Field Service Technician Jobs in Milwaukee, WI
Field Service Technician jobs in Milwaukee are concentrated in the Menomonee Valley industrial corridor, the Harbor District, and the Oak Creek manufacturing belt, driven by demand in industrial automation, medical equipment, and utilities. Employers hiring now include Trane Technologies, Ricoh, and VC999. Find a role that fits below and apply directly.
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Showing 5 of 105+ Field Service Technician jobs
Requisition ID: 952415
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements.
Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The Service Technician – Optical Instruments will be an expert in this field. Their primary objective is to provide technical support to customers through direct service. This role will support customers in all the steps of using the purchased solutions and are responsible for ensuring their satisfaction in this assistance regarding one or two categories of equipment (Finishing, Optometry-Classical, Optometry-Technology, Measuring, Networking). The Service Technician will assist during installation, usage and for maintenance, updating, troubleshooting and repair.
MAJOR DUTIES AND RESPONSIBILITIES
- Repair, calibrate and install equipment at the client’s business site (occasionally from the office)
- Provide telephone technical support to clients, technicians and sales representatives in order to identify problems and provide adequate solutions
- Train clients on how to use the equipment
- Rebuild used equipment for resale
- Identify and manage the level of spare parts required to repair the equipment
- Verify and label standard exchange spare parts to be returned to the head office
- Manage and plan workshop and field service calls according to priorities with the cooperation of the sales representative
- Register all cases as work order cases and report travel schedule
- Update the database after each service call and produce a weekly report of repairs and trips made
- Prepare equipment for demonstrations at clients’ business sites and optical shows
- Visit existing clients for periodic follow-ups
- Participate to optical trade shows occasionally
BASIC QUALIFICATIONS
- College degree in electromechanical or electronics (optical knowledge is an asset)
- Minimum of 2 years of experience in technical services
- Network and IT knowledge
- Good communication skills, both oral and written
- Valid driving license in the province of employment/location
- Able to lift up to 35 kg (75 pounds)
- Flexibility for working hours on the road
- Frequent travelling required with some overnight stays
PREFERRED QUALIFICATIONS
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Requisition ID: 952415
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements.
Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The Service Technician – Optical Instruments will be an expert in this field. Their primary objective is to provide technical support to customers through direct service. This role will support customers in all the steps of using the purchased solutions and are responsible for ensuring their satisfaction in this assistance regarding one or two categories of equipment (Finishing, Optometry-Classical, Optometry-Technology, Measuring, Networking). The Service Technician will assist during installation, usage and for maintenance, updating, troubleshooting and repair.
MAJOR DUTIES AND RESPONSIBILITIES
- Repair, calibrate and install equipment at the client’s business site (occasionally from the office)
- Provide telephone technical support to clients, technicians and sales representatives in order to identify problems and provide adequate solutions
- Train clients on how to use the equipment
- Rebuild used equipment for resale
- Identify and manage the level of spare parts required to repair the equipment
- Verify and label standard exchange spare parts to be returned to the head office
- Manage and plan workshop and field service calls according to priorities with the cooperation of the sales representative
- Register all cases as work order cases and report travel schedule
- Update the database after each service call and produce a weekly report of repairs and trips made
- Prepare equipment for demonstrations at clients’ business sites and optical shows
- Visit existing clients for periodic follow-ups
- Participate to optical trade shows occasionally
BASIC QUALIFICATIONS
- College degree in electromechanical or electronics (optical knowledge is an asset)
- Minimum of 2 years of experience in technical services
- Network and IT knowledge
- Good communication skills, both oral and written
- Valid driving license in the province of employment/location
- Able to lift up to 35 kg (75 pounds)
- Flexibility for working hours on the road
- Frequent travelling required with some overnight stays
PREFERRED QUALIFICATIONS
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
See All 105+ Field Service Technician Jobs in Milwaukee
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Find Field Service Technician JobsField Service Technician Job Market in Milwaukee
Who's Hiring
- Trane Technologies11
- Ricoh6
- VC9996
- Komatsu6
- WillScot6
Field Service Technician Jobs in Milwaukee: Frequently Asked Questions
How do I get a field service technician job in Milwaukee?
Target Milwaukee's manufacturing and industrial automation employers in the Menomonee Valley and Harbor District, where demand for hands-on technicians is consistently strong. Medical device companies near the Milwaukee Regional Medical Center campus and utility contractors serving the broader metro also hire steadily. Candidates who hold certifications like HVAC, PLC programming, or biomedical equipment repair stand out, as do those with a commercial driver's license for field travel.
Which companies hire field service technicians in Milwaukee?
Employers hiring field service technicians in Milwaukee right now include Trane Technologies, Ricoh, and VC999, based on current listings on Migrate Mate as of November 2026. Milwaukee's mix of heavy manufacturing OEMs, medical equipment suppliers, and regional utilities creates a broad employer base for technicians at every specialization level.
Are there remote field service technician jobs in Milwaukee?
Yes, but only for a subset of the role, since field service work is hands-on by nature and most positions require on-site equipment service. About 0% of field service technician openings tied to Milwaukee are remote or hybrid as of November 2026, typically covering technical support dispatch, remote diagnostics, or documentation-heavy coordination roles rather than direct equipment repair.
How can I get a field service technician job in Milwaukee with little or no experience?
The most realistic entry path in Milwaukee is through apprenticeship programs tied to the Milwaukee Area Technical College, which feeds directly into manufacturing and automation employers in the Menomonee Valley. Applying for junior technician or field support associate roles at industrial equipment distributors and HVAC contractors is another common route. Employers in the utilities and facilities maintenance sector around the metro regularly hire candidates willing to train on proprietary systems.
Related Jobs in Wisconsin
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