Duty Manager Jobs
Duty manager jobs are open across hospitality, retail, logistics, and facilities management, from entry-level supervisory roles to senior operations, with specializations in front-of-house oversight, emergency response coordination, and shift compliance. Find a role that fits below and apply directly.
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WHO WE ARE
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.
WHAT WE DO
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Job Description
We are looking for an energetic, creative, and enthusiastic Retail Shop Manager on Duty to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.
Responsibilities include, but are not limited to the following:
SALES & SERVICE:
- Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
- Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
- Ensure an unparalleled customer experience for all visitors to The Shop and to Equino
- Maintain knowledge of all club and Shop services, programs and products
OPERATIONAL EXCELLENCE:
- Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
- Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
- Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
- Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage
PRODUCT & PRESENTATION:
- Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
- Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
PROFESSIONAL DIMENSION:
- Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
- Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
- Complies with and enforces all company policies and procedures; embraces and supports company initiatives Communicates clearly and effectively at all levels with both tact and diplomacy
Qualifications
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
- Proven leadership ability, and the ability to take direction
- Experience in a customer service business; preferably in retail
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem solving and communication skills
- Ability to utilize new techniques and ideas
- Be available to work a varied schedule, based on the needs of our unique retail business
Pay Transparency: $20.40 per hour with ability to earn additional incentive bonuses.
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
WHO WE ARE
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.
WHAT WE DO
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Job Description
We are looking for an energetic, creative, and enthusiastic Retail Shop Manager on Duty to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.
Responsibilities include, but are not limited to the following:
SALES & SERVICE:
- Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
- Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
- Ensure an unparalleled customer experience for all visitors to The Shop and to Equino
- Maintain knowledge of all club and Shop services, programs and products
OPERATIONAL EXCELLENCE:
- Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
- Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
- Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
- Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage
PRODUCT & PRESENTATION:
- Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
- Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
PROFESSIONAL DIMENSION:
- Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
- Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
- Complies with and enforces all company policies and procedures; embraces and supports company initiatives Communicates clearly and effectively at all levels with both tact and diplomacy
Qualifications
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
- Proven leadership ability, and the ability to take direction
- Experience in a customer service business; preferably in retail
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem solving and communication skills
- Ability to utilize new techniques and ideas
- Be available to work a varied schedule, based on the needs of our unique retail business
Pay Transparency: $20.40 per hour with ability to earn additional incentive bonuses.
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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Find Duty Manager JobsDuty Manager Job Market
Who's Hiring
- Equinox31
- Unifi16
- Tiff's Treats6
- Piedmont Airlines3
- Trego/Dugan Aviation3
Top Industries Hiring
- Transportation & Logistics
What Employers Look For
The qualifications that appear most often in duty manager jobs.
- Two or more years of supervisory or team-leader experience in a relevant industry
- Demonstrated ability to manage staff independently during shifts without senior oversight
- Strong written and verbal communication skills for incident reporting and team briefings
- Proficiency with scheduling software, point-of-sale systems, or facilities management platforms
- Current first aid or emergency response certification, or willingness to obtain one
- High school diploma or equivalent required, with an associate or bachelor's degree preferred
Tips for Your Duty Manager Job Search
Tailor your resume to shift contexts
Duty managers are hired to own specific time windows, so your resume should spell out exactly which shifts you managed, how large your team was, and what you were accountable for when no senior leader was on site.
Highlight incident and escalation experience
Hiring managers for duty manager roles screen heavily for crisis handling. Call out specific scenarios you resolved, whether a guest complaint, equipment failure, or safety incident, and name the outcome you delivered.
Apply early to roles that fit
Migrate Mate lists duty manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your certifications to the sector
A first aid certificate matters far more in hospitality or facilities than in retail. Check which certifications appear in the job description, then lead with the ones that map directly to that sector in your application.
Prepare scenario answers for the interview
Duty manager interviews almost always use behavioral questions about real-time decisions. Practice structured answers covering situations where you had to act without escalation, prioritize competing problems, or manage staff conflict mid-shift.
Negotiate schedule flexibility, not just pay
Duty manager offers often include fixed rotating schedules. Before you accept, clarify which shifts are locked, how swap requests are handled, and whether weekend or overnight frequency is negotiable so there are no surprises after you start.
Duty Manager Jobs: Frequently Asked Questions
Which companies are hiring the most duty managers?
Equinox, Unifi, and Tiff's Treats are hiring the most duty managers right now, with openings concentrated in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Volume tends to rise in sectors with extended operating hours, such as hotels, large retail chains, and logistics facilities.
How many duty manager jobs are remote?
About 6% of duty manager openings are fully remote or hybrid as of November 2026, reflecting that the role is predominantly on-site. The sub-areas most likely to offer remote or hybrid arrangements are administrative duty manager roles in corporate facilities or property management, where physical presence is not required for every task.
How do you become a duty manager?
Start by building front-line experience in your chosen sector, whether hospitality, retail, or operations, then move into a team-leader or supervisor role where you handle shift responsibilities. Pursue a first aid or emergency response certification relevant to your industry. Once you can demonstrate independent decision-making during shifts, apply for duty manager openings and emphasize your incident-handling and staff management experience.
Can you get hired as a duty manager with little experience?
Yes, some employers hire candidates with limited formal management experience if they show strong situational judgment and sector knowledge. Focus on roles advertised as entry-level or assistant duty manager positions. Highlight any time you acted in a supervisory capacity informally, led a small team, or handled a customer or operational issue without manager support. A relevant certification strengthens your candidacy significantly at this stage.
What does the duty manager interview process look like?
Most duty manager interviews run two to three rounds. The first is typically a phone or video screen covering your background and availability. The second is an in-person or video interview focused on behavioral questions about past supervisory situations. Some employers add a final round with a senior operations leader or a brief practical assessment, such as a scenario walk-through or a facility tour with situational questions.
Where can I find and apply to duty manager jobs?
You can find and apply to duty manager jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover roles in hospitality, retail, logistics, facilities, and more. Find roles that fit your background and apply directly to each listing.
See All 103+ Duty Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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