Customer Success Operations Jobs in Georgia
Customer Success Operations jobs in Georgia are in steady demand, concentrated in Atlanta's technology corridor, fintech sector, and enterprise SaaS ecosystem, with openings at every level from entry-level coordinators through senior operations managers. Atlanta leads hiring, with additional activity in Alpharetta and Savannah, where employers like NCR Voyix, Global Payments, and Cox Enterprises maintain large customer-facing operations teams. The most sought-after specialties in Georgia right now are CRM administration, revenue operations alignment, and customer lifecycle analytics. Find a role that fits below and apply directly.
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Showing 4 of 63+ Customer Success Operations jobs
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
See All 63 Customer Success Operations Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsCustomer Success Operations Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Operations Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
What Georgia Employers Look For
The qualifications that appear most often in customer success operations jobs across Georgia.
- Bachelor's degree in business, communications, or a related field
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Experience building or maintaining customer health scoring and reporting processes
- Demonstrated ability to manage cross-functional workflows and improve retention metrics
- Familiarity with customer data tools, dashboards, and business intelligence software
- Strong written and verbal communication skills for stakeholder-facing reporting
Customer Success Operations Jobs in Georgia: Frequently Asked Questions
How do you become a customer success operations in Georgia?
Most customer success operations roles in Georgia require a bachelor's degree in business, communications, or a related field, though no state-issued license applies to this role. Employers typically look for candidates with hands-on experience in CRM administration, data reporting, or operations coordination. Building proficiency in platforms like Salesforce and completing vendor certifications such as Salesforce Administrator or HubSpot Operations Hub strengthens an application and is highly valued by Atlanta-area technology and fintech employers.
Which companies hire customer success operationss in Georgia?
Employers hiring customer success operationss in Georgia right now include Intuit, Samsara, and Zeta Global, based on current listings on Migrate Mate as of November 2026. Georgia's concentration of enterprise software, payments technology, and telecommunications companies means steady, recurring demand for operations professionals who can manage customer data and retention workflows at scale.
Which Georgia cities have the most customer success operations jobs?
Atlanta, Duluth, and Augusta account for the most customer success operations openings in Georgia. Atlanta drives the majority of listings because of its dense concentration of SaaS companies, fintech headquarters, and enterprise technology firms, while Alpharetta's technology park corridor adds significant volume as a hub for mid-market and growth-stage software companies that rely heavily on structured customer success functions.
Are there remote customer success operations jobs in Georgia?
Yes, and more than most fields. Customer success operations is fundamentally a desk-based, systems-driven role, making it well suited to remote and hybrid arrangements. About 85% of customer success operations openings tied to Georgia are remote or hybrid as of November 2026, reflecting how broadly Georgia employers have adopted flexible work for this function. The tasks most commonly performed remotely include CRM configuration, reporting, and cross-functional process management.
How can I get hired as a customer success operations in Georgia with little or no experience?
The most realistic entry path is transitioning from a customer success associate, account coordinator, or sales operations support role at one of Atlanta's many SaaS or fintech employers. Companies like NCR Voyix and Global Payments hire operations associates and junior program coordinators who build systems knowledge on the job. Completing a Salesforce Administrator certification before applying gives candidates without direct operations experience a measurable credential that Georgia technology employers consistently recognize as a qualifying signal.
Where can I find and apply to customer success operations jobs in Georgia?
You can find and apply to customer success operations jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, and other markets in the state. Search the available roles, identify the ones that match your experience and target employers, and apply directly to the positions that fit.
See All 63 Customer Success Operations Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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