Green Card Application Support Engineer Jobs
Application Support Engineer roles qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, which requires your employer to document that no qualified U.S. worker is available for the position. Employers in enterprise software, managed services, and IT infrastructure regularly file I-140 petitions for this occupation.
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Get Access To All JobsINTRODUCTION
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
ROLE AND RESPONSIBILITIES
As an Application Support Engineer on the Unified Platform Support team, you'll be part of a tight knit and expanding team of support analysts at a top tier proprietary trading firm. You will be working hand in glove with developers providing sophisticated research and compliance tools to the users across the firm. This role will likely appeal to technically minded members of support teams who want the freedom to dig deeper into issues and the code.
The Team You Will Be Joining
- Work with low latency financial market data and learn the intricacies of how market data feeds and electronic exchanges work
- Work with order data across a vast array of markets and asset classes
- Support systems processing that data for Surveillance and Regulatory Reporting functions
- Work with sophisticated analytics tools that are custom built by our team of developers
- Use the latest technology stacks such as AWS, Java 17, Python 3, HDF5, Kubernetes, Kafka and Argo
- Is globally distributed across Europe and North America supporting global systems. Our team cares deeply about preserving a respectful and diverse team culture. We believe in choosing the right tech for the job even if that means learning something new or reviving something old. We value business impact and outcomes over process, and we make decisions based on data. We strive to adapt quickly as business priorities change.
What You’ll Do
- Operate key parts of a sophisticated data analysis pipeline
- Monitor and troubleshoot production jobs
- Monitor and work through list of data-related issues raised by the system, drilling into those requiring action, including looking into the code
- Consult with developers to determine appropriate courses of action and make suggestions for improvements to the system
- Monitor support channels and respond to user issues (2-10 per day)
- Provide L1 and L2 support for users and collaborate with developers on L3 support
- Onboard support processes for new development teams and applications as the support team continues to expand
BASIC QUALIFICATIONS
- Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry
- Experience supporting Linux environments
- Experience working with market data or order data systems
- Excellent analytical and troubleshooting skills
- Familiarity with transfer protocols for financial data (FIX, native protocols)
- Exposure to object oriented code. Java, and Python are a plus
- Familiarity with version control software (git or svn)
- Experience with cloud computing, AWS preferred
- SQL experience including queries/updates/table creation/basic database maintenance
COMPENSATION
- The annual base salary range for this position is $130,000 to $165,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.
In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https: //drw.com/privacy-notice.
California residents, please review the California Privacy Notice for information about certain legal rights at https: //drw.com/california-privacy-notice.
INTRODUCTION
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
ROLE AND RESPONSIBILITIES
As an Application Support Engineer on the Unified Platform Support team, you'll be part of a tight knit and expanding team of support analysts at a top tier proprietary trading firm. You will be working hand in glove with developers providing sophisticated research and compliance tools to the users across the firm. This role will likely appeal to technically minded members of support teams who want the freedom to dig deeper into issues and the code.
The Team You Will Be Joining
- Work with low latency financial market data and learn the intricacies of how market data feeds and electronic exchanges work
- Work with order data across a vast array of markets and asset classes
- Support systems processing that data for Surveillance and Regulatory Reporting functions
- Work with sophisticated analytics tools that are custom built by our team of developers
- Use the latest technology stacks such as AWS, Java 17, Python 3, HDF5, Kubernetes, Kafka and Argo
- Is globally distributed across Europe and North America supporting global systems. Our team cares deeply about preserving a respectful and diverse team culture. We believe in choosing the right tech for the job even if that means learning something new or reviving something old. We value business impact and outcomes over process, and we make decisions based on data. We strive to adapt quickly as business priorities change.
What You’ll Do
- Operate key parts of a sophisticated data analysis pipeline
- Monitor and troubleshoot production jobs
- Monitor and work through list of data-related issues raised by the system, drilling into those requiring action, including looking into the code
- Consult with developers to determine appropriate courses of action and make suggestions for improvements to the system
- Monitor support channels and respond to user issues (2-10 per day)
- Provide L1 and L2 support for users and collaborate with developers on L3 support
- Onboard support processes for new development teams and applications as the support team continues to expand
BASIC QUALIFICATIONS
- Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry
- Experience supporting Linux environments
- Experience working with market data or order data systems
- Excellent analytical and troubleshooting skills
- Familiarity with transfer protocols for financial data (FIX, native protocols)
- Exposure to object oriented code. Java, and Python are a plus
- Familiarity with version control software (git or svn)
- Experience with cloud computing, AWS preferred
- SQL experience including queries/updates/table creation/basic database maintenance
COMPENSATION
- The annual base salary range for this position is $130,000 to $165,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.
In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https: //drw.com/privacy-notice.
California residents, please review the California Privacy Notice for information about certain legal rights at https: //drw.com/california-privacy-notice.
See all 282+ Green Card Application Support Engineer Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as an Application Support Engineer
Align your resume to PERM job requirements
PERM filings lock in the exact minimum requirements your employer advertises. Make sure your degree field and years of experience match the posted role precisely, because discrepancies between your resume and the certified job description can stall the I-140 review.
Target employers with active PERM filing history
Application Support Engineer roles appear frequently in OFLC disclosure data for managed service providers, SaaS companies, and healthcare IT firms. Filtering PERM records by SOC code 15-1232 helps you identify employers who have already navigated the process for this occupation.
Verify your wage level before accepting an offer
Your employer must pay at least the prevailing wage certified on the LCA. Use the OFLC Wage Search to look up the Level I through Level IV wage for your metro area before negotiating, so you know whether the offer meets DOL minimums for green card filing.
Understand how your degree field affects EB-2 eligibility
EB-2 requires an advanced degree or its equivalent. For Application Support Engineer roles, a bachelor's in computer science plus five years of progressive experience can substitute. USCIS evaluates whether the degree and experience together demonstrate the advanced-degree professional standard.
Use Migrate Mate to find sponsoring employers by role
Search Migrate Mate specifically for Application Support Engineer positions with green card sponsorship history. The platform surfaces employers who have filed PERM or I-140 petitions for this occupation, saving you from applying to companies that have never sponsored permanent residency.
Negotiate the PERM start date during offer discussions
PERM processing through DOL currently runs six months or longer before the I-140 can even be filed. Ask your employer to initiate the prevailing wage determination immediately after you accept the offer, not months later, so your priority date is established as early as possible.
Green Card Application Support Engineer: Frequently Asked Questions
Does an Application Support Engineer role qualify for EB-2 or EB-3 sponsorship?
Both categories are available depending on the specific job requirements your employer defines. EB-3 covers the role as a skilled worker or professional with a bachelor's degree. EB-2 applies when the position requires an advanced degree or when you can demonstrate equivalent credentials through a combination of education and progressive work experience that USCIS recognizes as meeting that standard.
How does green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary status with annual caps, a lottery, and fixed validity periods. PERM-based green card sponsorship leads to permanent residency with no annual cap at the EB-3 level for most nationalities outside India and China. The tradeoff is timeline: PERM labor certification, I-140 approval, and adjustment of status typically take two to four years for workers born in low-backlog countries.
What does the PERM labor certification process require from the employer?
Your employer must conduct a DOL-mandated recruitment campaign to demonstrate no qualified U.S. workers are available for the Application Support Engineer position at the certified wage. This includes placing job ads in specific outlets over a set period. DOL then reviews the recruitment results before certifying the application, which allows the employer to file your I-140 petition with USCIS.
How do I find Application Support Engineer jobs where the employer will sponsor a green card?
Migrate Mate lets you filter specifically for Application Support Engineer positions with verified green card sponsorship history. Because PERM filings are public record through OFLC disclosure data, the platform can show you which employers have actually filed for this occupation rather than those who simply say they are open to sponsorship in a job description.
Can I switch employers after my PERM is filed but before my green card is approved?
Once your I-140 is approved and your priority date is established, the AC21 portability rule allows you to change to a same or similar role without losing your place in the queue, provided your I-485 has been pending for at least 180 days. Changing employers before I-140 approval generally means restarting the PERM process from the beginning with the new company.