E-3 Visa Customer Enablement Manager Jobs
Customer Enablement Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, education technology, or a related field. The E-3 has no lottery and no annual cap, making it a reliable path for Australian professionals targeting U.S. customer success and enablement leadership positions.
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Get Access To All JobsINTRODUCTION
Adobe is partnering with business organizations to transform creativity and productivity across the enterprise in the era of AI. As an Enterprise Customer Enablement & Engagement Manager, you will develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention. You bring a strong mix of customer lifecycle expertise, data driven judgment, and program leadership. If you're motivated by the opportunity to elevate our Enterprise Customer voice and be on the cutting edge of AI driven customer programs, join our Solutions Enablement team in a role that puts you at the forefront of Adobe’s next wave of innovation.
ROLE AND RESPONSIBILITIES
Develop Customer Programs: Build the direction of dynamic enterprise customer engagement programs across audience groups and solutions that evolve based on customer signals.
Drive Customer Enablement: Coordinate the delivery of training and enablement tools, technical documentation, and resources for customers on Adobe Experience League.
Produce AI Focused Insights: Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs that translate to scalable metrics and assets.
Champion Customer Outcomes: Identify lighthouse customers, co-develop reference stories, and ensure practical impact through real workflows and results.
Align with Cross Functional Teams: Collaborate with customer success, sales, GTM, marketing, and product teams to ensure engagement experiences support solution value realization and expansion pathways.
Strengthen Solution Roadmap with Customer Voice: Surface customer feedback for new capabilities, integrations, and roadmap investments to unlock deeper solution potential for customers.
BASIC QUALIFICATIONS
- 10+ years of customer marketing experience in creativity or productivity business solutions, or related fields within SaaS, productivity software, or enterprise technology.
- Demonstrated capability to develop customer initiatives that encourage activation and usage.
- Strong functional understanding of AI capabilities to drive and measure customer programs.
- Proven communication and presentation skills, with the ability to translate technical innovation into business value.
- Strong cross-functional leadership skills and experience partnering with customer facing and marketing teams.
- Willing and able to travel nationally and internationally up to 30% of the time.
ABOUT ADOBE
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
EXPECTED PAY RANGE
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,400 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $180,300 - $261,150.
In New York, the pay range for this position is $180,300 - $261,150.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
STATE-SPECIFIC NOTICES
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
INTRODUCTION
Adobe is partnering with business organizations to transform creativity and productivity across the enterprise in the era of AI. As an Enterprise Customer Enablement & Engagement Manager, you will develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention. You bring a strong mix of customer lifecycle expertise, data driven judgment, and program leadership. If you're motivated by the opportunity to elevate our Enterprise Customer voice and be on the cutting edge of AI driven customer programs, join our Solutions Enablement team in a role that puts you at the forefront of Adobe’s next wave of innovation.
ROLE AND RESPONSIBILITIES
Develop Customer Programs: Build the direction of dynamic enterprise customer engagement programs across audience groups and solutions that evolve based on customer signals.
Drive Customer Enablement: Coordinate the delivery of training and enablement tools, technical documentation, and resources for customers on Adobe Experience League.
Produce AI Focused Insights: Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs that translate to scalable metrics and assets.
Champion Customer Outcomes: Identify lighthouse customers, co-develop reference stories, and ensure practical impact through real workflows and results.
Align with Cross Functional Teams: Collaborate with customer success, sales, GTM, marketing, and product teams to ensure engagement experiences support solution value realization and expansion pathways.
Strengthen Solution Roadmap with Customer Voice: Surface customer feedback for new capabilities, integrations, and roadmap investments to unlock deeper solution potential for customers.
BASIC QUALIFICATIONS
- 10+ years of customer marketing experience in creativity or productivity business solutions, or related fields within SaaS, productivity software, or enterprise technology.
- Demonstrated capability to develop customer initiatives that encourage activation and usage.
- Strong functional understanding of AI capabilities to drive and measure customer programs.
- Proven communication and presentation skills, with the ability to translate technical innovation into business value.
- Strong cross-functional leadership skills and experience partnering with customer facing and marketing teams.
- Willing and able to travel nationally and internationally up to 30% of the time.
ABOUT ADOBE
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
EXPECTED PAY RANGE
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,400 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $180,300 - $261,150.
In New York, the pay range for this position is $180,300 - $261,150.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
STATE-SPECIFIC NOTICES
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
See all 171+ Customer Enablement Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Enablement Manager roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Enablement Manager
Translate your credentials for U.S. employers
Australian three-year bachelor's degrees are generally accepted as equivalent to U.S. four-year degrees for E-3 specialty occupation purposes. Prepare a credential summary that maps your degree field directly to the Customer Enablement Manager role's educational requirements before applying.
Target companies with existing LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data for employers who have filed LCAs for customer success or enablement roles. These companies already understand the E-3 process and won't need convincing that sponsorship is straightforward.
Frame your role as a specialty occupation clearly
Customer Enablement Manager roles can face scrutiny if the job posting says a degree is 'preferred' rather than 'required.' Ask hiring managers to confirm the role requires a specific bachelor's degree field before accepting an offer, since that language must appear on your LCA.
Get your offer letter before the LCA clock starts
Your employer can't file the LCA with DOL until you have a formal offer with a defined start date and work location. Nail down these details in writing early, since LCA certification typically takes seven business days and must precede your consulate appointment.
Use Migrate Mate's E-3 filing service for the paperwork
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This is where Australian candidates lose time, especially when employers are unfamiliar with the DOL filing steps that precede the consulate appointment.
Clarify remote work arrangements before your visa interview
If your Customer Enablement Manager role is fully remote or split across multiple U.S. locations, your employer may need to file multiple LCAs listing each worksite. Resolve this with your employer's HR team before your consulate appointment to avoid administrative delays.
Customer Enablement Manager jobs are hiring across the US. Find yours.
Find Customer Enablement Manager JobsCustomer Enablement Manager E-3 Visa: Frequently Asked Questions
How do I find Customer Enablement Manager jobs with E-3 visa sponsorship?
Search Migrate Mate to find Customer Enablement Manager roles filtered specifically for E-3 visa sponsorship. Many employers open to sponsoring international candidates don't advertise that fact prominently, so searching a platform built around visa sponsorship signals gives you a more accurate picture of who will actually move forward with an E-3 application.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Enablement Manager role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a specific bachelor's degree or higher in a directly related field such as business, communications, education technology, or organizational development. The key test is whether the employer requires a degree in that field, not just any degree. Roles where any bachelor's degree is acceptable regardless of subject matter are harder to qualify under the specialty occupation standard.
How does the E-3 compare to the H-1B for Customer Enablement Manager roles?
The E-3 is available only to Australian citizens but has no lottery and no annual cap, so you can apply any time of year after receiving a job offer. The H-1B has an annual lottery with roughly a one-in-four selection rate for most applicants. For Australians, the E-3 is a far more predictable path to sponsorship for this role, with no registration window to wait for and no random selection risk.
What happens to my E-3 status if I change employers after joining a U.S. company?
Your E-3 status is tied to your specific employer and role, so changing jobs requires your new employer to file a fresh LCA and you'll need a new visa stamp for the new position. There's no portability provision equivalent to what exists for some other work visas. Plan to complete the full sponsorship process again, including a new consulate appointment if your current visa stamp has expired.
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