E Commerce Associate Jobs in San Jose, CA

INTRODUCTION

Global E-commerce is a content E-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive reliable platform services in different scenarios such as live e-commerce, short video content E-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach. Global E-commerce Governance keeps our marketplace safe and trustworthy for buyers, sellers, creators, and brands. The Product Governance & IPR team builds the systems that ensure every listing on the platform is authentic, compliant, and accurately presented — and that intellectual property is respected across the marketplace. Our work spans two connected areas: product governance (detecting counterfeit, prohibited, and low-quality listings; enforcing product information quality; meeting regulatory requirements across global markets) and IP protection (proactive infringement detection, rights-holder tooling, and notice-and-takedown workflows aligned with legal frameworks such as the DMCA and EU DSA). Our systems screen hundreds of millions of listings using rule engines, ML models, and LLM-based review.

Responsibilities

- Own solution design and system architecture for product governance and IPR services — listing risk screening, product quality enforcement, policy-driven review pipelines — and write high-quality code for critical paths.
- Design and evolve IP protection systems end-to-end: rights-holder reporting and brand-protection platforms, notice-and-takedown workflows with SLA guarantees, and proactive infringement detection, in close partnership with legal and policy teams.
- Provide technical leadership across the team: drive design reviews, set engineering standards, and mentor engineers.
- Shape the team's technical roadmap with a focus on scalability, reliability, and measurable governance outcomes (e.g., violation catch rate, takedown SLA, review efficiency, seller and rights-holder experience).
- Partner closely with product managers, policy/operations/legal teams, and algorithm engineers to turn governance and IP policies into effective, low-friction technical solutions.
- Drive pragmatic adoption of LLM and agent-based capabilities in review and takedown workflows where they measurably improve accuracy, coverage, or efficiency.

MINIMUM QUALIFICATIONS

- Bachelor's degree or higher in Computer Science or a related technical field.
- 5+ years of experience building highly scalable backend services and distributed systems.
- Demonstrated technical leadership: leading complex projects end-to-end, driving architecture decisions, or mentoring engineers.
- Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.

PREFERRED QUALIFICATIONS

- Experience in E-commerce or marketplace platforms, especially listing/catalog systems.
- Experience in IP protection, brand protection, anti-counterfeiting, or trust & safety domains; familiarity with notice-and-takedown processes (e.g., DMCA).
- Experience designing and deploying LLM or agent-based solutions with proven, measurable business or engineering impact.
- Experience working with global, cross-timezone teams.

ABOUT TIKTOK

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

WHY JOIN US

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

DIVERSITY & INCLUSION

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TIKTOK ACCOMMODATION

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

JOB INFORMATION

【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $254400 - $480000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.