Education Jobs in Madison, WI

Position Summary

We are seeking an energetic, service-driven Manager of Education and Training to expand member learning, modernize course offerings, and drive our NextKey e-Campus platform to new heights. Acting as a high-energy Field Ambassador, you will take education directly to member brokerages, deliver engaging in-person and recorded sessions, and proactively communicate the value of association resources. The ideal candidate is a former real estate professional or administrator with deep, practical knowledge of our MLS systems, listing rules, and product offerings.

About Us

For over a century, The REALTORS® Association of South Central Wisconsin (RASCW) has served the local real estate community, empowering members and promoting homeownership. The South Central Wisconsin Multiple Listing Service (SCWMLS) provides access to the most comprehensive, accurate, and up-to-date database of properties for sale in South Central Wisconsin.

Core Responsibilities

MLS Member Support

• Become an expert in our MLS systems, including Paragon, and product support, providing essential technical and customer support to our members.
• Be the first line of contact for member inquiries, delivering timely and effective solutions via phone and email.
• Be cross-trained on the membership side to be able to provide backup support on the Membership pipeline.
• Serve as an in-house subject matter expert on our MLS systems (including Paragon), listing rules, and products to provide technical and operational support to our members.
• Partner with Marketing and Leadership to launch targeted retention initiatives for new brokers and agents.

NextKey Growth

• Drive the NextKey e-Campus platform to new heights by coordinating new education courses, cultivating revenue-generating education partners, and expanding platform reach.
• Create, record, and maintain high-quality video modules, reference guides, and support materials for on-demand learning.

Field Outreach & Training Delivery

• Serve as an energetic "Field Ambassador," visiting member brokerages to conduct on-site training sessions and drive tool adoption.
• Write, coordinate, and deliver high-energy educational content to turn passive members into confident power users of association resources. Collaborate with our Marketing team to make the creatives.

Qualifications

• Experience: Background as a real estate brokerage administrator, former licensed broker, or 5+ years in real estate, MLS, or association education.
• Technical Mastery: Hands-on knowledge of MLS systems (Paragon), listing rules, and virtual/recorded training tools. Experience using the Streak ticketing system is a plus.
• Skills: Strong presentation skills with experience delivering both live interactive training and polished recorded video content.
• Mindset: Proactive communicator and relationship-builder who thrives on direct field outreach and continuous program improvement.
• Ability to multitask and be able to manage multiple projects and systems at once.

Benefits & Work Environment

• Schedule: Full-time, in-person in Madison, WI with local mileage reimbursement for brokerage visits; occasional evening events required.
• Benefits: 401(k) with matching, comprehensive Health/Dental/Vision/Life insurance, HSA options, PTO, and professional development opportunities.

Pay: $65,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Work Location: In person