E-3 Visa Solution Engineer Jobs
Solution Engineer roles in the U.S. require demonstrated technical depth and client-facing communication skills that align well with E-3 visa specialty occupation standards. Australian professionals can secure E-3 sponsorship without competing in an H-1B lottery, and your employer's LCA filing kicks off a process that moves faster than most candidates expect.
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Are you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and resolve issues with application development for general Android, Amazon mobile SDKs and APIs, as well as Amazon Fire devices. You will be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs. If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for mobile app developers, this role is for you.
Key job responsibilities
- Escalation level debugging and troubleshooting for app developers
- Analyzing, solving, and creating solutions for developers
- Developing documentation and other materials to support developers
- Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
- Driving projects to improve the Amazon developer experience
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools to aid operations and maintenance.
- Ownership of one or more Digital products or components.
- Customer notification and workflow coordination and follow-up to maintain service level agreements.
- Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
A day in the life
The SE team currently has four key responsibilities: 1) Ongoing Steady State Support across partners, 2) Feature Integration and New App Launch Support, 3) Operational Excellence to improve time-to-resolution and reporting on tactical support and 4) Tier-2 support for unmanaged partner apps and drive issues to closure working with internal product teams to assist in resolution as needed.
About the team
CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps (SPARQ based partner segmentation in US/CA & International countries).
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- 4+ years of technical support experience
- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience with web-based applications and HTTP
PREFERRED QUALIFICATIONS
- 4+ years of software development with object oriented language experience
- Experience developing software code in one or more programming languages (java, python, etc.)
- Knowledge of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST
- Knowledge of UNIX/Linux operating system
- Experience troubleshooting issues and root cause analysis
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience troubleshooting and debugging technical systems
- Proven track record in working on enterprise level large scale n-tier applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Sunnyvale
COMPENSATION
- Salary Range: $109,900.00 - $185,000.00 USD annually
DESCRIPTION
Are you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and resolve issues with application development for general Android, Amazon mobile SDKs and APIs, as well as Amazon Fire devices. You will be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs. If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for mobile app developers, this role is for you.
Key job responsibilities
- Escalation level debugging and troubleshooting for app developers
- Analyzing, solving, and creating solutions for developers
- Developing documentation and other materials to support developers
- Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
- Driving projects to improve the Amazon developer experience
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools to aid operations and maintenance.
- Ownership of one or more Digital products or components.
- Customer notification and workflow coordination and follow-up to maintain service level agreements.
- Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
A day in the life
The SE team currently has four key responsibilities: 1) Ongoing Steady State Support across partners, 2) Feature Integration and New App Launch Support, 3) Operational Excellence to improve time-to-resolution and reporting on tactical support and 4) Tier-2 support for unmanaged partner apps and drive issues to closure working with internal product teams to assist in resolution as needed.
About the team
CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps (SPARQ based partner segmentation in US/CA & International countries).
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- 4+ years of technical support experience
- Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and/or PHP), or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience with web-based applications and HTTP
PREFERRED QUALIFICATIONS
- 4+ years of software development with object oriented language experience
- Experience developing software code in one or more programming languages (java, python, etc.)
- Knowledge of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST
- Knowledge of UNIX/Linux operating system
- Experience troubleshooting issues and root cause analysis
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience troubleshooting and debugging technical systems
- Proven track record in working on enterprise level large scale n-tier applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Sunnyvale
COMPENSATION
- Salary Range: $109,900.00 - $185,000.00 USD annually
See all 1,700+ Solution Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Solution Engineer roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Solution Engineer
Frame your degree for specialty occupation
Solution Engineer roles require a directly relevant degree field, not just any bachelor's. Document how your Australian degree, whether in computer science, engineering, or information systems, maps to the technical and consultative requirements USCIS evaluates for specialty occupation status.
Target employers with active LCA filing history
Search the DOL's public LCA disclosure data for employers who have filed certified Labor Condition Applications under job titles like Solutions Engineer or Sales Engineer. Prior LCA filings signal a hiring team that already understands E-3 mechanics, cutting weeks off your offer timeline.
Address pre-sales scope early in interviews
Some U.S. hiring managers conflate Solution Engineer duties with sales roles, which can create confusion about specialty occupation eligibility. Clarify that your role centers on technical architecture, proof-of-concept delivery, and integration design, each of which supports the degree-requirement argument at the consulate.
Use Migrate Mate's E-3 filing service for LCA coordination
Your employer files the LCA with DOL before your consulate appointment can proceed. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so neither you nor a time-poor HR team loses momentum between offer acceptance and your interview date.
Confirm E-Verify status before accepting an offer
E-Verify enrollment is required for employers sponsoring certain visa holders and is often a prerequisite in tech organizations. Verify your prospective employer's E-Verify status through the official E-Verify employer search before signing, so there are no surprises after you've already resigned your Australian role.
Request a two-year E-3 start date aligned to product cycles
E-3 status is granted in two-year increments with no cap on renewals. When negotiating your start date, align it with a natural product-launch or quarter boundary so your first renewal window doesn't land during a high-stakes delivery period that makes employer cooperation harder to secure.
Solution Engineer jobs are hiring across the US. Find yours.
Find Solution Engineer JobsSolution Engineer E-3 Visa: Frequently Asked Questions
How do I find Solution Engineer jobs that offer E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 sponsorship. Standard job boards rarely filter by visa type, so you end up applying to roles where sponsorship is never on the table. Migrate Mate surfaces Solution Engineer positions at employers who have demonstrated willingness to support the E-3 process, saving you the back-and-forth of discovering a company won't sponsor after multiple interview rounds.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Solution Engineer role qualify as a specialty occupation for the E-3?
Yes, in most cases. USCIS defines specialty occupation as a role that theoretically and practically requires a bachelor's degree or higher in a specific field. Solution Engineer positions that involve technical architecture, systems integration, or complex software implementation typically satisfy this standard. Roles where technical depth is incidental to a primary sales function carry more risk, so your offer letter and job description should emphasize engineering responsibilities clearly.
How does the E-3 compare to the H-1B for Solution Engineers in the U.S.?
The E-3 is available only to Australian citizens, but it has significant structural advantages over the H-1B for this role. There is no annual lottery, no cap to worry about, and the 10,500 annual allocation has never been exhausted. H-1B registrants face a random selection process each April regardless of qualifications. For an Australian Solution Engineer, the E-3 means you can start when your employer is ready rather than waiting for a lottery result that may not come.
Can I switch Solution Engineer employers while on an E-3?
Yes, but you need a new LCA and visa documentation tied to the incoming employer before you start. Unlike H-1B portability rules, there is no grace period allowing you to begin work while a transfer is pending. Your new employer files a certified LCA with DOL, and you either apply for a new E-3 visa at an Australian consulate or, in some circumstances, change status from within the U.S. Plan the transition carefully to avoid an authorization gap.
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