Field Service Technician Jobs in Austin, TX
Field Service Technician jobs in Austin, Texas are in strong demand, concentrated in the Domain, North Austin industrial corridors, and the Round Rock and Cedar Park suburbs, where semiconductor, medical device, and commercial equipment employers operate at scale. Employers hiring right now include POWERX, Sika, and Canon. Find a role that fits below and apply directly.
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Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of what is possible.
Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all employees to develop new skills and grow their careers.
Interested? Apply now and find out how you can be a contributing factor in our customers' success!
Summary/Objective
The Field Service Technician I is a customer-facing technical professional responsible for installing, troubleshooting, repairing, and performing preventative maintenance on Zünd digital cutting systems at customer sites across North America, with occasional international travel. This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to delivering excellent customer service.
What you would do:
- Perform installation, troubleshooting, repair, and preventative maintenance of Zünd equipment at customer locations with minimal supervision
- Provide timely, accurate telephone and remote technical support
- Prepare and complete all service reports, warranty documentation, expense reports, and related administrative tasks accurately and in a timely manner
- Accurately document service activity and machine data in Salesforce CRM
- Follow up on open service issues to ensure full resolution and proper documentation
- Escalate complex technical issues quickly and effectively to internal support resources
- Inspect returned parts, evaluate warranty claims, and process associated documentation
- Learn and become proficient in Zünd software and digital cutting system operations
- Train customers on proper use of equipment and software, both on-site and remotely
- Support trade shows, open houses, and in-house demonstrations, including occasional weekend travel
What we require from you:
- Technical school education and/or one year of field service experience in a related industry is preferred but not required
- Strong mechanical, electrical, and pneumatic troubleshooting abilities
- Critical thinking and real-time problem-solving abilities with willingness to learn and apply new skills on the job.
- Self-motivated, reliable, honest, and capable of working independently under guidance
- Good organizational skills and attention to detail
- Willingness and ability to work flexible hours, including overnight travel up to 80%
- Strong written and verbal communication skills
- Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus
- Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment.
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).
Zund America, Inc. is an EEO employer.
Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of what is possible.
Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all employees to develop new skills and grow their careers.
Interested? Apply now and find out how you can be a contributing factor in our customers' success!
Summary/Objective
The Field Service Technician I is a customer-facing technical professional responsible for installing, troubleshooting, repairing, and performing preventative maintenance on Zünd digital cutting systems at customer sites across North America, with occasional international travel. This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to delivering excellent customer service.
What you would do:
- Perform installation, troubleshooting, repair, and preventative maintenance of Zünd equipment at customer locations with minimal supervision
- Provide timely, accurate telephone and remote technical support
- Prepare and complete all service reports, warranty documentation, expense reports, and related administrative tasks accurately and in a timely manner
- Accurately document service activity and machine data in Salesforce CRM
- Follow up on open service issues to ensure full resolution and proper documentation
- Escalate complex technical issues quickly and effectively to internal support resources
- Inspect returned parts, evaluate warranty claims, and process associated documentation
- Learn and become proficient in Zünd software and digital cutting system operations
- Train customers on proper use of equipment and software, both on-site and remotely
- Support trade shows, open houses, and in-house demonstrations, including occasional weekend travel
What we require from you:
- Technical school education and/or one year of field service experience in a related industry is preferred but not required
- Strong mechanical, electrical, and pneumatic troubleshooting abilities
- Critical thinking and real-time problem-solving abilities with willingness to learn and apply new skills on the job.
- Self-motivated, reliable, honest, and capable of working independently under guidance
- Good organizational skills and attention to detail
- Willingness and ability to work flexible hours, including overnight travel up to 80%
- Strong written and verbal communication skills
- Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus
- Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment.
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).
Zund America, Inc. is an EEO employer.
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Find Field Service Technician JobsField Service Technician Job Market in Austin
Who's Hiring
- POWERX49
- Sika12
- Canon12
- Quench12
- Sagent12
Top Industries Hiring
- Manufacturing25
- Chemicals & Materials12
- Electronics & Hardware12
- Construction & Real Estate12
- Transportation & Logistics12
Field Service Technician Jobs in Austin: Frequently Asked Questions
How do I get a field service technician job in Austin?
Focus your search on Austin's semiconductor and advanced manufacturing corridor in North Austin and Round Rock, along with the medical device and healthcare equipment companies clustered near the Domain and the Mueller district. Hands-on experience with industrial controls, medical equipment, or networking hardware gives you a strong edge here. Candidates who can demonstrate preventive maintenance skills and hold a valid driver's license move through hiring faster in this market.
Which companies hire field service technicians in Austin?
Austin field service technician roles are posted by POWERX, Sika, and Canon and others right now, based on current listings on Migrate Mate as of August 2026. Austin's employer mix skews toward semiconductor equipment makers, commercial HVAC and building systems providers, and healthcare technology companies with large installed bases across the metro.
Are there remote field service technician jobs in Austin?
Yes, but only for a small subset of the role, since most field service technician work is hands-on and tied to a physical site. About 11% of field service technician openings tied to Austin are remote or hybrid as of August 2026, which typically covers remote diagnostics, technical support coordination, or documentation tasks. Austin's tech-forward employers are most likely to offer that hybrid structure for the desk-based portions of the job.
How can I get a field service technician job in Austin with little or no experience?
The most realistic entry path in Austin is through biomedical equipment or commercial HVAC companies, which regularly hire at the associate or apprentice level and provide on-the-job training. Austin Community College's electronics and biomedical technology programs are recognized by local employers as solid preparation. Applying for field service coordinator or bench repair roles first is a common lateral move that builds the documentation and troubleshooting experience hiring managers look for before promoting into field roles.
Which industries hire the most field service technicians in Austin?
Austin field service technician roles concentrate in Manufacturing, Chemicals & Materials, and Electronics & Hardware, based on current listings on Migrate Mate as of August 2026. Austin's rapid growth in semiconductor fabrication, life sciences, and commercial real estate has driven sustained demand for technicians who can install, maintain, and repair specialized equipment across those expanding facilities.
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