Family Support Coordinator Jobs
Family Support Coordinator jobs are open across nonprofits, healthcare systems, school districts, and government agencies, from entry-level case aide roles to senior coordinator and program manager positions, with specializations in early childhood, housing stability, and crisis intervention. Find a role that fits below and apply directly.
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Administrative and Central Office
Projects and Engagement Coordinator, Division of Family Partnership and Community Support - 27320
Community Coordinator
N/A
Division of Family Partnership and Community Support
- Coordinate selected high priority projects and special initiatives on behalf of the Chief Organizational Impact Officer from planning through execution and follow up.
- Coordinate the Chief’s executive workflow to ensure that high priority meetings, engagements, requests, projects, and deliverables are strategically organized and appropriately prioritized.
- Coordinate a complex schedule of internal and external meetings and engagements, ensuring alignment with major priorities, deadlines, decisions, and deliverables.
- Prepare agendas, briefing documents, background materials, talking points, presentations, project updates, and other materials to support the Chief’s participation in meetings, engagements, and executive decision making.
- Anticipate information and preparation needs for upcoming meetings, events, presentations, stakeholder engagements, and priority initiatives and coordinate with appropriate teams to secure required materials.
- Monitor progress on projects and initiatives involving multiple teams and identify emerging risks, delays, dependencies, or decisions requiring escalation.
- Track decisions, commitments, action items, and follow up resulting from meetings and projects, and coordinate with responsible teams to support timely completion.
- Coordinate across divisional offices and other NYCPS teams to obtain information, reports, materials, and deliverables necessary to advance executive priorities.
- Conduct research and synthesize information to support special projects, executive planning, stakeholder engagements, and decision making.
- Maintain systems to monitor correspondence, requests, deadlines, commitments, and matters requiring the Chief’s review, input, or action.
- Support the Chief in identifying opportunities to improve coordination, clarity, and execution across projects involving multiple offices or stakeholders.
- Develop and maintain productive working relationships with families, community based organizations, advocacy organizations, schools, district teams, City agencies, and other stakeholders connected to the Chief’s portfolio.
- Serve as a liaison between the Office of the Chief Organizational Impact Officer and internal and external stakeholders, ensuring that inquiries, requests, and emerging issues are appropriately routed and addressed.
- Coordinate community meetings, stakeholder roundtables, listening sessions, partner convenings, and other opportunities for the Chief and divisional leaders to engage directly with families and community partners.
- Support planning and execution of stakeholder engagements, including participant coordination, preparation of materials, logistics, documentation, and follow up.
- Gather and synthesize stakeholder feedback to identify recurring themes, emerging community needs, implementation concerns, and opportunities for improved coordination.
- Share relevant stakeholder insights with the Chief and appropriate divisional teams to support planning, decision making, and implementation.
- Coordinate with divisional offices to support timely follow up on issues and commitments arising from community and stakeholder engagements.
- Maintain information regarding key community relationships, engagements, and partnership activities relevant to the Chief’s portfolio.
- Support communication and collaboration among NYCPS offices and community partners working to advance family partnership, access, student rights, and other divisional priorities.
- Build effective working relationships across divisional offices and support coordination when Chief level priorities require participation from multiple teams.
- Facilitate communication among teams to clarify requests, responsibilities, timelines, and expected deliverables.
- Identify coordination gaps or unresolved issues that may affect priority projects and elevate them for appropriate resolution.
- Support cross functional working groups and other short-term structures established to address priority issues or emerging needs.
- Maintain visibility into key activities across the Chief’s portfolio and help identify potential conflicts, dependencies, or opportunities for stronger alignment.
- Follow up with internal teams on selected initiatives, reports, and deliverables requested by the Chief or senior leadership.
- Support continuity of work by maintaining clear records of key decisions, stakeholder commitments, project status, and next steps.
- Coordinate high profile meetings, events, community engagements, presentations, and special initiatives involving the Chief.
- Support preparation for engagements with senior NYCPS leaders, City agencies, community partners, families, and other external stakeholders.
- Attend selected meetings and engagements on behalf of or with the Chief, as appropriate, and ensure that relevant information, commitments, and follow up are documented and communicated.
- Assist with emerging or time sensitive projects requiring rapid coordination across stakeholders.
- Perform other related executive projects and engagement responsibilities as assigned.
- A baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one (1) year of experience as described in “1” above.
- Experience supporting senior or executive leadership in a large, complex organization.
- Strong project management and organizational skills, including demonstrated ability to manage multiple projects, deadlines, stakeholders, and competing priorities simultaneously.
- Experience coordinating complex projects or initiatives involving multiple internal and external stakeholders.
- Strong judgment and demonstrated ability to identify priorities, anticipate needs, solve problems, and determine when issues require escalation.
- Excellent written and spoken communication skills, including the ability to prepare clear executive briefings, presentations, correspondence, meeting materials, and project updates.
- Demonstrated ability to synthesize complex information and identify key themes, decisions, risks, and required actions.
- Excellent interpersonal skills and ability to establish collaborative, trusting relationships with senior leaders, colleagues, families, community organizations, government partners, and other stakeholders.
- Experience facilitating community engagement, stakeholder meetings, events, convenings, listening sessions, or similar activities.
- Ability to work independently and exercise initiative in a fast paced environment with tight and changing deadlines.
- Strong attention to detail and commitment to high quality execution.
- Demonstrated discretion and integrity in handling sensitive information.
- Knowledge of NYCPS, public education, government, or other large public sector organizations preferred.
- Ability to work effectively with diverse communities and stakeholders.
- Proficiency with Microsoft Office 365 applications and other tools used for project coordination, presentations, scheduling, and information management.
DOE Non- Discrimination Policy
The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.
REQUESTING AN ACCOMMODATION - APPLICANTS
Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing ODA@schools.nyc.gov. The determination of the accommodation request will be communicated to the applicant in writing.
https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025-accommodations.pdf
Family Support Coordinator Jobs by Experience Level
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Who's Hiring



What Employers Look For
The qualifications that appear most often in family support coordinator jobs.
- Bachelor's degree in social work, psychology, human services, or a closely related field
- Experience conducting home visits and developing individualized family service plans
- Proficiency with case management software for documentation and reporting
- Knowledge of community resources including housing, food assistance, and mental health services
- Valid driver's license and reliable vehicle for travel to client homes and partner agencies
- Certification or training in trauma-informed care, motivational interviewing, or family systems approaches
Tips for Your Family Support Coordinator Job Search
Tailor your resume to case documentation
Hiring managers for family support roles scan for experience with case notes, service plans, and progress reports. Name the specific documentation systems you've used, whether paper-based or electronic, and describe the populations you served rather than listing duties generically.
Highlight your crisis response training
Many postings require demonstrated ability to de-escalate and connect families to emergency resources. Call out certifications like Mental Health First Aid, SafeCare, or Trauma-Informed Care explicitly in your resume's skills section so they clear applicant tracking filters.
Apply early to roles that fit
Migrate Mate lists family support coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by funding source
Roles funded through Title IV-E, Head Start, or TANF often have distinct caseload expectations and compliance requirements. Matching your experience to those funding streams in your cover letter signals you won't need onboarding time to learn the regulatory landscape.
Prepare concrete family outcomes for interviews
Interviewers in this field ask behavioral questions about navigating resistant families, coordinating across child welfare and housing agencies, and managing high caseloads. Prepare two or three specific examples where your intervention produced a measurable change in family stability or service engagement.
Negotiate for mileage reimbursement and caseload caps
Community-based family support roles often require home visits across a wide service area. Before accepting an offer, clarify the reimbursement rate per mile, whether a fleet vehicle is available, and what the typical caseload looks like so you can assess the actual workload.
Family Support Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most family support coordinators?
The companies hiring the most family support coordinators right now include March of Dimes, Racker, and Care Plus NJ, with the largest share of openings in New York, Vermont, and New Jersey, based on current listings on Migrate Mate as of November 2026. Nonprofit family service agencies and federally funded home visiting programs account for a large portion of active postings.
How many family support coordinator jobs are remote?
About 0% of family support coordinator openings are fully remote or hybrid as of November 2026, though the role is predominantly field-based given the home visit component. Administrative and care coordination sub-roles within managed care organizations tend to offer the most remote flexibility compared to direct home visiting positions.
How do you become a family support coordinator?
Most family support coordinator roles require a bachelor's degree in social work, human services, or psychology, though some entry-level positions accept equivalent field experience. Getting certified in a recognized model such as Nurse-Family Partnership, Parents as Teachers, or Healthy Families America strengthens your candidacy considerably. Volunteering with a crisis line, food pantry, or early childhood program builds the direct service hours most employers look for before your first paid role.
Can you get a family support coordinator job with little experience?
Yes, many agencies hire candidates with limited paid experience if you can demonstrate relevant volunteer work, a practicum, or a field placement with a vulnerable population. Entry-level postings at Head Start programs, community action agencies, and child welfare nonprofits are designed for new graduates and often provide structured mentorship and training in evidence-based family support models during the first months on the job.
What does the family support coordinator interview process look like?
Most hiring processes include an initial phone screen with HR, followed by a panel interview with a supervisor and one or two frontline staff members. Expect competency-based questions about handling a family in crisis, maintaining professional boundaries, and coordinating services across multiple agencies. Some employers add a written scenario exercise or ask you to review a sample case file and explain how you would develop a service plan.
Where can I find and apply to family support coordinator jobs?
You can find and apply to family support coordinator jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience and location, then apply directly to each listing from the page.
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