E-3 Visa Customer Enablement Manager Jobs
Customer Enablement Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, education technology, or a related field. The E-3 has no lottery and no annual cap, making it a reliable path for Australian professionals targeting U.S. customer success and enablement leadership positions.
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INTRODUCTION
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
ROLE AND RESPONSIBILITIES
As a Customer Enablement Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams to deliver a seamless and impactful customer experience; to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma Weave:
- Manage the adoption journey for a portfolio of large, commercial and enterprise customers
- Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
- Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
- Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
- Identify and empower internal champions who can advocate for Figma Weave within their organizations
- Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
- Deliver live and scalable training sessions customized to customer maturity and needs
- Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
BASIC QUALIFICATIONS
We’d love to hear from you if you have:
- 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
- Excellent communication skills, with the ability to connect with a wide range of customer personas
- Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
- A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
PREFERRED QUALIFICATIONS
While it’s not required, it’s an added plus if you also have:
- Experience using node-based design products or working with design and collaboration tools
- Background in UX/UI, Design Ops, or Frontend Development
COMPENSATION
- Annual Base Salary Range: $127,000—$269,000 USD
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Enablement Manager
Translate your credentials for U.S. employers
Australian three-year bachelor's degrees are generally accepted as equivalent to U.S. four-year degrees for E-3 visa specialty occupation purposes. Prepare a credential summary that maps your degree field directly to the Customer Enablement Manager role's educational requirements before applying.
Target companies with existing LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data for employers who have filed LCAs for customer success or enablement roles. These companies already understand the E-3 process and won't need convincing that sponsorship is straightforward.
Frame your role as a specialty occupation clearly
Customer Enablement Manager roles can face scrutiny if the job posting says a degree is 'preferred' rather than 'required.' Ask hiring managers to confirm the role requires a specific bachelor's degree field before accepting an offer, since that language must appear on your LCA.
Get your offer letter before the LCA clock starts
Your employer can't file the LCA with DOL until you have a formal offer with a defined start date and work location. Nail down these details in writing early, since LCA certification typically takes seven business days and must precede your consulate appointment.
Use Migrate Mate's E-3 filing service for the paperwork
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This is where Australian candidates lose time, especially when employers are unfamiliar with the DOL filing steps that precede the consulate appointment.
Clarify remote work arrangements before your visa interview
If your Customer Enablement Manager role is fully remote or split across multiple U.S. locations, your employer may need to file multiple LCAs listing each worksite. Resolve this with your employer's HR team before your consulate appointment to avoid administrative delays.
E-3 Visa Customer Enablement Manager: Frequently Asked Questions
How do I find Customer Enablement Manager jobs with E-3 visa sponsorship?
Search Migrate Mate to find Customer Enablement Manager roles filtered specifically for E-3 visa sponsorship. Many employers open to sponsoring international candidates don't advertise that fact prominently, so searching a platform built around visa sponsorship signals gives you a more accurate picture of who will actually move forward with an E-3 application.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Enablement Manager role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a specific bachelor's degree or higher in a directly related field such as business, communications, education technology, or organizational development. The key test is whether the employer requires a degree in that field, not just any degree. Roles where any bachelor's degree is acceptable regardless of subject matter are harder to qualify under the specialty occupation standard.
How does the E-3 compare to the H-1B for Customer Enablement Manager roles?
The E-3 is available only to Australian citizens but has no lottery and no annual cap, so you can apply any time of year after receiving a job offer. The H-1B visa has an annual lottery with roughly a one-in-four selection rate for most applicants. For Australians, the E-3 is a far more predictable path to sponsorship for this role, with no registration window to wait for and no random selection risk.
What happens to my E-3 status if I change employers after joining a U.S. company?
Your E-3 status is tied to your specific employer and role, so changing jobs requires your new employer to file a fresh LCA and you'll need a new visa stamp for the new position. There's no portability provision equivalent to what exists for some other work visas. Plan to complete the full sponsorship process again, including a new consulate appointment if your current visa stamp has expired.