Distribution Center Operations Manager Jobs
Distribution Center Operations Manager jobs are open across retail, e-commerce, manufacturing, and third-party logistics, from entry-level supervisor-track roles to senior director positions, with specializations in inventory control, inbound and outbound flow, and workforce scheduling. See the openings below and apply to the ones that match your experience.
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Showing 5 of 101+ Distribution Center Operations Manager jobs
INTRODUCTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
ROLE AND RESPONSIBILITIES
The Senior Team Lead, IT Data Centre Operations is an entry level management role, responsible for collaborating to set standards and ensures the delivery of services to clients for a 24 x 7 x 365, Network Operations Centre that provides remote level I and level II technical support to users worldwide.
This role is responsible for the daily monitoring and administration of the NOC and associated team(s), including tier 1 support, client service order ticketing from voicemail, mail, monitored services platform, technician daily / monthly reporting.
This entry level people management role is responsible for the day-to-day operations of their team(s) and provides guidance and mentorship, whilst fostering a collaborative and high-performing work environment.
Key responsibilities:
- Supervises and provides technical guidance for 24/7 technical staff and develops training plans for NOC teams and facilitates cross-training and peer mentoring.
- Ensures approved policies, standards and procedures are followed in the NOC.
- Operates as any lower-level NOC Technician; responsible for assuming the workload and shift requirements for personnel if required.
- Manage scheduling for Network Operations teams.
- Oversees and monitors the performance of assigned computing systems through subordinates; ensures systems are managed to client SLA requirements.
- Manages and communicates incidents impacting SLAs.
- Responds to and coordinates recovery of assigned computing systems in the event of an unexpected outage.
- Maintains, develops and improves reporting capabilities in the NOC; makes regular reports to management on compliance with SLA objectives.
- Performs routine and emergency administration of hosted systems and sub-systems in accordance with standard procedures and processes.
- Develops and deploys communication and escalation plans designed to improve the efficiency and effectiveness of incident management.
- Provides written plans and requirements to enhance existing or develop new products and service offerings based on industry trends and Client needs.
- Leads, contributes to, and provides technical QA for outage post mortem analysis.
- Leads and participates in technical troubleshooting calls.
- Provides technical QA and review of documentation provided to the NOC and IT Operations to ensure accuracy and ongoing applicability.
- Ensures the quality and ongoing capability of delivery of remote hands and eyes services across multiple geographies.
- Manages client operational calls and runs critical incident calls.
BASIC QUALIFICATIONS
- A good understanding of the principles of service support as defined in the ITIL framework.
- Working knowledge of enterprise ticketing systems.
- Knowledge of Managed Services products within the IT field.
- Knowledge of data center and collocation products and services.
- Possess strong problem solving, conflict resolution and critical thinking skills.
- Possess strong written and verbal communication skills.
- Outstanding customer service and interpersonal skills.
- Excellent telephone manner.
- Ability to work well under pressure.
- Flexible and adaptable to meet the team’s needs.
- Process driven individual capable of managing and scaling team responsible for consistent, high quality service delivery to enterprise client base.
- Must have the ability to work independently and be an effective contributor to a diversified team.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
- Bachelor’s degree or equivalent in Information Technology or Technology Engineering or related field.
- Relevant certifications such as ITIL, HDI preferred.
- Additional certifications such as MCSE, RHCE, CCNA, CCDA is beneficial.
REQUIRED EXPERIENCE
- Demonstrated experience in managed services or data center services as a provider.
- Entry level direct people management experience gained within a similar type of role.
- Demonstrated experience working in Network Operations or Help Desk environment.
- A baseline technical aptitude in - Help Desk Windows and IP Networking.
- Relevant experience with technologies associated with top call reasons including Active Directory, MS Office suite, Outlook, Windows operating systems, VPN, wireless connectivity, and remote access.
COMPENSATION
- The starting pay range for this role is $26/hr to $34/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
WORKPLACE TYPE
On-site Working
ABOUT NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
INTRODUCTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
ROLE AND RESPONSIBILITIES
The Senior Team Lead, IT Data Centre Operations is an entry level management role, responsible for collaborating to set standards and ensures the delivery of services to clients for a 24 x 7 x 365, Network Operations Centre that provides remote level I and level II technical support to users worldwide.
This role is responsible for the daily monitoring and administration of the NOC and associated team(s), including tier 1 support, client service order ticketing from voicemail, mail, monitored services platform, technician daily / monthly reporting.
This entry level people management role is responsible for the day-to-day operations of their team(s) and provides guidance and mentorship, whilst fostering a collaborative and high-performing work environment.
Key responsibilities:
- Supervises and provides technical guidance for 24/7 technical staff and develops training plans for NOC teams and facilitates cross-training and peer mentoring.
- Ensures approved policies, standards and procedures are followed in the NOC.
- Operates as any lower-level NOC Technician; responsible for assuming the workload and shift requirements for personnel if required.
- Manage scheduling for Network Operations teams.
- Oversees and monitors the performance of assigned computing systems through subordinates; ensures systems are managed to client SLA requirements.
- Manages and communicates incidents impacting SLAs.
- Responds to and coordinates recovery of assigned computing systems in the event of an unexpected outage.
- Maintains, develops and improves reporting capabilities in the NOC; makes regular reports to management on compliance with SLA objectives.
- Performs routine and emergency administration of hosted systems and sub-systems in accordance with standard procedures and processes.
- Develops and deploys communication and escalation plans designed to improve the efficiency and effectiveness of incident management.
- Provides written plans and requirements to enhance existing or develop new products and service offerings based on industry trends and Client needs.
- Leads, contributes to, and provides technical QA for outage post mortem analysis.
- Leads and participates in technical troubleshooting calls.
- Provides technical QA and review of documentation provided to the NOC and IT Operations to ensure accuracy and ongoing applicability.
- Ensures the quality and ongoing capability of delivery of remote hands and eyes services across multiple geographies.
- Manages client operational calls and runs critical incident calls.
BASIC QUALIFICATIONS
- A good understanding of the principles of service support as defined in the ITIL framework.
- Working knowledge of enterprise ticketing systems.
- Knowledge of Managed Services products within the IT field.
- Knowledge of data center and collocation products and services.
- Possess strong problem solving, conflict resolution and critical thinking skills.
- Possess strong written and verbal communication skills.
- Outstanding customer service and interpersonal skills.
- Excellent telephone manner.
- Ability to work well under pressure.
- Flexible and adaptable to meet the team’s needs.
- Process driven individual capable of managing and scaling team responsible for consistent, high quality service delivery to enterprise client base.
- Must have the ability to work independently and be an effective contributor to a diversified team.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
- Bachelor’s degree or equivalent in Information Technology or Technology Engineering or related field.
- Relevant certifications such as ITIL, HDI preferred.
- Additional certifications such as MCSE, RHCE, CCNA, CCDA is beneficial.
REQUIRED EXPERIENCE
- Demonstrated experience in managed services or data center services as a provider.
- Entry level direct people management experience gained within a similar type of role.
- Demonstrated experience working in Network Operations or Help Desk environment.
- A baseline technical aptitude in - Help Desk Windows and IP Networking.
- Relevant experience with technologies associated with top call reasons including Active Directory, MS Office suite, Outlook, Windows operating systems, VPN, wireless connectivity, and remote access.
COMPENSATION
- The starting pay range for this role is $26/hr to $34/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
WORKPLACE TYPE
On-site Working
ABOUT NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
See All 101+ Distribution Center Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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Who's Hiring
Top Industries Hiring
- Retail
- Distribution & Wholesale
- Food & Beverage
- Technology & Software
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in distribution center operations manager jobs.
- 5 or more years of experience managing distribution or fulfillment center operations
- Proficiency with warehouse management systems such as SAP EWM, Manhattan, or Blue Yonder
- Demonstrated experience leading hourly and salaried teams of 50 or more employees
- Knowledge of lean manufacturing, Six Sigma, or continuous improvement methodologies
- APICS CPIM or similar supply chain certification preferred or required
- Bachelor's degree in supply chain management, logistics, business, or a related field
Tips for Your Distribution Center Operations Manager Job Search
Quantify throughput and labor metrics on your resume
Hiring managers in distribution want numbers, not duties. Replace vague statements with throughput volume, headcount you managed, and cost-per-unit improvements you drove. Specific figures from your shipping floor or receiving dock do far more work than general leadership language.
Highlight your WMS platform experience clearly
Many postings filter by warehouse management system experience before a human reads the resume. Name every WMS you've used, SAP Extended Warehouse Management, Manhattan, Blue Yonder, or others, in a dedicated skills section so applicant tracking systems surface your profile.
Apply early to roles that fit
Migrate Mate lists distribution center operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by facility type and volume tier
A 50,000-square-foot regional fulfillment center and a multi-shift sortation hub look for different things. Filter your search by facility size or annual order volume when possible, since your day-to-day expertise transfers more cleanly to operations built at similar scale.
Prepare KPI walkthroughs for the operations interview
Expect interviewers to ask you to walk through a performance dashboard or describe how you'd recover a facility falling behind on outbound SLAs. Practice narrating your decision-making process using real KPIs: order accuracy, dock-to-stock time, and labor cost as a percentage of throughput.
Negotiate relocation terms before accepting remote or hybrid offers
Many distribution center roles are on-site with occasional regional travel. If a posting lists hybrid flexibility, clarify during the offer stage which responsibilities are remote-eligible and which require physical presence, since on-call floor coverage expectations vary widely by employer.
Distribution Center Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most distribution center operations managers?
The companies hiring the most distribution center operations managers right now include Amazon, Alo, and adidas, with the largest share of openings in District of Columbia, Texas, and Indiana, based on current listings on Migrate Mate as of November 2026. E-commerce growth and ongoing supply chain investment continue to drive consistent demand across retail, grocery, and third-party logistics operators.
How many distribution center operations manager jobs are remote?
About 50% of distribution center operations manager openings are fully remote or hybrid as of November 2026, reflecting the fundamentally on-site nature of most distribution roles. Functions like vendor coordination, carrier relations, and network planning analytics tend to allow the most schedule flexibility compared to floor-level operations management positions.
How do you become a distribution center operations manager?
Most people move into this role by working up through warehouse associate, lead, and supervisor positions while building proficiency in a warehouse management system. Earning a supply chain or logistics degree alongside that experience accelerates the path, as does completing a continuous improvement certification like APICS CPIM. Taking on shift manager or assistant operations manager roles that include P&L exposure, labor scheduling, and safety compliance gets you closest to what hiring managers want to see before promoting into a full operations manager seat.
Can you get hired as a distribution center operations manager without direct management experience?
Some employers will consider candidates who supervised a small team at the lead or shift-supervisor level but have not held a formal manager title, especially for smaller facilities or for roles posted as associate or assistant operations manager. Building a strong case means documenting concrete outcomes from your floor experience, any process improvements you led, and metrics you owned, since employers in distribution weigh demonstrated results in a facility environment over titles alone.
What does the distribution center operations manager interview process look like?
The process typically moves through an initial phone screen with a recruiter or HR partner, a technical interview with the site director or VP of operations focused on KPI management and problem-solving scenarios, and a facility walkthrough where you observe operations and discuss how you'd approach current challenges. Some employers add a final round with regional leadership. Candidates are often asked to present a 30-60-90 day plan or walk through a past turnaround they led, so preparing a structured operations narrative in advance is worthwhile.
Where can I find and apply to distribution center operations manager jobs?
You can find and apply to distribution center operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level, facility type, and location preferences, then apply directly to each one that fits.
See All 101+ Distribution Center Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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