Hiring managers for director of account management roles expect hard numbers. Lead your resume with net revenue retention rates, expansion ARR percentages, and portfolio size by contract value, not just headcount managed or tenure length.
Tailor your story to the segment
Enterprise, mid-market, and SMB account management are treated as distinct disciplines. Read each job description for the customer segment, then reframe your experience to match that motion, down to the deal sizes and renewal cycles you handled.
Apply early to roles that fit
Migrate Mate lists director of account management openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show cross-functional influence on your resume
Directors of account management are expected to align sales, customer success, and product. Highlight moments where you drove QBR strategy, influenced roadmap decisions, or resolved escalations by coordinating across departments rather than acting alone.
Prepare a portfolio of account growth narratives
Before interviews, build two or three concise case studies covering an at-risk account you saved, a flat account you expanded, and a complex renewal you closed. Specific timelines and outcomes make these far more credible than general statements.
Negotiate scope not just base in offers
When you reach the offer stage, ask about portfolio size, team headcount, and quota attainment history alongside compensation. A director of account management role with an unrealistic book of business or thin support structure is a retention risk worth understanding upfront.
Director Of Account Management Jobs: Frequently Asked Questions
Which companies are hiring the most director of account managements?
The companies hiring the most director of account managements right now include Ryder System, Bank Of Montreal, and Stella-Jones, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Demand is especially strong in SaaS and enterprise software, where account retention and expansion have become board-level priorities.
How many director of account management jobs are remote?
About 24% of director of account management openings are fully remote or hybrid as of June 2026, reflecting how much client relationship work has shifted to digital channels. Roles focused on enterprise renewals and strategic account planning tend to offer the most remote flexibility, while positions requiring frequent on-site executive meetings are more likely to be hybrid or office-based.
How do you become a director of account management?
Most directors of account management move up from senior account manager or account management team lead roles after consistently hitting retention and expansion targets. Building credibility requires owning a measurable book of business, then stepping into people management by mentoring junior reps or leading a pod. Demonstrating cross-functional influence, particularly the ability to align product and sales around customer outcomes, is what typically triggers a promotion or attracts director-level offers externally.
Can you get hired as a director of account management without prior director experience?
Yes, many candidates land their first director of account management role by making a strong internal case or targeting companies going through rapid growth. The clearest path is holding a senior account manager or team lead title while already doing director-level work, such as managing a large enterprise portfolio, running forecasting, or coaching a small team. Framing your resume around outcomes and scope rather than title closes the gap effectively.
What does the director of account management interview process look like?
The process typically starts with a recruiter screen focused on portfolio size and leadership experience, followed by a hiring manager conversation about retention strategy and team philosophy. From there, most companies run a panel with cross-functional stakeholders, often including someone from sales leadership or customer success. A final stage frequently involves a case study or presentation asking you to walk through how you would handle a specific account scenario, such as a renewal at risk or a stalled expansion.
Where can I find and apply to director of account management jobs?
You can find and apply to director of account management jobs on Migrate Mate, which lists current openings from companies across the United States. Search the listings to find roles that match your experience and target segment, then apply directly to each one that fits.
See All 321+ Director Of Account Management Jobs
Jump back to the full list of openings and apply to any director of account management role that fits.
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