E-3 Visa Customer Enablement Manager Jobs
Customer Enablement Manager roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in business, education technology, or a related field. The E-3 has no lottery and no annual cap, making it a reliable path for Australian professionals targeting U.S. customer success and enablement leadership positions.
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Get Access To All JobsAbout the role and team
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Program Leader, you will act as a strategic and organizational partner to senior leadership, driving the high-leverage initiatives that keep our global support engine running. You will build high-performing teams in ambiguous environments, making hard calls under pressure and carrying the weight of decisions that define how we support millions of users across the globe.
We are looking for a Program Lead, AV Remote Assistance Operations Enablement, to lead operational readiness, execution quality and performance management for the Remote Assistance program. This role will sit at the intersection of product operations, partner management and program execution and ensure that Uber's Remote Assistance program is operationally ready, technically enabled and consistently executing to Uber's standards.
This is a high-judgment role for someone who can navigate ambiguity, work cross-functionally, use data to drive decisions and communicate clearly with senior leaders.
- Lead Operationalization: Incorporate program and operational standards into clear implementation plans, workstreams, owners, timelines, dependencies and success criteria.
- Own Launch Execution: Create readiness checklists, launch trackers, risk registers, decision logs and stabilization plans.
- Build Operating Cadences: Establish weekly business reviews, launch readiness forums, issue triage cadences and other highly cross-functional meetings.
- Manage Performance Metrics: Use operational data to drive clear recommendations for leadership, internal teams and partner stakeholders.
- Own Change Management: Partner with Product, Engineering, Operations, Training, Analytics, Safety and external partners to ensure product and process changes are ready for operational deployment.
Basic Qualifications
- 5+ years of experience in operations, program management, product operations, consulting, strategy or analytics
- Bachelor's degree
Preferred Qualifications
- Experience with remote assistance, remote support, technical support, command center operations or real-time operational workflows.
- Experience managing complex operational programs involving cross-functional internal teams and external partners or vendors.
- Experience building operational readiness plans, launch frameworks, process documentation, performance management mechanisms and governance structures.
- Strong analytical skills, including experience defining metrics, interpreting operational data, building scorecards and using data to drive decisions.
- Strong technical fluency, with the ability to quickly understand complex tools, workflows, systems and product constraints.
- Experience working with Product, Engineering, Operations, Analytics, Training, Safety, Compliance or similar technical and operational teams.
- Excellent written and verbal communication skills, including experience preparing executive-level updates, business reviews or decision documents.
- Ability to navigate ambiguity, impose structure and drive alignment without direct authority.
- Strong judgment, attention to detail and comfort operating in a fast-paced, high-stakes environment.
For San Francisco, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
About the role and team
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Program Leader, you will act as a strategic and organizational partner to senior leadership, driving the high-leverage initiatives that keep our global support engine running. You will build high-performing teams in ambiguous environments, making hard calls under pressure and carrying the weight of decisions that define how we support millions of users across the globe.
We are looking for a Program Lead, AV Remote Assistance Operations Enablement, to lead operational readiness, execution quality and performance management for the Remote Assistance program. This role will sit at the intersection of product operations, partner management and program execution and ensure that Uber's Remote Assistance program is operationally ready, technically enabled and consistently executing to Uber's standards.
This is a high-judgment role for someone who can navigate ambiguity, work cross-functionally, use data to drive decisions and communicate clearly with senior leaders.
- Lead Operationalization: Incorporate program and operational standards into clear implementation plans, workstreams, owners, timelines, dependencies and success criteria.
- Own Launch Execution: Create readiness checklists, launch trackers, risk registers, decision logs and stabilization plans.
- Build Operating Cadences: Establish weekly business reviews, launch readiness forums, issue triage cadences and other highly cross-functional meetings.
- Manage Performance Metrics: Use operational data to drive clear recommendations for leadership, internal teams and partner stakeholders.
- Own Change Management: Partner with Product, Engineering, Operations, Training, Analytics, Safety and external partners to ensure product and process changes are ready for operational deployment.
Basic Qualifications
- 5+ years of experience in operations, program management, product operations, consulting, strategy or analytics
- Bachelor's degree
Preferred Qualifications
- Experience with remote assistance, remote support, technical support, command center operations or real-time operational workflows.
- Experience managing complex operational programs involving cross-functional internal teams and external partners or vendors.
- Experience building operational readiness plans, launch frameworks, process documentation, performance management mechanisms and governance structures.
- Strong analytical skills, including experience defining metrics, interpreting operational data, building scorecards and using data to drive decisions.
- Strong technical fluency, with the ability to quickly understand complex tools, workflows, systems and product constraints.
- Experience working with Product, Engineering, Operations, Analytics, Training, Safety, Compliance or similar technical and operational teams.
- Excellent written and verbal communication skills, including experience preparing executive-level updates, business reviews or decision documents.
- Ability to navigate ambiguity, impose structure and drive alignment without direct authority.
- Strong judgment, attention to detail and comfort operating in a fast-paced, high-stakes environment.
For San Francisco, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
See all 213+ E-3 Visa Customer Enablement Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Enablement Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Enablement Manager
Translate your credentials for U.S. employers
Australian three-year bachelor's degrees are generally accepted as equivalent to U.S. four-year degrees for E-3 visa specialty occupation purposes. Prepare a credential summary that maps your degree field directly to the Customer Enablement Manager role's educational requirements before applying.
Target companies with existing LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data for employers who have filed LCAs for customer success or enablement roles. These companies already understand the E-3 process and won't need convincing that sponsorship is straightforward.
Frame your role as a specialty occupation clearly
Customer Enablement Manager roles can face scrutiny if the job posting says a degree is 'preferred' rather than 'required.' Ask hiring managers to confirm the role requires a specific bachelor's degree field before accepting an offer, since that language must appear on your LCA.
Get your offer letter before the LCA clock starts
Your employer can't file the LCA with DOL until you have a formal offer with a defined start date and work location. Nail down these details in writing early, since LCA certification typically takes seven business days and must precede your consulate appointment.
Use Migrate Mate's E-3 filing service for the paperwork
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This is where Australian candidates lose time, especially when employers are unfamiliar with the DOL filing steps that precede the consulate appointment.
Clarify remote work arrangements before your visa interview
If your Customer Enablement Manager role is fully remote or split across multiple U.S. locations, your employer may need to file multiple LCAs listing each worksite. Resolve this with your employer's HR team before your consulate appointment to avoid administrative delays.
E-3 Visa Customer Enablement Manager: Frequently Asked Questions
How do I find Customer Enablement Manager jobs with E-3 visa sponsorship?
Search Migrate Mate to find Customer Enablement Manager roles filtered specifically for E-3 visa sponsorship. Many employers open to sponsoring international candidates don't advertise that fact prominently, so searching a platform built around visa sponsorship signals gives you a more accurate picture of who will actually move forward with an E-3 application.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Enablement Manager role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a specific bachelor's degree or higher in a directly related field such as business, communications, education technology, or organizational development. The key test is whether the employer requires a degree in that field, not just any degree. Roles where any bachelor's degree is acceptable regardless of subject matter are harder to qualify under the specialty occupation standard.
How does the E-3 compare to the H-1B for Customer Enablement Manager roles?
The E-3 is available only to Australian citizens but has no lottery and no annual cap, so you can apply any time of year after receiving a job offer. The H-1B visa has an annual lottery with roughly a one-in-four selection rate for most applicants. For Australians, the E-3 is a far more predictable path to sponsorship for this role, with no registration window to wait for and no random selection risk.
What happens to my E-3 status if I change employers after joining a U.S. company?
Your E-3 status is tied to your specific employer and role, so changing jobs requires your new employer to file a fresh LCA and you'll need a new visa stamp for the new position. There's no portability provision equivalent to what exists for some other work visas. Plan to complete the full sponsorship process again, including a new consulate appointment if your current visa stamp has expired.