Director of Student Support Services Jobs
Director of Student Support Services jobs are open across K-12 districts, colleges, universities, and nonprofit education organizations, from coordinator-level promotions to senior director roles, with specializations in advising, retention, and disability services. Scan the live roles below and apply to whichever ones fit.
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Assist internal and external customers and provide excellent customer service;12. Other duties or special projects as assigned by the Director of Special Education & Student Support Services. PHYSICAL WORKING CONDITIONS: Work is primarily sedentary and performed in an office setting. Work requires use of hands and fingers, ability to handle and feel objects, tools, or controls.
Occasional periods of walking, bending, stooping, kneeling, reaching, and occasionally lifting up to 20 pounds may be required. Specific vision abilities required by this job include close vision and ability to adjust focus. The work may require occasional in-district travel.APPROVED: School Committee Meeting September 7, 2022
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Find JobsDirector of Student Support Services Job Market
Who's Hiring
Top Industries Hiring
- Education
What Employers Look For
The qualifications that appear most often in director of student support services jobs.
- Master's degree in education, counseling, student affairs, or a related field
- Five or more years of progressively responsible experience in student services or student affairs
- Demonstrated experience supervising professional staff and managing department budgets
- Knowledge of FERPA, Title IX, ADA, and other federal regulations governing student services
- Experience developing and assessing student support programs using data-driven methods
- Proficiency with student information systems such as Banner, Ellucian, or Salesforce for Education
Tips for Your Director of Student Support Services Job Search
Align your resume to student outcomes
Hiring committees for director of student support services roles want to see retention rates, caseload numbers, and program reach, not just job duties. Reframe every bullet around what improved for students under your leadership, using concrete before-and-after comparisons.
Highlight cross-functional coordination experience
Directors in this role routinely work with financial aid, housing, registrars, and counseling. Explicitly name the departments you partnered with and the shared goals you owned, since siloed experience rarely signals readiness for the coordination demands of the role.
Apply early to roles that fit
Migrate Mate lists director of student support services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by institution Carnegie class
Job responsibilities differ sharply between community colleges, R1 research universities, and small liberal arts schools. Filter your search by institution type and tailor your cover letter to reflect the specific student population and resource context each setting serves.
Prepare a scenario-based interview portfolio
Panels for this role almost always include a scenario round covering a student crisis, a staff conflict, or a compliance decision. Write out three to five real examples in situation-action-result format before your interview so you can retrieve them cleanly under pressure.
Negotiate start date and professional development
Salary bands in education administration are often rigid, but start dates and professional development budgets are more flexible. If the offer is firm on base pay, ask specifically about conference funding, tuition benefits, or a later start that lets you give proper notice.
Director of Student Support Services Jobs: Frequently Asked Questions
Which companies are hiring the most director of student support servicess?
The companies hiring the most director of student support servicess right now include Michigan Association of School Boards, Hartford Public Schools, and BRISTOL COMMUNITY COLLEGE, with the largest share of openings in Michigan, Texas, and Missouri, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated at community colleges and large public university systems with dedicated student success initiatives.
How many director of student support services jobs are remote?
About 25% of director of student support services openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most student-facing work. Sub-areas most likely to offer remote or hybrid arrangements include grant-funded outreach programs, virtual advising initiatives, and administrative oversight roles that do not require daily on-campus presence.
How do you become a director of student support services?
Most directors of student support services start in frontline advising, case management, or residence life roles, then move into coordinator or assistant director positions where they gain staff supervision and budget experience. Earning a master's degree in student affairs, higher education administration, or counseling is typically required before moving into a director-level search, and professional memberships in organizations like NASPA or ACPA strengthen your candidacy considerably.
Can you get hired as a director of student support services without prior director experience?
Yes, candidates who have served as assistant directors or coordinators with demonstrated program leadership can be competitive for director of student support services roles, particularly at smaller institutions or nonprofits. The strongest cases show direct staff supervision, budget ownership, and measurable student outcome improvements, even if the official title was one level below director.
What does the director of student support services interview process look like?
Most institutions use a multi-stage process that begins with a phone or video screen conducted by HR, followed by a panel interview with faculty, staff, and student representatives, and often a final presentation or campus visit. Candidates are frequently asked to deliver a vision statement or respond to a student crisis scenario, so preparing structured examples from your experience is essential before each stage.
Where can I find and apply to director of student support services jobs?
You can find and apply to director of student support services jobs on Migrate Mate, which lists current openings from institutions and organizations across the United States. Search the listings to find roles that match your background, institution preference, and location, then apply directly to each one that fits.
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