E-3 Visa Technology Director Jobs
Technology Director roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in a directly related field. Australian nationals can pursue these positions without competing in the H-1B lottery, with two-year renewable status and no annual cap to worry about.
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Get Access To All JobsINTRODUCTION
Technology Services team is integral to maintaining the Firm’s overall technology, mobile and desktop devices, and core infrastructure to ensure reliable, secure and efficient operations. Technology Services is a single global operation with representation in each of the Firm’s offices. Additionally, we have shared service centers in Tampa and Manila, supporting a wide range of technologies and operations. In addition to overseeing critical enterprise systems and providing world-class client service to our global user community, we are committed to achieving a balance between new and innovative technologies while constantly ensuring data security and compliance with legal and regulatory standards, resulting in realizing value from the latest developments in technology, such as generative artificial intelligence and cloud computing models, while safeguarding sensitive client information against cyber threats and other business interruption events. Technology Services plays a significant role in supporting the Firm’s systems and people.
A Technology Support Specialist provides day to day second-level IT support to the business. The role requires technical knowledge of a variety of technologies, good problem solving skills and above all customer service and support skills. As well as providing support you may be required to contribute to project work.
ROLE AND RESPONSIBILITIES
The primary responsibility of this role is:
Desktop Support
Working within the Support Service team to provide a hardware and software support service with the local office. This will entail: managing escalated user queries from the Service Desk; assisting users with hardware and software problems; and implementing, maintaining and managing the desktop computers, laptops, printers and other hardware.
Meeting Room Support to the business
Day to day meeting support, assisting with the coordination and setup of client and internal meetings that require computer and/or audio visual technology support. Working closely with the Guest Services team to provide a world class service.
Active contribution to Support Services
A technology support specialist is expected to make an active contribution within the support services function. This will entail a personal commitment to learning and growth, sharing of information with others, developing expertise in a number of areas, contribution of KB articles submitted, representing Support Services within project teams.
Key responsibilities for this role include:
- Deliver a high standard of customer service.
- Take ownership of problems and be proactive in dealing with support issues.
- Keep end users fully informed of the progress of their support incident at all times.
- Monitor the call queue within the Service Desk system to ensure calls are resolved in an efficient manner and according to business need, priority and Service Level Agreement.
- Ensure that all work is logged and tracked through the Service Desk system.
Desktop Support
- Provide second-level/floor support based on escalated incidents from the Service Desk.
- Providing day to day meeting support including setup of client and internal meetings requiring computer and Audio visual support.
- Configure, support and maintain PCs and other IT equipment as required.
- Manage and maintain equipment inventory records via serial number, user and location to include: PC/Laptops, smart devices (iPhones), telephones, monitors, printers and other peripherals.
- Maintain accurate record of all loaner devices to include: PC/laptop, smart devices, printers and peripherals including coordination and timely return of all leased equipment.
- Maintain a detailed understanding of all aspects of user account management in relation to the employee life cycle including: AD accounts, smart devices (iPhones), Cisco Duo, McAfee account etc.
- Computer assignment and office setups are completed before start date.
- Assist in the preparation of user account moves to another office.
- Setup and maintain DUO accounts and distribute tokens.
- Undertake and assist with IT equipment moves in support of internal office moves and changes as may be required.
Meeting Support
- Schedule Video Conferences with TMS system checking availability of the units.
- Liaising with the local office Guest Services team to ensure the meeting room(s) and equipment is available and booked following local office room and equipment booking procedures.
- Organize WebEx & Audio connections required for meetings.
- Work with the local office booking team to ensure you receive regular room booking reports showing equipment needed in all rooms.
- Ensuring all equipment is in full working order and for presentation, computers ensure they always have the latest security patches installed.
Active Contribution to Support Services
- A technology support specialist is expected to make an active contribution within the support services function.
- Will be actively working towards becoming a subject matter expert in a number of areas.
- May participate and will seek to make an active contribution to a Technology virtual team assignment.
- Act as the Support Services member within Technology project team.
- Create and maintain documentation of procedures, tip sheets and other documentation as needed to provide efficient communication and ensure these are reflected in the Service Desk Knowledge Base.
- Contribute to the Problem Management function to devise technical solutions and work-around to known errors.
- Demonstrate a personal commitment to learning and growth, sharing of information with others.
- Maintain an attitude and behavior in keeping with our Technology Guiding Principles.
- Utilization of the Service Desk ticketing system for incident assignment, resolution, and management is mandatory.
- Record time worked on projects.
- Actively participate on global/regional/office project and/or virtual teams as requested by management.
- Maintain a high level of professional and technical knowledge.
- Maintain a professional demeanor at all times.
- Overtime may be required and should be expected to meet deadlines. Advance notice will be given whenever possible. Approval for all overtime must be obtained, in advance when possible, from your line-manager.
- Remain flexible with shift hours and lunchtime based upon the needs of the group.
- Uphold firm, departmental and team rules and procedures.
- Contribute to team effort through communication, cooperation and coordination with other team members.
- Regular, predictable attendance is required with the mandatory utilization of the firm’s attendance system (where in use).
- Undertake any other reasonable duties as requested by IT management.
BASIC QUALIFICATIONS
The qualifications for this role are:
- 2+ years experience in a similar role.
- Team player who is ambitious and motivated.
- Excellent interpersonal skills and patience working with others.
- Must be able to multitask and work in a fast-paced environment.
- Must have excellent communications skills, customer service skills, problem-solving/trouble-shooting, follow-up skills and organizational skills.
- Excellent verbal and written presentation abilities.
- Capable of grasping new concepts without prior experience.
- College degree or relative work experience.
- Ability to lift or move equipment, if needed.
- ITIL Foundation certification or practical experience of ITIL is desirable.
- MOUS or similar technical certification is desirable.
- Knowledge of the following would be advantageous:
- Hands-on experience in desk side troubleshooting.
- Application support experience of: word processing applications (MS Word), document management systems (Interwoven), email applications (MS Outlook), distributed time entry programs (Intapp Time), spreadsheet and presentation applications (MS Excel/MS Powerpoint), and remote communications applications/security (Citrix/Duo).
- Exposure and/or experience with database applications.
- Administrative knowledge and experience of Microsoft back-office products, Understanding of Networking Directory Services, Microsoft ADS, LDAP, TCP/IP DHCP, DNS.
- Knowledge of WebEx, AV support / Cisco AV.
COMPENSATION
The California hiring range for this role is $80,250 - $120,350.
This role reports to
Senior Manager, Technology and Desktop Services
Equal Opportunities
White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.
Benefits at White & Case
White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.
The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Note to Recruitment Agencies
Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.
INTRODUCTION
Technology Services team is integral to maintaining the Firm’s overall technology, mobile and desktop devices, and core infrastructure to ensure reliable, secure and efficient operations. Technology Services is a single global operation with representation in each of the Firm’s offices. Additionally, we have shared service centers in Tampa and Manila, supporting a wide range of technologies and operations. In addition to overseeing critical enterprise systems and providing world-class client service to our global user community, we are committed to achieving a balance between new and innovative technologies while constantly ensuring data security and compliance with legal and regulatory standards, resulting in realizing value from the latest developments in technology, such as generative artificial intelligence and cloud computing models, while safeguarding sensitive client information against cyber threats and other business interruption events. Technology Services plays a significant role in supporting the Firm’s systems and people.
A Technology Support Specialist provides day to day second-level IT support to the business. The role requires technical knowledge of a variety of technologies, good problem solving skills and above all customer service and support skills. As well as providing support you may be required to contribute to project work.
ROLE AND RESPONSIBILITIES
The primary responsibility of this role is:
Desktop Support
Working within the Support Service team to provide a hardware and software support service with the local office. This will entail: managing escalated user queries from the Service Desk; assisting users with hardware and software problems; and implementing, maintaining and managing the desktop computers, laptops, printers and other hardware.
Meeting Room Support to the business
Day to day meeting support, assisting with the coordination and setup of client and internal meetings that require computer and/or audio visual technology support. Working closely with the Guest Services team to provide a world class service.
Active contribution to Support Services
A technology support specialist is expected to make an active contribution within the support services function. This will entail a personal commitment to learning and growth, sharing of information with others, developing expertise in a number of areas, contribution of KB articles submitted, representing Support Services within project teams.
Key responsibilities for this role include:
- Deliver a high standard of customer service.
- Take ownership of problems and be proactive in dealing with support issues.
- Keep end users fully informed of the progress of their support incident at all times.
- Monitor the call queue within the Service Desk system to ensure calls are resolved in an efficient manner and according to business need, priority and Service Level Agreement.
- Ensure that all work is logged and tracked through the Service Desk system.
Desktop Support
- Provide second-level/floor support based on escalated incidents from the Service Desk.
- Providing day to day meeting support including setup of client and internal meetings requiring computer and Audio visual support.
- Configure, support and maintain PCs and other IT equipment as required.
- Manage and maintain equipment inventory records via serial number, user and location to include: PC/Laptops, smart devices (iPhones), telephones, monitors, printers and other peripherals.
- Maintain accurate record of all loaner devices to include: PC/laptop, smart devices, printers and peripherals including coordination and timely return of all leased equipment.
- Maintain a detailed understanding of all aspects of user account management in relation to the employee life cycle including: AD accounts, smart devices (iPhones), Cisco Duo, McAfee account etc.
- Computer assignment and office setups are completed before start date.
- Assist in the preparation of user account moves to another office.
- Setup and maintain DUO accounts and distribute tokens.
- Undertake and assist with IT equipment moves in support of internal office moves and changes as may be required.
Meeting Support
- Schedule Video Conferences with TMS system checking availability of the units.
- Liaising with the local office Guest Services team to ensure the meeting room(s) and equipment is available and booked following local office room and equipment booking procedures.
- Organize WebEx & Audio connections required for meetings.
- Work with the local office booking team to ensure you receive regular room booking reports showing equipment needed in all rooms.
- Ensuring all equipment is in full working order and for presentation, computers ensure they always have the latest security patches installed.
Active Contribution to Support Services
- A technology support specialist is expected to make an active contribution within the support services function.
- Will be actively working towards becoming a subject matter expert in a number of areas.
- May participate and will seek to make an active contribution to a Technology virtual team assignment.
- Act as the Support Services member within Technology project team.
- Create and maintain documentation of procedures, tip sheets and other documentation as needed to provide efficient communication and ensure these are reflected in the Service Desk Knowledge Base.
- Contribute to the Problem Management function to devise technical solutions and work-around to known errors.
- Demonstrate a personal commitment to learning and growth, sharing of information with others.
- Maintain an attitude and behavior in keeping with our Technology Guiding Principles.
- Utilization of the Service Desk ticketing system for incident assignment, resolution, and management is mandatory.
- Record time worked on projects.
- Actively participate on global/regional/office project and/or virtual teams as requested by management.
- Maintain a high level of professional and technical knowledge.
- Maintain a professional demeanor at all times.
- Overtime may be required and should be expected to meet deadlines. Advance notice will be given whenever possible. Approval for all overtime must be obtained, in advance when possible, from your line-manager.
- Remain flexible with shift hours and lunchtime based upon the needs of the group.
- Uphold firm, departmental and team rules and procedures.
- Contribute to team effort through communication, cooperation and coordination with other team members.
- Regular, predictable attendance is required with the mandatory utilization of the firm’s attendance system (where in use).
- Undertake any other reasonable duties as requested by IT management.
BASIC QUALIFICATIONS
The qualifications for this role are:
- 2+ years experience in a similar role.
- Team player who is ambitious and motivated.
- Excellent interpersonal skills and patience working with others.
- Must be able to multitask and work in a fast-paced environment.
- Must have excellent communications skills, customer service skills, problem-solving/trouble-shooting, follow-up skills and organizational skills.
- Excellent verbal and written presentation abilities.
- Capable of grasping new concepts without prior experience.
- College degree or relative work experience.
- Ability to lift or move equipment, if needed.
- ITIL Foundation certification or practical experience of ITIL is desirable.
- MOUS or similar technical certification is desirable.
- Knowledge of the following would be advantageous:
- Hands-on experience in desk side troubleshooting.
- Application support experience of: word processing applications (MS Word), document management systems (Interwoven), email applications (MS Outlook), distributed time entry programs (Intapp Time), spreadsheet and presentation applications (MS Excel/MS Powerpoint), and remote communications applications/security (Citrix/Duo).
- Exposure and/or experience with database applications.
- Administrative knowledge and experience of Microsoft back-office products, Understanding of Networking Directory Services, Microsoft ADS, LDAP, TCP/IP DHCP, DNS.
- Knowledge of WebEx, AV support / Cisco AV.
COMPENSATION
The California hiring range for this role is $80,250 - $120,350.
This role reports to
Senior Manager, Technology and Desktop Services
Equal Opportunities
White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.
Benefits at White & Case
White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.
The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Note to Recruitment Agencies
Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.
See all 885+ E-3 Visa Technology Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Technology Director Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Technology Director
Verify your degree matches the role
Consular officers assess whether your qualification directly relates to the Technology Director position. An IT management degree supports this cleanly; a general business degree may require a credential evaluation letter confirming equivalency to a U.S. bachelor's in a relevant technical field.
Target employers with prior LCA history
Search the DOL's Office of Foreign Labor Certification disclosure data to identify companies that have filed LCAs for technology leadership roles. Employers already familiar with E-3 visa requirements move faster and rarely need internal legal approvals from scratch.
Clarify the specialty occupation requirement early
Technology Director titles can span purely managerial to deeply technical roles. Frame your position around the technical knowledge it requires, not just team oversight. A consular officer will want to see that a specific bachelor's-level field is an actual prerequisite for the job.
Use Migrate Mate's E-3 filing service for the LCA step
The LCA must be certified by DOL before your consulate appointment. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so the offer-to-appointment timeline doesn't stall while your employer figures out the process.
Negotiate who covers the government filing fees
E-3 regulations do not prohibit employees from paying their own filing fees, but many Australian candidates successfully ask employers to cover the DS-160 fee and any third-party preparation costs. Raise this during the offer stage, not after paperwork has started.
Prepare for nonimmigrant intent questions at the consulate
Technology Director candidates married to U.S. citizens or with U.S. property face closer scrutiny on nonimmigrant intent. Have a clear account of your ties to Australia and your plans after any given employment term before your consulate interview.
E-3 Visa Technology Director: Frequently Asked Questions
How do I find Technology Director jobs with E-3 visa sponsorship?
Migrate Mate lets you search specifically for Technology Director roles where employers have E-3 sponsorship history, so you're not cold-applying to companies that have never navigated the process. Filtering by employers with prior LCA filings for technology leadership positions saves significant time and avoids offers that fall through at the paperwork stage.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Technology Director role qualify as a specialty occupation for the E-3?
Yes, provided the position genuinely requires a bachelor's degree or higher in a specific technical or management field, such as computer science, information systems, or engineering. Roles where the degree requirement is listed as preferred rather than required, or where any bachelor's degree suffices, can face scrutiny. The job duties and the employer's own internal requirements both factor into the consular officer's assessment.
How does the E-3 compare to the H-1B for Technology Director candidates?
The E-3 has no lottery and no annual cap, so you can apply at any point during the year and expect a decision at your consulate interview rather than waiting on a random selection. H-1B registration closes in March with results in April, meaning a rejected registration delays your start date by a full year. For Technology Director roles, the E-3 is a direct path where qualification, not luck, determines the outcome.
Can I change employers while on an E-3 as a Technology Director?
Yes, but the E-3 is employer-specific, so your current visa does not transfer to a new company. Your new employer must file a fresh LCA with DOL and you'll need either a new visa stamp from an Australian consulate or, if you're already in the U.S., you can begin work once the new LCA is certified and the employer has documented the sponsorship, without requiring a new stamp in certain circumstances. Confirm the specific pathway with your new employer's process before resigning.