Mid Level Field Technician Jobs
Mid level field technician jobs go to technicians ready to own service territories, troubleshoot complex issues independently, and mentor less experienced colleagues without waiting for direction. Openings run predominantly on-site across Manufacturing, Consulting & Professional Services, and Electronics & Hardware, with employers like Milan Laser Hair Removal, Hyosung, and ABB hiring at this level now.
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FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
DEPARTMENT: Field Service
EXEMPT (Y/N): N
SHIFT: Day
SUPERVISOR: Regional Service Manager
LOCATION: Minneapolis
Be the expert in the field powering critical neurological care
As a Field Service Specialist, you will play a key role in delivering, supporting, and optimizing advanced Neurodiagnostic Devices and Software. You’ll be the trusted expert customers rely on to install, maintain, troubleshoot, and train on complex systems that directly support patient care.
This is a highly independent, hands-on role suited for someone who enjoys solving problems, working directly with customers, and taking ownership in the field.
This position requires significant travel (approximately 75%) and the ability to work independently.
What You’ll Do
Installation & System Deployment:
- Plan, manage, and execute neurology system installations from small to large scale
- Ensure all installations are completed professionally, meeting company standards, directives, and customer requirements
- Deliver a high-quality installation experience that sets the foundation for long-term customer success
Service, Maintenance & Troubleshooting:
- Perform preventative and routine maintenance on installed equipment
- Respond to field service calls and diagnose issues across:
- PC systems
- Network environments
- Proprietary hardware and software
- Troubleshoot, repair, and resolve issues while maintaining ownership until completion
- Communicate proactively with management if response time objectives are at risk
Problem Solving & Continuous Improvement:
- Diagnose root causes of product failures and document findings
- Provide actionable feedback to Engineering, Operations, and cross-functional teams to improve products and processes
Customer Relationship & Site Management:
- Serve as a primary point of contact for customers during on-site engagements
- Keep customers informed of progress and activities at all times
- Maintain strong communication with internal teams, including management and sales, regarding site developments
- Ensure high levels of customer satisfaction through professionalism and responsiveness
Training & Knowledge Transfer:
- Deliver customer training during installations or scheduled sessions at customer sites or company offices
- Support customer adoption and effective use of systems
- Participate in ongoing technical and professional development training
- Stay current with evolving product knowledge and industry developments
Documentation & Compliance:
- Follow all Quality System procedures that impact product and service quality
- Accurately complete all required documentation, including:
- Service reports
- Expense reports
- System entries
- Ensure all data entry is completed within company timelines and includes required documentation and signatures
Customer Engagement:
- Build and maintain strong customer relationships
- Act as a brand representative in the field, promoting professionalism and trust
What You Bring
Education & Experience:
- College Diploma or University Degree (or equivalent experience) in a related field such as IT, medicine, or biology
- Minimum of 5 years of field service experience, including:
- Installations
- Training
- Troubleshooting
- Medical device experience is preferred
- Certifications such as MCP, MCSE, or A+ are an asset
- SQL Server or database administration experience is a plus
Technical Skills:
- Microsoft Desktop Operating Systems (Windows 7, Windows 10)
- Microsoft Server environments, including Active Directory and Group Policy
- IT tools for imaging, asset management, and enterprise antivirus systems
- Network infrastructure and planning
- Familiarity with Citrix Server
Core Competencies:
- Strong customer service orientation
- Analytical thinking and problem-solving skills
- Professionalism and accountability
- Ability to listen, understand, and respond effectively
- Strong interpersonal and communication skills
- Ability to work independently and manage priorities
- Highly organized with excellent documentation skills
- Detail-oriented with methodical work habits
- Results-driven team player with strong planning and coordination skills
- Committed to continuous learning and knowledge sharing
Additional Requirements
Travel:
- Extensive travel required (approximately 75%)
Other Requirements:
- Valid driver’s license
- Clean driving record with no felony convictions and fewer than three moving violations in the past three years
Language Skills:
- Ability to read and interpret safety rules, operating instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to communicate effectively with customers and internal teams
Pay Transparency:
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $41-43 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
Be the People part of the Neuro Solution. Apply Today.
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.
DEPARTMENT: Field Service
EXEMPT (Y/N): N
SHIFT: Day
SUPERVISOR: Regional Service Manager
LOCATION: Minneapolis
Be the expert in the field powering critical neurological care
As a Field Service Specialist, you will play a key role in delivering, supporting, and optimizing advanced Neurodiagnostic Devices and Software. You’ll be the trusted expert customers rely on to install, maintain, troubleshoot, and train on complex systems that directly support patient care.
This is a highly independent, hands-on role suited for someone who enjoys solving problems, working directly with customers, and taking ownership in the field.
This position requires significant travel (approximately 75%) and the ability to work independently.
What You’ll Do
Installation & System Deployment:
- Plan, manage, and execute neurology system installations from small to large scale
- Ensure all installations are completed professionally, meeting company standards, directives, and customer requirements
- Deliver a high-quality installation experience that sets the foundation for long-term customer success
Service, Maintenance & Troubleshooting:
- Perform preventative and routine maintenance on installed equipment
- Respond to field service calls and diagnose issues across:
- PC systems
- Network environments
- Proprietary hardware and software
- Troubleshoot, repair, and resolve issues while maintaining ownership until completion
- Communicate proactively with management if response time objectives are at risk
Problem Solving & Continuous Improvement:
- Diagnose root causes of product failures and document findings
- Provide actionable feedback to Engineering, Operations, and cross-functional teams to improve products and processes
Customer Relationship & Site Management:
- Serve as a primary point of contact for customers during on-site engagements
- Keep customers informed of progress and activities at all times
- Maintain strong communication with internal teams, including management and sales, regarding site developments
- Ensure high levels of customer satisfaction through professionalism and responsiveness
Training & Knowledge Transfer:
- Deliver customer training during installations or scheduled sessions at customer sites or company offices
- Support customer adoption and effective use of systems
- Participate in ongoing technical and professional development training
- Stay current with evolving product knowledge and industry developments
Documentation & Compliance:
- Follow all Quality System procedures that impact product and service quality
- Accurately complete all required documentation, including:
- Service reports
- Expense reports
- System entries
- Ensure all data entry is completed within company timelines and includes required documentation and signatures
Customer Engagement:
- Build and maintain strong customer relationships
- Act as a brand representative in the field, promoting professionalism and trust
What You Bring
Education & Experience:
- College Diploma or University Degree (or equivalent experience) in a related field such as IT, medicine, or biology
- Minimum of 5 years of field service experience, including:
- Installations
- Training
- Troubleshooting
- Medical device experience is preferred
- Certifications such as MCP, MCSE, or A+ are an asset
- SQL Server or database administration experience is a plus
Technical Skills:
- Microsoft Desktop Operating Systems (Windows 7, Windows 10)
- Microsoft Server environments, including Active Directory and Group Policy
- IT tools for imaging, asset management, and enterprise antivirus systems
- Network infrastructure and planning
- Familiarity with Citrix Server
Core Competencies:
- Strong customer service orientation
- Analytical thinking and problem-solving skills
- Professionalism and accountability
- Ability to listen, understand, and respond effectively
- Strong interpersonal and communication skills
- Ability to work independently and manage priorities
- Highly organized with excellent documentation skills
- Detail-oriented with methodical work habits
- Results-driven team player with strong planning and coordination skills
- Committed to continuous learning and knowledge sharing
Additional Requirements
Travel:
- Extensive travel required (approximately 75%)
Other Requirements:
- Valid driver’s license
- Clean driving record with no felony convictions and fewer than three moving violations in the past three years
Language Skills:
- Ability to read and interpret safety rules, operating instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to communicate effectively with customers and internal teams
Pay Transparency:
Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $41-43 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.
Be the People part of the Neuro Solution. Apply Today.
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
See All 225+ Mid Level Field Technician Jobs
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Find JobsMid Level Field Technician Job Market
Who's Hiring
- Milan Laser Hair Removal19
- Hyosung9
- ABB8
- UES8
- Metro Aviation6
Top Industries Hiring
- Manufacturing39
- Consulting & Professional Services21
- Electronics & Hardware14
- Fashion & Apparel9
- Construction & Real Estate7
Mid Level Field Technician Jobs: Frequently Asked Questions
How do I get a mid level field technician job?
Lead with ownership: applications that highlight equipment you've diagnosed solo, customer escalations you resolved independently, and processes you improved stand out at this level. Certifications relevant to your specialty, such as manufacturer credentials or industry-standard licenses, reinforce readiness. Tailor your resume to show scope and accountability, not just task completion, and demonstrate that you can work with minimal supervision.
Which companies hire mid level field technicians?
Companies hiring mid level field technicians right now include Milan Laser Hair Removal, Hyosung, and ABB, based on current listings on Migrate Mate as of August 2026. At this level, hiring tends to come from regional service contractors, national utilities, industrial equipment manufacturers, and telecom providers that need technicians capable of handling complex deployments and field service calls without constant supervision.
Are there remote mid level field technician jobs?
Yes, though most field technician work is on-site by nature. About 21% of mid level field technician openings are remote or hybrid as of August 2026, typically in roles that blend physical site work with remote diagnostics, technical support coordination, or project documentation. Check each listing carefully, as schedules and travel requirements vary significantly by employer and region.
How do I move up to a mid level field technician role?
Progression from entry level into mid level comes from accumulating ownership, not just hours. Focus on mastering a core equipment type or service discipline, volunteering for more complex jobs, and documenting the measurable results of your work. Taking on informal mentorship of newer colleagues and earning one or two specialty certifications signals to employers that you're operating beyond basic task execution and ready for greater responsibility.
Which industries hire the most mid level field technicians?
Mid Level field technician roles concentrate in Manufacturing, Consulting & Professional Services, and Electronics & Hardware, based on current listings on Migrate Mate as of August 2026. These sectors drive demand at the mid level because they rely on distributed infrastructure, specialized equipment, and service contracts that require technicians experienced enough to troubleshoot independently and manage client relationships without day-to-day supervision.