Field Claims Representative Jobs
Field Claims Representative jobs are open across insurance, property and casualty, workers' compensation, and auto claims industries, at every level from entry-level adjuster to senior field examiner, with specializations in bodily injury, property damage, and liability investigations. See the openings below and apply to the ones that match your experience.
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We are Farmers – where ambition meets opportunity.
At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!
Workplace: Remote ( #LI-Remote ) - This is a field role requiring travel to and from policy holder homes.
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
If you are looking for the following in your next career ...
- Paid training through the award-winning and industry-leading University of Farmers.
- Flexibility and independence to work outside the confines of a desk job.
- Total Rewards Benefits Package: 401K and a competitive starting salary.
- Rapid growth potential and management opportunities for success-oriented people through education,mentorship programs, and inspirational leadership at a company you can be proud of.
… then Farmers Insurance is the place for you!
A Day in the Life of a Field Property Adjuster:
- Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess propertydamage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
- Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
- Evaluate and report on potential subrogation opportunities.
- Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
- Perform duties independently, with work directly impacting management outcomes.
- Acts as a company representative in public interactions, maintaining a professional demeanor consistentwith management standards.
- Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses,contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and otherrelevant parties.
- Use strong customer service skills to negotiate with policyholders to settle the claim.
- Performs additional duties as assigned.
- Promotes safety at all times and complies with safety/ergonomicstandards as outlined in relevant company published manuals.
Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.
- Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year.
If You Have the Following:
- High School diploma or equivalent required.
- Excellent Customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred.
- Excellent communication skills – both oral and written.
- Computer Literate: MS Word, Excel, Outlook.
- Proficiency with smartphones and applications.
- Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
- Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
- Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
... then this could be a great career opportunity for you!
Candidates Must be Willing & Able to:
- Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day,
- Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
- Achieve a minimum passing score on all claims training exams.
Physical Actions & Environment:
- Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing
- Speaking (English), Reading (English), Writing (English), & Key Entering
Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job Location(s): US - NC - Greensboro
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com
Field Claims Representative Jobs by Experience Level
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Find JobsField Claims Representative Job Market
Who's Hiring
- Farmers Insurance23

- USAA21

- Auto-Owners Insurance15

- Liberty Mutual Insurance15

- The Cincinnati Insurance Companies12

Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in field claims representative jobs.
- Active property and casualty adjuster license in the state of hire
- 2 or more years of field claims investigation or adjusting experience
- Proficiency with claims management and damage estimating software
- Valid driver's license and reliable personal vehicle for field inspections
- Strong written communication skills for detailed coverage and liability reports
- Associate or bachelor's degree in business, insurance, or a related field
Tips for Your Field Claims Representative Job Search
Tailor your resume to claim types
Hiring managers scan for the specific claim lines you've handled. Separate your experience by category, such as auto, property, or workers' compensation, so a recruiter can immediately confirm you've worked the lines they need covered.
List your adjuster licenses by state
Many field claims representative postings require a non-resident adjuster license for specific states. List every active license on your resume with its state and expiration date so employers don't disqualify you over a detail you actually have covered.
Apply early to roles that fit
Migrate Mate lists field claims representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight field investigation tools you use
Employers expect you to arrive familiar with estimating and documentation software. Call out the specific platforms you've used for damage estimates, photo documentation, or claims management, because generic phrases like 'claims software' won't stand out in applicant screening.
Prepare scenario answers for coverage disputes
Interviewers frequently ask how you've handled a claimant who disagreed with your coverage determination. Prepare two or three specific examples where you explained a denial or partial payment clearly, resolved the conflict, and closed the file without escalation.
Negotiate territory and vehicle reimbursement upfront
Field roles come with driving demands that vary widely by territory size. Before accepting an offer, confirm the geographic boundaries you'll cover, the mileage reimbursement rate, and whether a company vehicle is provided, since these affect total compensation significantly.
Field Claims Representative Jobs: Frequently Asked Questions
Which companies are hiring the most field claims representatives?
The companies hiring the most field claims representatives right now include Farmers Insurance, USAA, and Auto-Owners Insurance, with the largest share of openings in Ohio, Michigan, and Texas, based on current listings on Migrate Mate as of November 2026. Regional carriers and third-party administrators also post frequently, so checking regularly keeps you ahead of new openings.
How many field claims representative jobs are remote?
About 90% of field claims representative openings are fully remote or hybrid as of November 2026, though the nature of field work means most roles require regular in-person site visits. Desk-side duties like report writing, coverage analysis, and virtual claimant interviews are the functions most commonly handled remotely within otherwise field-based positions.
How do you become a field claims representative?
Start by earning a property and casualty adjuster license in your state, which typically requires completing a pre-licensing course and passing a state exam. Build foundational experience through an inside claims or desk adjuster role, then pursue field assignments as you develop investigation and damage estimation skills. Certifications from organizations like the Insurance Institute of America strengthen your candidacy for senior field roles.
Can I get hired as a field claims representative with little experience?
Yes, some carriers hire entry-level candidates into structured trainee programs that pair you with a senior adjuster before you work files independently. Demonstrating a valid adjuster license, a clean driving record, and familiarity with estimating software from coursework or self-study makes you competitive even without direct claims experience. Customer-facing roles in insurance, construction, or auto repair also translate well to hiring managers evaluating entry-level applicants.
What does the field claims representative interview process look like?
Most employers start with a phone screen focused on your license status, claims background, and territory availability. A video or in-person interview follows, where you can expect scenario questions about coverage interpretation, negotiating settlements, and managing difficult claimants. Some carriers include a written exercise where you review a mock file and summarize coverage findings, then conclude with a final interview involving a regional claims manager.
Where can I find and apply to field claims representative jobs?
You can find and apply to field claims representative jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your license state, claim specialization, and experience level, then apply directly to each listing that fits.
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