Fraud Operations Analyst Jobs
Fraud Operations Analyst jobs are open from entry-level to senior and lead across banking, fintech, insurance, and e-commerce, with specializations in transaction monitoring, identity fraud, and chargeback operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 111+ Fraud Operations Analyst jobs
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Position Overview
B&H is seeking a highly analytical and experienced Senior Fraud Prevention Analyst to join our Finance team. This role is responsible for protecting the company and its customers from fraudulent transactions while ensuring a seamless purchasing experience for legitimate customers.
The Senior Fraud Prevention Analyst serves as a subject matter expert within the Fraud Prevention department, independently assessing complex and high-risk transactions, identifying fraud patterns and emerging threats, and making critical decisions regarding order approval, verification, or cancellation. This individual plays a key role in balancing fraud mitigation efforts with customer satisfaction by minimizing friction for legitimate customers while proactively preventing financial loss.
In addition to daily fraud review responsibilities, the Senior Fraud Prevention Analyst is expected to contribute to process improvements, identify new fraud detection methods, support departmental initiatives, and provide operational guidance through their expertise and experience.
Key Responsibilities:
- Review and analyze complex, high-risk, and challenged transactions to determine appropriate actions, including order approval, verification, escalation, or cancellation.
- Investigate suspected fraudulent activity involving credit card transactions, account misuse, identity theft, chargebacks, and unauthorized purchases.
- Utilize fraud detection tools, transaction data, order history, behavioral indicators, and risk assessment techniques to evaluate transaction legitimacy.
- Identify patterns, trends, and emerging fraud schemes and communicate findings to management.
- Execute established fraud prevention procedures while applying critical thinking and independent judgment to unique or ambiguous situations.
- Release legitimate customer orders efficiently while minimizing unnecessary customer interaction or delays.
- Communicate professionally with customers when additional order verification is required.
- Maintain effective working relationships with internal departments, payment processors, financial institutions, shipping carriers, and other external partners when investigating suspicious activity.
- Monitor open verification cases and ensure appropriate customer follow-up is completed according to departmental standards.
- Manage email correspondence and case queues to ensure inquiries and verification requests are addressed promptly.
- Assist in reducing fraud-related losses while supporting company revenue goals through accurate decision-making.
- Recommend enhancements to fraud detection processes, workflows, and operational procedures.
- Develop and share innovative ideas that improve departmental efficiency, fraud identification capabilities, and customer experience.
- Support management with special projects, reporting initiatives, testing efforts, process documentation, and other departmental priorities.
- Serve as a resource for less experienced team members by sharing knowledge and best practices when appropriate.
- 3 years of experience in fraud prevention, fraud analysis, risk management, payment verification, chargeback prevention, financial services, e-commerce operations, or a related field.
- Strong understanding of credit card fraud, account takeover risks, identity verification methods, and common fraud indicators.
- Ability to independently evaluate complex situations and make sound decisions with limited supervision.
- Excellent problem-solving, analytical, and investigative skills.
- Strong attention to detail with the ability to identify patterns and anomalies within large volumes of information.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills with the ability to prioritize multiple responsibilities.
- Customer-focused mindset with the ability to balance risk mitigation and customer experience.
- Proficiency with computer systems, case management tools, and standard business applications.
- Ability to work effectively both independently and collaboratively in a team environment.
- Previous experience in e-commerce fraud prevention, payment risk management, financial operations, banking, retail risk management, or loss prevention.
- Experience reviewing card-not-present (CNP) transactions and online payment activity.
- Familiarity with fraud detection platforms, payment gateways, transaction monitoring systems, or case management tools.
- Customer service, call center, or customer-facing support experience.
- Experience identifying operational efficiencies and contributing to process improvement initiatives.
- Associate’s or Bachelor's degree in Business, Finance, Criminal Justice, Information Systems, or a related field is a plus.
The ideal candidate is naturally inquisitive, analytical, and comfortable making independent decisions in fast-paced environments. They can quickly assess risk, identify suspicious behavior, and distinguish fraudulent activity from legitimate customer purchases. They are proactive in investigating unusual transactions, continuously seek ways to improve fraud detection processes, and take ownership of their workload without requiring close supervision.
Successful candidates combine strong investigative instincts with excellent customer service judgment. They understand the importance of protecting the business while maintaining a positive customer experience and recognize that effective fraud prevention requires both attention to detail and sound decision-making.
This individual is viewed as a trusted resource within the department and consistently contributes ideas that strengthen operational effectiveness, reduce fraud exposure, and support the business's continued growth.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Position Overview
B&H is seeking a highly analytical and experienced Senior Fraud Prevention Analyst to join our Finance team. This role is responsible for protecting the company and its customers from fraudulent transactions while ensuring a seamless purchasing experience for legitimate customers.
The Senior Fraud Prevention Analyst serves as a subject matter expert within the Fraud Prevention department, independently assessing complex and high-risk transactions, identifying fraud patterns and emerging threats, and making critical decisions regarding order approval, verification, or cancellation. This individual plays a key role in balancing fraud mitigation efforts with customer satisfaction by minimizing friction for legitimate customers while proactively preventing financial loss.
In addition to daily fraud review responsibilities, the Senior Fraud Prevention Analyst is expected to contribute to process improvements, identify new fraud detection methods, support departmental initiatives, and provide operational guidance through their expertise and experience.
Key Responsibilities:
- Review and analyze complex, high-risk, and challenged transactions to determine appropriate actions, including order approval, verification, escalation, or cancellation.
- Investigate suspected fraudulent activity involving credit card transactions, account misuse, identity theft, chargebacks, and unauthorized purchases.
- Utilize fraud detection tools, transaction data, order history, behavioral indicators, and risk assessment techniques to evaluate transaction legitimacy.
- Identify patterns, trends, and emerging fraud schemes and communicate findings to management.
- Execute established fraud prevention procedures while applying critical thinking and independent judgment to unique or ambiguous situations.
- Release legitimate customer orders efficiently while minimizing unnecessary customer interaction or delays.
- Communicate professionally with customers when additional order verification is required.
- Maintain effective working relationships with internal departments, payment processors, financial institutions, shipping carriers, and other external partners when investigating suspicious activity.
- Monitor open verification cases and ensure appropriate customer follow-up is completed according to departmental standards.
- Manage email correspondence and case queues to ensure inquiries and verification requests are addressed promptly.
- Assist in reducing fraud-related losses while supporting company revenue goals through accurate decision-making.
- Recommend enhancements to fraud detection processes, workflows, and operational procedures.
- Develop and share innovative ideas that improve departmental efficiency, fraud identification capabilities, and customer experience.
- Support management with special projects, reporting initiatives, testing efforts, process documentation, and other departmental priorities.
- Serve as a resource for less experienced team members by sharing knowledge and best practices when appropriate.
- 3 years of experience in fraud prevention, fraud analysis, risk management, payment verification, chargeback prevention, financial services, e-commerce operations, or a related field.
- Strong understanding of credit card fraud, account takeover risks, identity verification methods, and common fraud indicators.
- Ability to independently evaluate complex situations and make sound decisions with limited supervision.
- Excellent problem-solving, analytical, and investigative skills.
- Strong attention to detail with the ability to identify patterns and anomalies within large volumes of information.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills with the ability to prioritize multiple responsibilities.
- Customer-focused mindset with the ability to balance risk mitigation and customer experience.
- Proficiency with computer systems, case management tools, and standard business applications.
- Ability to work effectively both independently and collaboratively in a team environment.
- Previous experience in e-commerce fraud prevention, payment risk management, financial operations, banking, retail risk management, or loss prevention.
- Experience reviewing card-not-present (CNP) transactions and online payment activity.
- Familiarity with fraud detection platforms, payment gateways, transaction monitoring systems, or case management tools.
- Customer service, call center, or customer-facing support experience.
- Experience identifying operational efficiencies and contributing to process improvement initiatives.
- Associate’s or Bachelor's degree in Business, Finance, Criminal Justice, Information Systems, or a related field is a plus.
The ideal candidate is naturally inquisitive, analytical, and comfortable making independent decisions in fast-paced environments. They can quickly assess risk, identify suspicious behavior, and distinguish fraudulent activity from legitimate customer purchases. They are proactive in investigating unusual transactions, continuously seek ways to improve fraud detection processes, and take ownership of their workload without requiring close supervision.
Successful candidates combine strong investigative instincts with excellent customer service judgment. They understand the importance of protecting the business while maintaining a positive customer experience and recognize that effective fraud prevention requires both attention to detail and sound decision-making.
This individual is viewed as a trusted resource within the department and consistently contributes ideas that strengthen operational effectiveness, reduce fraud exposure, and support the business's continued growth.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
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Find Fraud Operations Analyst JobsFraud Operations Analyst Job Market
Who's Hiring
- Intuit13
- Prevail Bank6
- Citi3
- Plaid3
- Jobot2
Top Industries Hiring
- Technology & Software
- Banking & Financial Services
- Staffing & Recruiting
What Employers Look For
The qualifications that appear most often in fraud operations analyst jobs.
- One to three years of experience in fraud detection, investigations, or risk operations
- Proficiency in SQL or data querying tools for transaction analysis
- Familiarity with case management or fraud detection platforms such as NICE Actimize or Pega
- Strong analytical skills with experience identifying patterns in large data sets
- Knowledge of AML, BSA, or chargeback regulations depending on industry
- Bachelor's degree in finance, criminal justice, business, or a related field
Tips for Your Fraud Operations Analyst Job Search
Quantify fraud losses you've reduced
Hiring managers in fraud operations want to see impact, not just duties. On your resume, tie your work to measurable outcomes: dispute resolution rates, false-positive reductions, or case throughput improvements. Generic descriptions of monitoring work won't stand out in a stack of similar candidates.
Highlight your case management tools
Job postings for fraud operations analysts frequently require familiarity with specific platforms like NICE Actimize, Pega, or in-house case management systems. Name the tools you've used directly in your resume's skills section so automated screening doesn't filter you out before a human sees your application.
Apply early to roles that fit
Migrate Mate lists fraud operations analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by industry to match your fraud expertise
Fraud patterns differ sharply between payments, insurance, healthcare billing, and lending. When searching for openings, prioritize industries where you already know the common fraud typologies. Interviewers will expect you to speak fluently about the fraud vectors specific to their business line.
Prepare a walk-through of a real investigation
Fraud operations interviews almost always include a scenario or case-study question. Practice narrating one real investigation you handled: what triggered the alert, how you gathered evidence, what decision you made, and what the outcome was. Vague answers about process kill candidates who have strong operational instincts.
Negotiate around shift differentials and on-call scope
Many fraud operations roles involve rotating shifts, weekend coverage, or on-call escalation windows. Before accepting an offer, clarify exactly which shifts you're expected to cover and whether differential pay applies. This detail is frequently left out of job postings and is fully negotiable before you sign.
Fraud Operations Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most fraud operations analysts?
Intuit, Prevail Bank, and Citi are hiring the most fraud operations analysts right now, with openings concentrated in California, New York, and Florida, based on current listings on Migrate Mate as of November 2026. Financial institutions and fintech companies consistently account for the largest share of open roles.
How many fraud operations analyst jobs are remote?
About 65% of fraud operations analyst openings are fully remote or hybrid as of November 2026, though availability varies by employer size and risk sensitivity. Roles focused on transaction monitoring, chargeback review, and policy analysis tend to be the most remote-friendly, while positions tied to in-person investigation or regulated branch environments are more likely to require on-site presence.
How do you become a fraud operations analyst?
Start by building a foundation in finance, banking operations, or data analysis through a relevant degree or entry-level role in customer service, compliance, or operations. Develop familiarity with fraud detection concepts, case management workflows, and transaction data. Certifications like the Certified Fraud Examiner credential can strengthen your candidacy, and hands-on exposure to dispute resolution or risk review processes is often what gets you an interview.
Can you get a fraud operations analyst job with little experience?
Yes, many employers hire candidates with limited direct fraud experience if you can demonstrate analytical ability and familiarity with financial operations. Starting in a customer dispute, bank operations, or compliance support role and moving laterally is a common path. Emphasize any exposure to fraud tools, data querying, or case documentation in your application, and target smaller fintech companies or credit unions that are often more open to developing analysts from adjacent backgrounds.
What does the fraud operations analyst interview process look like?
Most fraud operations analyst interviews follow a structured process: an initial phone screen with a recruiter, a technical or scenario-based interview with the hiring manager, and sometimes a final panel or take-home case study. Expect questions about how you'd investigate a specific fraud type, how you prioritize a queue of alerts, and how you've handled ambiguous or high-pressure situations. Interviewers often test your reasoning process more than your knowledge of any single tool.
Where can I find and apply to fraud operations analyst jobs?
You can find and apply to fraud operations analyst jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry focus, then apply directly to each listing that fits your background.
See All 111+ Fraud Operations Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
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