Field Service Technician Jobs in Nashville, TN
Field Service Technician jobs in Nashville are concentrated in Antioch, Brentwood, and the Midtown medical corridor, with strong demand across healthcare equipment, industrial automation, and commercial HVAC. Employers hiring right now include Rivian, NCR, and Canon. Find a role that fits below and apply directly.
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ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
Field Service Technicians are responsible for preventive maintenance, diagnostics, repair, and service of Caterpillar diesel powered construction equipment. This is a skilled field service mechanic position working largely independently and out of a company-provided field service truck, performing at a variety of customer locations and service shops. A Field Service Technician reports to a Branch Manager, and serves customers typically located throughout the region.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
- Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment.
- Provide advanced troubleshooting and high-quality repair service on construction equipment, engines, and power trains to respond to customer needs in a positive, safe, and timely manner, and ensuring maximum value.
- Field Service Technicians have safety, customer satisfaction, and business responsibilities. They identify, troubleshoot, diagnose, and provide quality repairs of Caterpillar equipment and related engine mechanical systems. They are technical experts and primary support contact, responsible for communicating with customers to provide exceptional customer experience.
- Able to travel in an assigned region, and work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required (averaging up to 25%).
- Possess and maintain a current, valid state driver’s license with a current DOT medical card as required for operating service trucks and for towing.
- Must have a basic set of industrial tools, including but not limited to industrial hand tools, air tools, torque wrenches, and multimeters.
- Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
- May work in an environment where hazards are present.
- Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
- Other duties as assigned.
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION & EXPERIENCE
- Field Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred. High school diploma required.
- Five (5) or more years’ experience with equipment diagnostics and advanced troubleshooting on construction equipment. Candidates with limited equipment experience, but with strong engine experience will be considered.
KNOWLEDGE, TECHNICAL SKILL, & ABILITIES
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
- Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
- Excellent communication skills.
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
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Who's Hiring



Top Industries Hiring
- Energy
Field Service Technician Jobs in Nashville: Frequently Asked Questions
How do I get a field service technician job in Nashville?
The strongest hiring activity in Nashville is in healthcare technology, building systems, and manufacturing equipment servicing, with employers clustered in Antioch, Brentwood, and around the Midtown medical corridor. Candidates who hold hands-on certifications relevant to their specialty and can demonstrate prior route or territory experience stand out. Familiarity with the Nashville metro's suburban industrial parks, where many service contracts concentrate, gives applicants a practical edge over out-of-market candidates.
Which companies hire field service technicians in Nashville?
Companies currently hiring field service technicians in Nashville include Rivian, NCR, and Canon, per current listings on Migrate Mate as of September 2026. Nashville's employer mix skews toward healthcare device manufacturers, commercial building services firms, and regional industrial equipment distributors with large installed bases across the metro.
Are there remote field service technician jobs in Nashville?
Yes, but only in limited cases, since field service technician work is inherently hands-on and requires on-site equipment access. About 15% of field service technician openings tied to Nashville are remote or hybrid as of September 2026, and those are typically roles with a technical support or dispatch coordination component rather than direct equipment servicing.
How can I get a field service technician job in Nashville with little or no experience?
The most realistic entry path in Nashville is through biomedical equipment or commercial HVAC companies that run structured apprentice or junior technician programs. Nashville's large hospital networks and commercial property management firms regularly hire entry-level candidates who hold a relevant associate degree or trade certificate and are willing to shadow senior technicians. Starting as a field service coordinator or bench repair technician at a local distributor is another door that leads directly into route-based technician roles.
Which industries hire the most field service technicians in Nashville?
The sectors hiring the most field service technicians in Nashville are Energy, based on current listings on Migrate Mate as of September 2026. Nashville's concentration of hospital systems, commercial real estate, and regional manufacturing operations creates sustained demand for technicians who can maintain and repair the equipment those industries depend on daily.
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