Financial Aid Counselor Jobs
Financial Aid Counselor jobs are open across colleges and universities, community colleges, nonprofit organizations, and state agencies, from entry-level advisor roles to senior counselor and director positions, with specializations in federal aid compliance, scholarship advising, and default management. Find a role that fits below and apply directly.
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POSITION: Financial Aid Counselor
SUPERVISOR: Director of Financial Aid
DEPARTMENT: Financial Aid
LOCATION: On-campus, located in Tiffin, OH
JOB TYPE: Full-time
GRANT-FUNDED: No
SOC CODE: 21-1012
General Job Description:
The Financial Aid Counselor assists students and parents with the financial aid process and provides information on financial aid procedures and eligibility requirements. Adhere to institutional, state, and federal compliance guidelines and take the initiative to resolve problems and assist with the overall day-to-day activities associated with processing all the items related to financial aid.
Key Responsibilities:
- Counsel and advise students, parents, alumni, and employees about financial aid eligibility, application procedures, aid programs, packaging policies, costs, billing process, and indebtedness.
- Provide information via email, phone, and personal contact.
- Determine financial aid eligibility and award financial aid within federal, state, and/or institutional guidelines to new and returning students; process financial assistance paperwork and collect or analyze financial data on students.
- Interact with students and/or families to follow up on missing or deficient information and documents.
- Know the verification process of a FAFSA on selected financial aid applications; Submit corrections to the Department of Education, evaluate eligibility, and change awards if necessary.
- Assist in preparing and presenting information regarding federal, state, and institutional financial aid, scholarships, employment, and grants for various campus groups, high school students, and parents at meetings, group discussions, workshops, and recruitment sessions and orientations.
- Work closely with internal constituents: student accounts, business office, admissions, advising, human resources, and international office.
- Provide sources of loans and payment options; be knowledgeable about Master Promissory Notes and Entrance Counseling done through the Department of Education.
- Other tasks as assigned.
Education
Bachelor’s degree
Experience
Preferred minimum of 1-3 years of experience in financial aid or at a college/university.
Other
- Excellent communication skills (verbal, written, and presentation).
- Exhibits meticulous attention to detail and strong problem-solving skills.
- Demonstrated experience providing quality customer service, patience, high energy, enthusiasm for helping others, and a positive attitude, even during stressful and peak times.
- Ability to organize and manage multiple projects in a high-pressure, fast-paced, and frequently changing environment.
- Demonstrated experience working with diverse populations.
- Ability to maintain a high level of confidentiality.
- A “team player,” as well as the ability to work independently.
- Familiar with the complex regulations of federal and state financial aid programs.
- Prefer working knowledge of a student/financial aid information system.
- Experience with MS Word, Excel, PowerPoint, and any email program.
- Ability to work a flexible schedule to include office hours and potential extended hours and weekends; some travel may be required.
- Must be in good standing with Federal Student Loans.
Why Join Tiffin University?
Tiffin University offers a collaborative, mission-driven environment where your financial expertise directly supports student success and institutional growth. We value innovation, transparency, and partnership—and provide the opportunity to make a meaningful impact.
At Tiffin University, we believe in taking care of our employees. That’s why all full-time employees enjoy a comprehensive benefits package designed to support their health, financial security, and work-life balance:· Medical, dental, and vision insurance to keep you and your family healthy.· Health Savings Account with annual employer incentive contribution & Flex Spending Account with options to save pre-tax dollars for medical, dental, and vision expenses.· Employer-paid basic life insurance and long-term disability, plus voluntary plans for supplemental life insurance and short-term disability.· A 403(b) retirement plan with employer matching contributions to help you plan for the future.· Generous paid annual and sick leave, plus paid holidays throughout the year.· Educational tuition benefits for you and eligible family members.· Access to a confidential Employee Assistance Program (EAP) for personal and professional support.
Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics. Tiffin University is an Equal Opportunity EmployerPOSITION: Financial Aid Counselor
SUPERVISOR: Director of Financial Aid
DEPARTMENT: Financial Aid
LOCATION: On-campus, located in Tiffin, OH
JOB TYPE: Full-time
GRANT-FUNDED: No
SOC CODE: 21-1012
General Job Description:
The Financial Aid Counselor assists students and parents with the financial aid process and provides information on financial aid procedures and eligibility requirements. Adhere to institutional, state, and federal compliance guidelines and take the initiative to resolve problems and assist with the overall day-to-day activities associated with processing all the items related to financial aid.
Key Responsibilities:
- Counsel and advise students, parents, alumni, and employees about financial aid eligibility, application procedures, aid programs, packaging policies, costs, billing process, and indebtedness.
- Provide information via email, phone, and personal contact.
- Determine financial aid eligibility and award financial aid within federal, state, and/or institutional guidelines to new and returning students; process financial assistance paperwork and collect or analyze financial data on students.
- Interact with students and/or families to follow up on missing or deficient information and documents.
- Know the verification process of a FAFSA on selected financial aid applications; Submit corrections to the Department of Education, evaluate eligibility, and change awards if necessary.
- Assist in preparing and presenting information regarding federal, state, and institutional financial aid, scholarships, employment, and grants for various campus groups, high school students, and parents at meetings, group discussions, workshops, and recruitment sessions and orientations.
- Work closely with internal constituents: student accounts, business office, admissions, advising, human resources, and international office.
- Provide sources of loans and payment options; be knowledgeable about Master Promissory Notes and Entrance Counseling done through the Department of Education.
- Other tasks as assigned.
Education
Bachelor’s degree
Experience
Preferred minimum of 1-3 years of experience in financial aid or at a college/university.
Other
- Excellent communication skills (verbal, written, and presentation).
- Exhibits meticulous attention to detail and strong problem-solving skills.
- Demonstrated experience providing quality customer service, patience, high energy, enthusiasm for helping others, and a positive attitude, even during stressful and peak times.
- Ability to organize and manage multiple projects in a high-pressure, fast-paced, and frequently changing environment.
- Demonstrated experience working with diverse populations.
- Ability to maintain a high level of confidentiality.
- A “team player,” as well as the ability to work independently.
- Familiar with the complex regulations of federal and state financial aid programs.
- Prefer working knowledge of a student/financial aid information system.
- Experience with MS Word, Excel, PowerPoint, and any email program.
- Ability to work a flexible schedule to include office hours and potential extended hours and weekends; some travel may be required.
- Must be in good standing with Federal Student Loans.
Why Join Tiffin University?
Tiffin University offers a collaborative, mission-driven environment where your financial expertise directly supports student success and institutional growth. We value innovation, transparency, and partnership—and provide the opportunity to make a meaningful impact.
At Tiffin University, we believe in taking care of our employees. That’s why all full-time employees enjoy a comprehensive benefits package designed to support their health, financial security, and work-life balance:· Medical, dental, and vision insurance to keep you and your family healthy.· Health Savings Account with annual employer incentive contribution & Flex Spending Account with options to save pre-tax dollars for medical, dental, and vision expenses.· Employer-paid basic life insurance and long-term disability, plus voluntary plans for supplemental life insurance and short-term disability.· A 403(b) retirement plan with employer matching contributions to help you plan for the future.· Generous paid annual and sick leave, plus paid holidays throughout the year.· Educational tuition benefits for you and eligible family members.· Access to a confidential Employee Assistance Program (EAP) for personal and professional support.
Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics. Tiffin University is an Equal Opportunity EmployerSee All 81 Financial Aid Counselor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Financial Aid Counselor JobsFinancial Aid Counselor Job Market
Who's Hiring
Top Industries Hiring
- Education
- Government & Public Sector
What Employers Look For
The qualifications that appear most often in financial aid counselor jobs.
- Bachelor's degree in education, finance, counseling, business, or a related field
- Working knowledge of federal Title IV financial aid regulations and eligibility requirements
- Experience with student information or financial aid management systems such as Banner or Ellucian
- Strong ability to counsel students and families through aid packaging, appeals, and verification
- Familiarity with return to Title IV calculations and satisfactory academic progress policies
- NASFAA credentials or willingness to complete certification within a specified timeframe
Tips for Your Financial Aid Counselor Job Search
Tailor your resume to aid software
Financial aid offices rely on platforms like PowerFAIDS, Banner, or Ellucian every day. Name the systems you have used directly in your resume's skills section so hiring managers can see your fit without guessing.
Highlight your federal aid compliance knowledge
Job postings for this role almost always require hands-on knowledge of Title IV regulations, verification processes, and R2T4 calculations. Call out those specific competencies by name rather than writing vague phrases like 'federal aid experience.'
Apply early to roles that fit
Migrate Mate lists financial aid counselor openings from across the United States in one place, so you can find roles that match your background and apply directly to each listing without sorting through unrelated postings.
Target postings by institution type
Your packaging and verification experience reads differently at a community college than at a private research university. Filter openings by institution type and frame your resume to reflect that school's population, volume, and typical aid mix.
Prepare scenario answers about difficult aid conversations
Interviewers frequently ask how you handled a student or parent who disputed an aid decision or faced an unexpected cost of attendance gap. Prepare two or three specific examples where you walked someone through options and resolved the situation.
Negotiate start date around the award cycle
Financial aid offices hit peak workload between February and June for FAFSA season. If you receive an offer late in the spring, asking for a later start date can actually appeal to employers who need someone ready for the fall enrollment rush.
Financial Aid Counselor Jobs: Frequently Asked Questions
Which companies are hiring the most financial aid counselors?
The companies hiring the most financial aid counselors right now include William & Mary, Linfield University, and New York University, with the largest share of openings in Texas, New York, and Georgia, based on current listings on Migrate Mate as of November 2026. Colleges, universities, and state higher education agencies consistently represent the majority of active postings.
How many financial aid counselor jobs are remote?
About 47% of financial aid counselor openings are fully remote or hybrid as of November 2026, with remote availability higher for roles focused on default management, compliance auditing, and phone-based counseling than for in-person student-facing advisor positions at traditional campuses.
How do you become a financial aid counselor?
Start by earning a bachelor's degree in a field such as education, finance, business, or counseling, then gain experience in a college enrollment, student services, or administrative office. Learn federal Title IV regulations through NASFAA training modules, pursue credentials like the Certified Financial Aid Administrator designation, and build hands-on experience with financial aid management software through entry-level or assistant roles before moving into a full counselor position.
Can you get hired as a financial aid counselor with little experience?
Yes, many institutions hire candidates into financial aid assistant or technician roles specifically to develop them into counselors. Demonstrating familiarity with FAFSA processing, federal aid terminology, and customer service in a student-facing context matters more at the entry level than years on the job. Completing NASFAA online training before you apply signals genuine commitment and helps you stand out against candidates who have similar limited work histories.
What does the financial aid counselor interview process look like?
Most institutions run a phone or video screen first, followed by one or two rounds of structured interviews that include both a hiring manager and members of the financial aid team. Expect behavioral questions about handling high-volume caseloads, navigating difficult conversations with families, and resolving appeals or verification discrepancies. Some employers add a short written exercise or scenario question to assess how you communicate complex aid information clearly to a student audience.
Where can I find and apply to financial aid counselor jobs?
You can find and apply to financial aid counselor jobs on Migrate Mate, which lists current openings from colleges, universities, nonprofits, and state agencies across the United States. Find roles that match your background and apply directly to each listing from the same place.
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