Division Operations Manager Jobs
Division Operations Manager jobs are open across manufacturing, logistics, healthcare, and financial services, at levels from operations supervisor to senior division leader, with specializations in process improvement, multi-site coordination, and P&L oversight. See the openings below and apply to the ones that match your experience.
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Work Location: Oklahoma City / Western Oklahoma – OU Health Specialty Transport Support.
Division/Department: OU Health Division – Air and Critical Care Ground Transport Support
Reports To: Director of Air and Ground Critical Care Transport
Provides day-to-day operational supervision and assigned after-hours support for Pafford EMS of Oklahoma specialty transport services supporting OU Health, including air and critical care ground operations as assigned. Coordinates staffing, transport readiness, operational issues, communication and partner support. Reports to the Director of Air and Ground Critical Care Transport and works with other Pafford operations leaders on shared resources and IFT interfaces.
Essential Duties and Responsibilities
- Serves as an assigned point of contact for specialty transport operational calls, including after-hours, nights, weekends and holidays under the approved on-call schedule.
- Triages staffing shortages, transport disruptions, equipment concerns, crew needs and other operational incidents; resolves matters within delegated authority and escalates clinical, safety, financial or personnel decisions as required.
- Coordinates assigned specialty transport staffing, shift coverage, callouts and schedule changes with Scheduling and the Director; does not independently authorize overtime or incentive pay beyond delegated limits.
- Monitors transport readiness and coordinates with Communications, clinical leadership, ground/IFT operations and OU Health contacts to maintain continuity of service.
- Provides direct supervision, coaching and performance feedback to specifically assigned specialty transport personnel; recommends disciplinary action and personnel changes through leadership and HR.
- Checks timesheets, pay codes, shift assignments and approved incentives for assigned personnel; reports discrepancies promptly to Scheduling, HR and Payroll.
- Maintains operational logs, handoff notes, incident documentation and timely escalation of safety events, service interruptions and partner concerns.
- Assists with fleet, equipment, supply, training and regulatory readiness for assigned specialty transport services; supports field response only when authorized and appropriately credentialed.
- Ensures compliance with Pafford policies, applicable clinical and operational standards, and federal and Oklahoma regulatory requirements.
- Coordinates incident reporting, operational fact-finding, employee injuries, vehicle collisions and unusual occurrences; immediately refers harassment, discrimination, retaliation, leave/accommodation, wage and other protected employee-relations concerns to Human Resources. Conducts employee-relations investigations only when authorized by HR.
- Participates in recruitment, selection, coaching, performance evaluations, corrective action and recommendations concerning employee status, subject to required Human Resources and leadership approvals.
- Ensures timely and accurate scheduling, timekeeping, overtime and incentive documentation for assigned personnel; coordinates pay-code and cost-center corrections with Scheduling, Human Resources and Payroll. Does not independently modify payroll policy.
- Oversees operational readiness, vehicle and equipment condition, supplies, training coordination and quality improvement for assigned services.
- Oversees security, documentation, accountability and reconciliation of controlled substances when applicable to assigned services, in accordance with company policy and applicable law.
- Maintains confidentiality of patient, employee, operational and business information in accordance with HIPAA, company policy and applicable law.
- Coordinates professionally with OU Health and other partners while remaining subject to Pafford EMS of Oklahoma management authority, policies, procedures and employment practices.
- Performs other related duties as assigned within the position’s scope and required credentials.
- Progressive EMS, critical care transport or related operations experience with demonstrated supervisory, coordination and decision-making skills
- Current Oklahoma-authorized paramedic credential
- Must possess and maintain CPR for the Health Care Provider (AHA, ASHI, ECSI)
- Must possess and maintain Advanced Cardiac Life Support (ACLS)
- Must possess and maintain Pediatric Advanced Life Support (PALS)
- Valid Driver’s License and acceptable driving record.
- Must be able to demonstrate proven track record of meeting or exceeding operational goals and objectives.
- Must possess and maintain certification for the following: ICS 100, 200, 800, NIMS 700; ICS 300 and 400 are preferred.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook).
- Proficiency in scheduling, computer-aided dispatch (CAD), and timekeeping systems, with experience using operational software such as Logis, Fleetio, NinthBrain Suites, and related applications preferred.
Demonstrated ability to lead and manage employees, address conflict, provide coaching and corrective action, communicate professionally with internal and external stakeholders, make sound decisions under pressure, and maintain confidentiality regarding employee, patient, and business information.
Physical Requirements
Regular computer, telephone and field-site work; sitting, standing, walking, travel and occasional bending or lifting as actually required by assigned duties. Any essential patient-care, emergency vehicle operation or lifting functions must be confirmed by leadership and documented before posting. Pafford will consider reasonable accommodations consistent with applicable law.
Schedule
Full-time position, primarily Monday through Friday with assigned on-call and after-hours responsibilities, including nights, weekends, holidays and emergencies. The reporting director will establish a sustainable on-call rotation, response expectations, backup coverage and escalation procedures. Salary and overtime eligibility are subject to a separate FLSA duties-and-salary review.
Authority and Coordination
This position is employed by Pafford EMS of Oklahoma. OU Health partnership coordination does not alter Pafford reporting relationships or confer independent authority to change pay practices, employment status, clinical protocols or company policy. HR and leadership approvals apply to personnel actions.
NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified.
Work Location: Oklahoma City / Western Oklahoma – OU Health Specialty Transport Support.
Division/Department: OU Health Division – Air and Critical Care Ground Transport Support
Reports To: Director of Air and Ground Critical Care Transport
Provides day-to-day operational supervision and assigned after-hours support for Pafford EMS of Oklahoma specialty transport services supporting OU Health, including air and critical care ground operations as assigned. Coordinates staffing, transport readiness, operational issues, communication and partner support. Reports to the Director of Air and Ground Critical Care Transport and works with other Pafford operations leaders on shared resources and IFT interfaces.
Essential Duties and Responsibilities
- Serves as an assigned point of contact for specialty transport operational calls, including after-hours, nights, weekends and holidays under the approved on-call schedule.
- Triages staffing shortages, transport disruptions, equipment concerns, crew needs and other operational incidents; resolves matters within delegated authority and escalates clinical, safety, financial or personnel decisions as required.
- Coordinates assigned specialty transport staffing, shift coverage, callouts and schedule changes with Scheduling and the Director; does not independently authorize overtime or incentive pay beyond delegated limits.
- Monitors transport readiness and coordinates with Communications, clinical leadership, ground/IFT operations and OU Health contacts to maintain continuity of service.
- Provides direct supervision, coaching and performance feedback to specifically assigned specialty transport personnel; recommends disciplinary action and personnel changes through leadership and HR.
- Checks timesheets, pay codes, shift assignments and approved incentives for assigned personnel; reports discrepancies promptly to Scheduling, HR and Payroll.
- Maintains operational logs, handoff notes, incident documentation and timely escalation of safety events, service interruptions and partner concerns.
- Assists with fleet, equipment, supply, training and regulatory readiness for assigned specialty transport services; supports field response only when authorized and appropriately credentialed.
- Ensures compliance with Pafford policies, applicable clinical and operational standards, and federal and Oklahoma regulatory requirements.
- Coordinates incident reporting, operational fact-finding, employee injuries, vehicle collisions and unusual occurrences; immediately refers harassment, discrimination, retaliation, leave/accommodation, wage and other protected employee-relations concerns to Human Resources. Conducts employee-relations investigations only when authorized by HR.
- Participates in recruitment, selection, coaching, performance evaluations, corrective action and recommendations concerning employee status, subject to required Human Resources and leadership approvals.
- Ensures timely and accurate scheduling, timekeeping, overtime and incentive documentation for assigned personnel; coordinates pay-code and cost-center corrections with Scheduling, Human Resources and Payroll. Does not independently modify payroll policy.
- Oversees operational readiness, vehicle and equipment condition, supplies, training coordination and quality improvement for assigned services.
- Oversees security, documentation, accountability and reconciliation of controlled substances when applicable to assigned services, in accordance with company policy and applicable law.
- Maintains confidentiality of patient, employee, operational and business information in accordance with HIPAA, company policy and applicable law.
- Coordinates professionally with OU Health and other partners while remaining subject to Pafford EMS of Oklahoma management authority, policies, procedures and employment practices.
- Performs other related duties as assigned within the position’s scope and required credentials.
- Progressive EMS, critical care transport or related operations experience with demonstrated supervisory, coordination and decision-making skills
- Current Oklahoma-authorized paramedic credential
- Must possess and maintain CPR for the Health Care Provider (AHA, ASHI, ECSI)
- Must possess and maintain Advanced Cardiac Life Support (ACLS)
- Must possess and maintain Pediatric Advanced Life Support (PALS)
- Valid Driver’s License and acceptable driving record.
- Must be able to demonstrate proven track record of meeting or exceeding operational goals and objectives.
- Must possess and maintain certification for the following: ICS 100, 200, 800, NIMS 700; ICS 300 and 400 are preferred.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook).
- Proficiency in scheduling, computer-aided dispatch (CAD), and timekeeping systems, with experience using operational software such as Logis, Fleetio, NinthBrain Suites, and related applications preferred.
Demonstrated ability to lead and manage employees, address conflict, provide coaching and corrective action, communicate professionally with internal and external stakeholders, make sound decisions under pressure, and maintain confidentiality regarding employee, patient, and business information.
Physical Requirements
Regular computer, telephone and field-site work; sitting, standing, walking, travel and occasional bending or lifting as actually required by assigned duties. Any essential patient-care, emergency vehicle operation or lifting functions must be confirmed by leadership and documented before posting. Pafford will consider reasonable accommodations consistent with applicable law.
Schedule
Full-time position, primarily Monday through Friday with assigned on-call and after-hours responsibilities, including nights, weekends, holidays and emergencies. The reporting director will establish a sustainable on-call rotation, response expectations, backup coverage and escalation procedures. Salary and overtime eligibility are subject to a separate FLSA duties-and-salary review.
Authority and Coordination
This position is employed by Pafford EMS of Oklahoma. OU Health partnership coordination does not alter Pafford reporting relationships or confer independent authority to change pay practices, employment status, clinical protocols or company policy. HR and leadership approvals apply to personnel actions.
NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified.
Division Operations Manager Jobs by Experience Level
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Find JobsDivision Operations Manager Job Market
Who's Hiring
- New York City Department of Housing Preservation & Development11
- Parker Hannifin5
- Texas Department of Transportation5
- L'Oréal3
- Anduril2
Top Industries Hiring
- Energy
What Employers Look For
The qualifications that appear most often in division operations manager jobs.
- Five or more years of operations management experience with multi-site or division-level responsibility
- Demonstrated P&L ownership and experience managing operating budgets
- Proficiency with ERP platforms and operational reporting tools
- Strong cross-functional leadership across finance, logistics, HR, and sales teams
- Bachelor's degree in business administration, operations management, or a related field
- Experience driving process improvement initiatives using Lean, Six Sigma, or similar methodologies
Tips for Your Division Operations Manager Job Search
Quantify multi-site scope on your resume
Division operations managers are judged on scale. List the number of locations, headcount, and budget you oversaw in each role. Hiring managers compare candidates on those numbers before reading anything else on the page.
Highlight cross-functional coordination wins
These roles sit at the intersection of finance, HR, logistics, and sales. Your resume should name the functions you aligned, not just your own department. A line about resolving a supply-chain and finance conflict lands better than a generic leadership bullet.
Target postings that name your industry vertical
Division operations titles vary sharply by sector. A posting in healthcare operations differs from one in retail or manufacturing. Filter your search by industry and read the requirements carefully so your cover letter addresses the specific operating environment they describe.
Apply early to roles that fit
Migrate Mate lists division operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a case-style operations scenario
Interviews for this role often include a scenario where you diagnose an underperforming business unit or prioritize competing operational problems. Practice walking through your diagnostic framework out loud, not just describing what you would do in the abstract.
Negotiate total compensation, not just base pay
Division-level roles frequently include performance bonuses tied to divisional EBITDA or cost targets. Before your final conversation, understand what metrics trigger the bonus and how achievable they are under current conditions so you can negotiate the full package.
Division Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most division operations managers?
The companies hiring the most division operations managers right now include New York City Department of Housing Preservation & Development, Parker Hannifin, and Texas Department of Transportation, with the largest share of openings in New York, Texas, and California, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest in organizations with multiple regional or business-unit divisions undergoing growth or restructuring.
How many division operations manager jobs are remote?
About 58% of division operations manager openings are fully remote or hybrid as of November 2026, though the role is more often on-site than fully distributed given its multi-location oversight responsibilities. Strategy, reporting, and cross-functional coordination work is most commonly done remotely, while hands-on site management and culture-building work typically requires in-person presence.
How do you become a division operations manager?
Start by building several years of experience managing a single-site or departmental operation, then seek out roles that expand your scope to multi-site or multi-function oversight. Develop fluency in financial reporting and budget management, since P&L ownership is a consistent requirement. Demonstrating successful process improvement projects and cross-functional leadership is what most hiring managers look for before promoting or hiring into this level.
Can I get a division operations manager job without direct division-level experience?
Yes, but you'll need to close the scope gap on paper. Candidates coming from single-site or department manager roles should frame their experience in terms of business-unit impact, budget responsibility, and cross-functional coordination rather than team size alone. Taking on a stretch assignment, interim role, or project that required you to manage across functions or locations can substitute for a formal division title.
What does the division operations manager interview process look like?
Most processes run three to four rounds. The first is typically a screening call with HR or a talent partner, followed by a structured interview with the hiring VP or SVP focused on operational leadership and business results. A final round often includes a panel with peers across finance, HR, and sales, and may involve a case study or presentation where you diagnose a divisional performance problem and present your approach.
Where can I find and apply to division operations manager jobs?
You can find and apply to division operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and seniority level, then apply directly to each listing that fits your experience.
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