Field Manager Jobs in Indianapolis, IN

COMPANY OVERVIEW

Ultimate Home Services, LLC is a Full-Service Flooring Installation Company that was established in 2008. Through partnership, teamwork, and providing exceptional customer service while delivering seamless installations experiences to the Lowe’s customer, Lowe’s and Ultimate Home Services has grown a relationship to where Ultimate Home Services offers installation services to over 200+Lowe’s stores spanning over 12 states.

JOB OVERVIEW

Field service manager ensures that employees effectively work together to ensure all installation jobs are completed on budget and within scope. The field service manager must possess strong organizational skills, communication skills, and strong leadership in order to assist the company with its strategic goals.

KEY RESPONSIBILITIES AND DUTIES

Core responsibilities for the position include but are not limited to:

• Work directly with customers to solve end-user issues and answer questions regarding their installation project.

• Oversee all aspects of the install process including establishing timelines and determining resources.

• Direct staff and provide feedback to solve problems as they arise.

• Demonstrate strong communication skills as you set clear expectations with customers

• Ability to multitask while seeing daily deadlines are met every day.

• Must have strong organizational skills and the ability to effectively sort and track large amounts of information.

• Communicate and update UHS staff on issues that may arise.

• Create and maintain strong business relationships with business partners and sales teams.

• Ability to deescalate issues by finding a solution calmly and efficiently.

• Demonstrate a positive, upbeat manner even while facing complex problems or difficult situations.

• Ability to review and understand documents that are handled on a daily basis correctly.

• Understanding of common flooring installation standards including analyzing diagrams and flooring product knowledge

• The ability to handle other duties as assigned.

MINIMUM QUALIFICATIONS

• High School Diploma or GED equivalent

• Must be 18 years or older

• Valid Driver’s License

• Must pass background check

• 2+ years work experience

• Occasional carrying up to 50 pounds

• Excellent problem-solving skills

• Proficiency in MS Office and ability to learn other software programs

• Able to work with all levels of staff

• Impeccable written and verbal communication skills

• Experience in flooring or general construction is a plus

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: On the road