Customer Success Operations Jobs in Wisconsin
Customer Success Operations jobs in Wisconsin are concentrated in Milwaukee, Madison, and Green Bay, where technology firms, healthcare systems, and manufacturing companies drive consistent demand for professionals who can align customer experience strategy with operational processes. Employers like Northwestern Mutual, Epic Systems, and Kohler have established customer success and operations functions that range from analyst-level contributors to senior operations managers. The most sought-after specialties include CRM administration, renewal and retention operations, and customer lifecycle process design. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 13+ Customer Success Operations jobs
As a Senior Customer Success Associate, you will leverage specialized skills to address non-standard operational and administrative challenges while building strong customer relationships and ensuring customers maximize the value of our products and services. This role serves as a key resource for high-priority customers, providing specialized support, strategic guidance, and proactive engagement.
Key Responsibilities:
- Manage complex onboarding processes for large or high-profile customers.
- Address non-standard customer inquiries and troubleshoot specialized issues.
- Analyze renewal and upselling opportunities.
- Evaluate customer performance data and provide actionable insights.
- Deliver specialized training sessions tailored to customer needs.
- Ensure implementation schedules align with customer and company goals.
- Serve as the primary point of contact for high-priority customers.
- Develop recommendations based on customer feedback to improve products and services.
- Partner with Sales and Product teams to enhance the customer experience.
- Build and maintain strong client relationships through proactive engagement.
Skills & Qualifications:
- Advanced verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Deep technical knowledge of company products and services.
- Advanced CRM management experience.
- Strong customer advocacy and relationship-building skills.
- Ability to collaborate effectively across departments.
- Experience delivering customer training and education.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.
Compensation:
$40,000.00 - $67,550.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
As a Senior Customer Success Associate, you will leverage specialized skills to address non-standard operational and administrative challenges while building strong customer relationships and ensuring customers maximize the value of our products and services. This role serves as a key resource for high-priority customers, providing specialized support, strategic guidance, and proactive engagement.
Key Responsibilities:
- Manage complex onboarding processes for large or high-profile customers.
- Address non-standard customer inquiries and troubleshoot specialized issues.
- Analyze renewal and upselling opportunities.
- Evaluate customer performance data and provide actionable insights.
- Deliver specialized training sessions tailored to customer needs.
- Ensure implementation schedules align with customer and company goals.
- Serve as the primary point of contact for high-priority customers.
- Develop recommendations based on customer feedback to improve products and services.
- Partner with Sales and Product teams to enhance the customer experience.
- Build and maintain strong client relationships through proactive engagement.
Skills & Qualifications:
- Advanced verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Deep technical knowledge of company products and services.
- Advanced CRM management experience.
- Strong customer advocacy and relationship-building skills.
- Ability to collaborate effectively across departments.
- Experience delivering customer training and education.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.
Compensation:
$40,000.00 - $67,550.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
See All 13 Customer Success Operations Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsCustomer Success Operations Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Customer Success Operations Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
What Wisconsin Employers Look For
The qualifications that appear most often in customer success operations jobs across Wisconsin.
- Bachelor's degree in business, operations, or a related field required
- Proficiency with CRM platforms such as Salesforce or HubSpot strongly preferred
- Two or more years of experience in customer success, operations, or account management
- Demonstrated ability to build and optimize customer-facing workflows and processes
- Strong analytical skills with experience using dashboards and reporting tools
- Excellent cross-functional communication skills and experience working with sales or support teams
Customer Success Operations Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer success operations in Wisconsin?
Most customer success operations roles in Wisconsin require a bachelor's degree in business administration, operations management, marketing, or a related field, though no state-issued license applies to this profession. Wisconsin employers typically look for candidates who have worked in customer-facing or operational roles and have hands-on experience with CRM tools and data reporting. Certifications such as Salesforce Administrator or Gainsight credentials strengthen applications and are recognized by major Wisconsin employers across technology, healthcare, and manufacturing sectors.
Which companies hire customer success operationss in Wisconsin?
Companies currently hiring customer success operationss in Wisconsin include Wolters Kluwer, PESI, and Esker, per current listings on Migrate Mate as of November 2026. Wisconsin's mix of financial services headquarters, enterprise software firms, and large manufacturing companies creates ongoing demand for customer success operations talent at multiple seniority levels.
Which Wisconsin cities have the most customer success operations jobs?
Milwaukee, Madison, and Monona have the most customer success operations openings in Wisconsin. Milwaukee leads because of its concentration of financial services, insurance, and healthcare employers, while Madison's technology sector anchored by Epic Systems and a growing startup ecosystem drives strong demand, and Green Bay's manufacturing and retail base supports operations roles tied to large regional customer bases.
Are there remote customer success operations jobs in Wisconsin?
Yes, and more than most fields. About 71% of customer success operations openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting how desk-based and software-driven this role is by nature. Renewal operations, CRM administration, and customer data analysis are the sub-functions most likely to be offered with full remote flexibility by Wisconsin employers.
How can I get hired as a customer success operations in Wisconsin with little or no experience?
The most realistic entry path is moving into customer success operations from a customer support, sales operations, or account coordinator role at a Wisconsin technology or healthcare company. Firms like Epic Systems and Northwestern Mutual run structured onboarding programs for early-career hires that build operations skills internally. Earning a Salesforce Administrator certification before applying gives candidates a measurable edge, and associate-level titles such as customer success analyst or operations coordinator are the most common first step for people transitioning without direct experience.
Where can I find and apply to customer success operations jobs in Wisconsin?
You can find and apply to customer success operations jobs in Wisconsin on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your background and preferred location, and apply directly to whichever ones fit your experience and career goals.
See All 13 Customer Success Operations Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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