Fire Alarm Technician Jobs

DU Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 35+ branches in 11 states. Founded in 1993, W&M Fire Protection serves the tristate and New England regions as a full-service fire protection contractor specializing in the design, installation, fabrication, inspection, and maintenance of fire sprinkler, fire alarm, special hazard, and life safety systems. Built on decades of engineering and contracting expertise, W&M has earned a strong reputation as a reliable partner for new construction and service work. Living our motto, ‘we protect what you value most,’ W&M Fire Protection offers a challenging and rewarding work environment for those passionate about keeping communities safe.

Due to continued growth, we are looking to add a Fire Alarm Contract Sales professional to our Holbrook, NY team. In this role, you will develop fire alarm service sales by quoting deficiencies and estimating renovation, addition, upgrade, and repair work, while overseeing awarded and assigned projects. Success in this role requires fire alarm sales experience, strong customer service and organizational skills, and the ability to coordinate sales and project activities.

Key Responsibilities:

Sales and customer development

• Generate new business through cold calls, warm leads, and follow-up with potential customers.
• Schedule sales calls and help customers identify fire and life safety needs.
• Maintain relationships with existing customers and identify opportunities to upsell and cross-sell additional services.
• Conduct customer site surveys and work with leadership to develop pricing and presentation plans.
• Prepare and present accurate, timely proposals and contracts for fire and life safety solutions.
• Provide customers with quotes, code references, education, and support in resolving concerns or complaints.
• Maintain an active proposal pipeline and report the sales business plan to management during monthly meetings.
• Develop an understanding of the assigned fire alarm market, services, and territory.
• Follow up with customers on deficiencies and other quoted work.
• Leverage the existing sprinkler customer base to develop cross-selling opportunities.
• Stay current with code requirements and industry changes, and obtain NICET certifications.

Project coordination and administration

• Gather job information, including purchase order numbers, tax-exempt forms, insurance certificates, deficiency information, and payroll information.
• Create jobs for awarded projects and service calls in the system.
• Prepare costs for invoicing after job completion and conduct job financial reviews.
• Assist with customer invoicing and service department collections follow-up.
• Prepare job startup and completion documents.
• Attend project meetings as required.
• Coordinate with subcontractors and other project trades.
• Supervise design and field personnel working on assigned jobs.
• Prioritize customer satisfaction and work to meet or exceed company standards.

Qualifications:

• At least five years of fire alarm sales experience.
• Strong oral, written, telephone, and customer service skills.
• Good time management, organizational, and interpersonal skills.
• Ability to assist internal and external customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, analyze, and interpret general business procedures and regulations.
• Moderate to advanced computer skills, including AutoCAD knowledge.

Preferred Qualifications:

• NICET certifications.

Physical Demands & Work Environment:

• Work in both office and field environments.
• Move about the office, shop, and job sites, with occasional light lifting.
• Use computers and phones consistently throughout the day.
• Travel to job sites.

The salary for this role is $85,000 to $90,000 per year, based on experience and qualifications.

As part of the DU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose DU Family of Companies?

• Competitive Compensation - We offer a competitive wage based on your experience and qualifications.
• Comprehensive Benefits Package - Receive medical, dental, and vision insurance, a 401(k) with company match, and paid time off.
• Strength of the Family - As part of the DU Family of Companies, you gain the stability and resources of a growing network of industry-leading companies.
• Backed by APi Group - Benefit from the support and opportunity that come with being part of a global leader in safety services.
• Long-Term Career Relationships - We are committed to developing our employees and supporting long-term career growth.
• Values Match - Join a team that shares your commitment to safety, integrity, and service.

Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

DAVIS-ULMER'S ENDURING PURPOSE: “To protect what people value most.”

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.