Customer Success Operations Jobs in Georgia
Customer Success Operations jobs in Georgia are in steady demand, concentrated in Atlanta's technology corridor, fintech sector, and enterprise SaaS ecosystem, with openings at every level from entry-level coordinators through senior operations managers. Atlanta leads hiring, with additional activity in Alpharetta and Savannah, where employers like NCR Voyix, Global Payments, and Cox Enterprises maintain large customer-facing operations teams. The most sought-after specialties in Georgia right now are CRM administration, revenue operations alignment, and customer lifecycle analytics. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 67+ Customer Success Operations jobs
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
See All 67 Customer Success Operations Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsCustomer Success Operations Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Operations Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
- Retail
What Georgia Employers Look For
The qualifications that appear most often in customer success operations jobs across Georgia.
- Bachelor's degree in business, communications, or a related field
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Experience building or maintaining customer health scoring and reporting processes
- Demonstrated ability to manage cross-functional workflows and improve retention metrics
- Familiarity with customer data tools, dashboards, and business intelligence software
- Strong written and verbal communication skills for stakeholder-facing reporting
Customer Success Operations Jobs in Georgia: Frequently Asked Questions
How do you become a customer success operations in Georgia?
Most customer success operations roles in Georgia require a bachelor's degree in business, communications, or a related field, though no state-issued license applies to this role. Employers typically look for candidates with hands-on experience in CRM administration, data reporting, or operations coordination. Building proficiency in platforms like Salesforce and completing vendor certifications such as Salesforce Administrator or HubSpot Operations Hub strengthens an application and is highly valued by Atlanta-area technology and fintech employers.
Which companies hire customer success operationss in Georgia?
Employers hiring customer success operationss in Georgia right now include Samsara, Intuit, and Stripe, based on current listings on Migrate Mate as of September 2026. Georgia's concentration of enterprise software, payments technology, and telecommunications companies means steady, recurring demand for operations professionals who can manage customer data and retention workflows at scale.
Which Georgia cities have the most customer success operations jobs?
Atlanta, Georgia, and Alpharetta account for the most customer success operations openings in Georgia. Atlanta drives the majority of listings because of its dense concentration of SaaS companies, fintech headquarters, and enterprise technology firms, while Alpharetta's technology park corridor adds significant volume as a hub for mid-market and growth-stage software companies that rely heavily on structured customer success functions.
Are there remote customer success operations jobs in Georgia?
Yes, and more than most fields. Customer success operations is fundamentally a desk-based, systems-driven role, making it well suited to remote and hybrid arrangements. About 76% of customer success operations openings tied to Georgia are remote or hybrid as of September 2026, reflecting how broadly Georgia employers have adopted flexible work for this function. The tasks most commonly performed remotely include CRM configuration, reporting, and cross-functional process management.
How can I get hired as a customer success operations in Georgia with little or no experience?
The most realistic entry path is transitioning from a customer success associate, account coordinator, or sales operations support role at one of Atlanta's many SaaS or fintech employers. Companies like NCR Voyix and Global Payments hire operations associates and junior program coordinators who build systems knowledge on the job. Completing a Salesforce Administrator certification before applying gives candidates without direct operations experience a measurable credential that Georgia technology employers consistently recognize as a qualifying signal.
Where can I find and apply to customer success operations jobs in Georgia?
You can find and apply to customer success operations jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, and other markets in the state. Search the available roles, identify the ones that match your experience and target employers, and apply directly to the positions that fit.
See All 67 Customer Success Operations Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Jobs