Freight Coordinator Jobs

Our Purpose:

At Gateway Logistics, we specialize in providing comprehensive supply chain solutions and tailored logistics strategies. We are a dynamic team of logistics experts committed to excellence in service, with a focus on growth and development for our employees, customers, and partners. We are dedicated to helping everyone reach their fullest potential by fostering a collaborative and supportive work environment.

Opportunity:

Gateway Logistics is a fast-growing, Texas-based freight forwarding company with multiple locations. We pride ourselves on providing exceptional customer service while equipping our employees with the tools and resources necessary to maintain this standard. If you're passionate about logistics, eager to learn, and thrive in a fast-paced team-oriented environment, we want to hear from you.

Job Description:

The Ocean Operations Coordinator is responsible for managing ocean freight shipments from origin through final delivery while providing comprehensive customer service throughout the shipment lifecycle. Responsibilities include preparing freight quotes, providing transit times and routing information, coordinating cargo pickup and delivery, issuing status reports, negotiating rates, booking shipments with carriers and NVOCCs, and preparing required shipping documentation in compliance with U.S. laws and regulations. The position also coordinates applicable FMC rate filings, prepares billing information, issues client invoices, and works closely with the Accounting department to ensure accurate and timely shipment processing.

Qualifications:

· Education: High school diploma or equivalent (Required)

· Experience:

· 3-5 years of overall Ocean Operations experience.

· Cradle-to-grave (A-Z) freight forwarding operations experience, including quoting, booking, tracking, documentation, billing, and shipment coordination.

· Preferred: Proficiency with OneView and other ocean freight software.

· Preferred: Experience in other areas of the freight and transportation industry.

· Skills:

· Superior customer service skills.

· Excellent verbal and written communication skills.

· Proficient with computers and able to quickly learn new platforms and software tools.

· Ability to work effectively under pressure and meet deadlines.

· Hands-on self-starter with the ability to follow complex issues through to resolution.

· Good working knowledge of world geography.

Key Responsibilities:

· Provide Comprehensive Customer Service Support: Respond to inquiries regarding freight quotes, transit times, routing changes, shipment status, and service information; coordinate the pickup and delivery of cargo and provide timely status updates.

· Negotiate Rates and Coordinate Ocean Bookings: Negotiate rates with carriers, NVOCCs, and other logistics partners; book ocean freight shipments and coordinate routing and service requirements from origin through final delivery.

· Prepare and Manage Shipping Documentation: Prepare, review, and maintain accurate ocean freight documentation in compliance with applicable U.S. laws and regulations, including required rate filings with the Federal Maritime Commission (FMC).

· Manage Billing and Shipment Financials: Prepare billing information, issue client invoices accurately and promptly, and coordinate with the Accounting department to ensure shipment-related charges and documentation are properly processed.

· Collaborate with Internal Team Members: Communicate and work effectively with members of the Ocean department, Accounting, Warehouse staff, and other internal teams to support accurate and timely shipment execution.

Working Conditions:

· Location: In-office setting based in Houston, TX 77032 (Ability to reliably commute or relocation required).

· Hours: Full-time, Monday to Friday, 8:00 AM to 5:00 PM. Additional hours may be required.

· Physical Demands: Must be able to stand, walk, bend, lift up to 50 lbs., and move freely between office and warehouse environments.

Additional Requirements:

· Ability to work at a desk for extended periods and successfully operate in an office setting, moving throughout the environment and communicating effectively both in person and electronically.

· Proficient use of office equipment, including documents and file management, proper computer handling, and familiarity with programs such as Microsoft 360.

· Adequate vision and manual dexterity for document reading, data entry, and processing financial records.

· Fluency in presenting ideas and technical information, and the ability to communicate effectively with individuals at various levels, including customers, vendors, lenders, regulatory agencies, management, and internal personnel.

Compensation:

· Salary Range: $45k-$65K Salary depending on experience.

· Benefits:

· 401(k) with company match

· Health, Dental, Vision Insurance

· Life Insurance

· Health Savings Account (HSA)

· Flexible Spending Plan (FSA)

· Paid Time Off (PTO)

· Employee Assistance Program (EAP)

· Tuition Reimbursement

If you are ready to join a high-performance team in the logistics industry and make a significant impact, apply today!

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience:

• Ocean Freight Forwarding: 3 years (Required)
• Ocean Exports: 3 years (Required)

Ability to Commute:

• Houston, TX 77032 (Required)

Work Location: In person