E Commerce Associate Jobs in San Jose, CA
E Commerce Associate jobs in San Jose are concentrated in Silicon Valley's retail-tech, consumer electronics, and direct-to-consumer sectors, with most openings in North San Jose, Downtown, and the Santana Row corridor. Employers hiring right now include TikTok, ByteDance, and The Salvation Army. See the openings below and apply to the ones that match your experience.
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Responsibilities
About the Team
This role sits within our Global Trust and Safety Communications Team. You will work closely with cross-functional partners in Product, Trust and Safety, Legal, and Public Policy to develop and execute global communications campaigns.
About the Role
We are looking for a creative and experienced communications professional to support our Trust & Safety storytelling around our e-commerce platform, TikTok Shop. This role will be critical in developing and executing global communications campaigns that proactively tell the safety story of TikTok Shop.
- Global Campaign Strategy: Develop and execute communications campaigns that build brand trust and highlight our commitment to safety TikTok Shop.
- Proactive Storytelling: Create blog posts, media pitches, and launch materials to amplify global announcements regarding our e-commerce initiatives.
- Media Relations: Act as a primary contact for media on safety related issues, and train spokespeople for interviews, panel events and presentations.
- Cross-Functional Counsel: Provide communications guidance and approvals to teams across the business, helping to communicate our commitment to safety across some other monetized products.
- Crisis & Issue Management: Support the press office in managing media inquiries and communications regarding regulatory developments or policy escalations related to TikTok Shop.
Qualifications
Minimum Qualifications:
- Bachelors degree or higher
- 5+ years of experience in communications
- Experience managing large-scale, multi-market campaigns from concept to execution.
- Outstanding verbal and written communication skills, with the ability to distill complex technical issues into easy-to-digest explanations
- Strong organizational skills with ability to manage multiple high-stakes projects
- Experience in a press office or handling crisis communications.
Preferred Qualifications:
- Proven track record of leading consumer-facing campaigns for e-commerce platforms or monetization products.
- Ability to work effectively across time zones and cultures to adapt announcements for diverse global markets.
- Highly analytical with the ability to use research to inform creative storytelling and mitigate reputation risk.
- Comfortable working in a fast-paced environment and managing multiple high-stakes projects simultaneously.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $121600 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the Team
This role sits within our Global Trust and Safety Communications Team. You will work closely with cross-functional partners in Product, Trust and Safety, Legal, and Public Policy to develop and execute global communications campaigns.
About the Role
We are looking for a creative and experienced communications professional to support our Trust & Safety storytelling around our e-commerce platform, TikTok Shop. This role will be critical in developing and executing global communications campaigns that proactively tell the safety story of TikTok Shop.
- Global Campaign Strategy: Develop and execute communications campaigns that build brand trust and highlight our commitment to safety TikTok Shop.
- Proactive Storytelling: Create blog posts, media pitches, and launch materials to amplify global announcements regarding our e-commerce initiatives.
- Media Relations: Act as a primary contact for media on safety related issues, and train spokespeople for interviews, panel events and presentations.
- Cross-Functional Counsel: Provide communications guidance and approvals to teams across the business, helping to communicate our commitment to safety across some other monetized products.
- Crisis & Issue Management: Support the press office in managing media inquiries and communications regarding regulatory developments or policy escalations related to TikTok Shop.
Qualifications
Minimum Qualifications:
- Bachelors degree or higher
- 5+ years of experience in communications
- Experience managing large-scale, multi-market campaigns from concept to execution.
- Outstanding verbal and written communication skills, with the ability to distill complex technical issues into easy-to-digest explanations
- Strong organizational skills with ability to manage multiple high-stakes projects
- Experience in a press office or handling crisis communications.
Preferred Qualifications:
- Proven track record of leading consumer-facing campaigns for e-commerce platforms or monetization products.
- Ability to work effectively across time zones and cultures to adapt announcements for diverse global markets.
- Highly analytical with the ability to use research to inform creative storytelling and mitigate reputation risk.
- Comfortable working in a fast-paced environment and managing multiple high-stakes projects simultaneously.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $121600 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See All 82 E Commerce Associate Jobs in San Jose
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Find E Commerce Associate JobsE Commerce Associate Job Market in San Jose
Who's Hiring
- TikTok66
- ByteDance8
- The Salvation Army8
Top Industries Hiring
- Technology & Software
E Commerce Associate Jobs in San Jose: Frequently Asked Questions
How do I get a e commerce associate job in San Jose?
Focus on San Jose's retail-tech, consumer electronics, and DTC brand sectors, where demand for e commerce associates is strongest. Roles cluster in North San Jose near major tech campuses and in the Santana Row and Willow Glen retail corridors. Candidates with hands-on experience in platforms like Shopify or Salesforce Commerce Cloud, plus familiarity with digital merchandising or product data management, stand out in this market.
Which companies hire e commerce associates in San Jose?
Employers hiring e commerce associates in San Jose right now include TikTok, ByteDance, and The Salvation Army, based on current listings on Migrate Mate as of August 2026. San Jose's market draws a mix of global consumer electronics brands, regional retail chains, and venture-backed DTC startups with strong online sales operations.
Are there remote e commerce associate jobs in San Jose?
Yes, though availability depends on the role: analytical and content-focused positions tend to be more remote-friendly, while roles involving warehouse coordination or in-store digital operations are typically on-site. About 0% of e commerce associate openings tied to San Jose are remote or hybrid as of August 2026, reflecting the tech-forward nature of many local employers. Digital merchandising and catalog management roles are the most commonly remote in San Jose.
How can I get a e commerce associate job in San Jose with little or no experience?
The most realistic entry path in San Jose is through retail or operations coordinator roles at consumer electronics brands or regional retail chains, where e commerce responsibilities are often layered in on the job. Internships at DTC startups in the South Bay and part-time digital marketing assistant roles at local retailers can also open the door. Building a portfolio with product listing samples, basic SEO work, or Google Analytics projects gives you a concrete edge with San Jose hiring managers.
Which industries hire the most e commerce associates in San Jose?
San Jose e commerce associate roles concentrate in Technology & Software, based on current listings on Migrate Mate as of August 2026. San Jose's position as a hub for consumer electronics companies and tech-enabled retailers drives consistent local demand for associates who can manage digital storefronts, product data, and online merchandising at scale.
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