Green Card Client Success Specialist Jobs
Client Success Specialist roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification when employers demonstrate no qualified U.S. worker is available. Positions requiring a bachelor's degree in business, communications, or a related field typically fit EB-3; advanced-degree professionals with specialized credentials may qualify under EB-2. Sponsorship timelines run two to four years for most nationalities.
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Get Access To All JobsOur Mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
Day to Day
In this role, you’ll maintain proactive, personalized client engagement across email, phone, and video, prioritizing live conversations for complex or high-impact needs. You’ll monitor account health daily, identify risks early, and take timely action to prevent churn and protect revenue. You’ll ensure full budget utilization aligned with hiring goals by removing pacing and delivery blockers, and use data and client insights to prioritize work and deliver recommendations that improve hires and ROI while driving adoption of priority products and employer tracking tools.
You’ll meet documented SLAs through clear updates and consistent follow-through, maintaining thorough case documentation to preserve context and resolution paths. Partnering with Sales and internal teams, you’ll leverage resources and escalation channels to resolve complex issues. You’ll continue building product and process expertise through training and real-time application, and contribute in 1:1s by communicating wins, addressing blockers, and owning development goals.
Responsibilities
- Protect and grow revenue by identifying churn risks and executing retention and recovery strategies.
- Drive measurable hiring outcomes by effectively deploying budgets and delivering data-backed optimization recommendations.
- Deliver a high-quality client experience through accurate communication, clear expectations, and consistent SLA adherence.
- Promote adoption of strategic products and tracking solutions to improve performance insights and attribution.
- Maintain operational excellence through rigorous documentation, case management, disciplined follow-through, and progress toward KPI targets.
- Resolve technical, integration, and tracking issues in partnership with internal teams and external collaborators.
- Partner with Sales to align on client strategy, identify growth opportunities, and contribute to overall team effectiveness and common revenue goals.
Skills/Competencies
- Requires a minimum of 2 years of related experience.
- Required: Professional fluency in English and Spanish (written and verbal).
- Data Proficiency: Quickly analyze operational data to identify trends, anomalies, and areas for action.
- Unbiased Decision-Making: Formulate data-driven hypotheses and maintain an objective perspective when evaluating information.
- Risk Prevention: Proactively assess account risk and partner with Sales to improve account health and results.
- Motivational Skills: Address client issues, identify root problems, and coordinate with internal partners to develop solutions.
- Adaptability & Perseverance: Navigate obstacles, drive change, take ownership, and endure through challenges to execute tasks.
- Continuous Learning & Leadership: Prioritize ongoing self-improvement and take initiative to explore new opportunities and markets.
Salary Range Transparency
Tier 2 - United States of America 22.12 - 32.69 USD per hour
Salary Range Disclaimer
The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site, and recruiters can confirm how location is considered for a specific role.
Benefits - Health, Work/Life Harmony, & Wellbeing
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks.
Equal Opportunities and Accommodations Statement
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit our careers page. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page.
Inclusion & Belonging
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
Indeed’s Employee Recruiting Privacy Policy
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy, we also want to make you aware of our recruitment specific privacy policy.
Agency Disclaimer
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
AI Notice
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
Reference ID: 47206
Our Mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
Day to Day
In this role, you’ll maintain proactive, personalized client engagement across email, phone, and video, prioritizing live conversations for complex or high-impact needs. You’ll monitor account health daily, identify risks early, and take timely action to prevent churn and protect revenue. You’ll ensure full budget utilization aligned with hiring goals by removing pacing and delivery blockers, and use data and client insights to prioritize work and deliver recommendations that improve hires and ROI while driving adoption of priority products and employer tracking tools.
You’ll meet documented SLAs through clear updates and consistent follow-through, maintaining thorough case documentation to preserve context and resolution paths. Partnering with Sales and internal teams, you’ll leverage resources and escalation channels to resolve complex issues. You’ll continue building product and process expertise through training and real-time application, and contribute in 1:1s by communicating wins, addressing blockers, and owning development goals.
Responsibilities
- Protect and grow revenue by identifying churn risks and executing retention and recovery strategies.
- Drive measurable hiring outcomes by effectively deploying budgets and delivering data-backed optimization recommendations.
- Deliver a high-quality client experience through accurate communication, clear expectations, and consistent SLA adherence.
- Promote adoption of strategic products and tracking solutions to improve performance insights and attribution.
- Maintain operational excellence through rigorous documentation, case management, disciplined follow-through, and progress toward KPI targets.
- Resolve technical, integration, and tracking issues in partnership with internal teams and external collaborators.
- Partner with Sales to align on client strategy, identify growth opportunities, and contribute to overall team effectiveness and common revenue goals.
Skills/Competencies
- Requires a minimum of 2 years of related experience.
- Required: Professional fluency in English and Spanish (written and verbal).
- Data Proficiency: Quickly analyze operational data to identify trends, anomalies, and areas for action.
- Unbiased Decision-Making: Formulate data-driven hypotheses and maintain an objective perspective when evaluating information.
- Risk Prevention: Proactively assess account risk and partner with Sales to improve account health and results.
- Motivational Skills: Address client issues, identify root problems, and coordinate with internal partners to develop solutions.
- Adaptability & Perseverance: Navigate obstacles, drive change, take ownership, and endure through challenges to execute tasks.
- Continuous Learning & Leadership: Prioritize ongoing self-improvement and take initiative to explore new opportunities and markets.
Salary Range Transparency
Tier 2 - United States of America 22.12 - 32.69 USD per hour
Salary Range Disclaimer
The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site, and recruiters can confirm how location is considered for a specific role.
Benefits - Health, Work/Life Harmony, & Wellbeing
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks.
Equal Opportunities and Accommodations Statement
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit our careers page. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page.
Inclusion & Belonging
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
Indeed’s Employee Recruiting Privacy Policy
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy, we also want to make you aware of our recruitment specific privacy policy.
Agency Disclaimer
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
AI Notice
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
Reference ID: 47206
See all 37+ Green Card Client Success Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Client Success Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Client Success Specialist
Frame your degree field strategically
PERM requires your degree to align with the job's stated requirements. A business, marketing, or communications degree maps cleanly to Client Success roles. If your degree is in an unrelated field, document how coursework overlaps with client relationship management duties before applications begin.
Target employers with PERM filing history
Search DOL's OFLC disclosure data for companies that have filed PERM applications under customer success or account management job titles. Employers who've completed the process before understand the timeline and are far less likely to withdraw sponsorship midway through.
Use Migrate Mate to filter sponsoring employers
Search Migrate Mate for Client Success Specialist openings specifically filtered by green card sponsorship history. This surfaces employers who have actively filed EB-2 or EB-3 petitions for this role type, saving weeks of manual research into company immigration policies.
Clarify sponsorship scope before accepting an offer
Ask whether the employer sponsors through the full PERM-to-I-140 sequence or only assists with temporary visas. Some companies offer H-1B visa support but stop short of green card sponsorship. Get written confirmation that EB-3 or EB-2 PERM is included in any relocation or immigration benefit package.
Understand how prevailing wage affects your offer
Your employer must pay at least the DOL prevailing wage for your job title, level, and location throughout the PERM process. Look up your role's wage level using the OFLC Wage Search before negotiating, so your offered salary won't trigger a PERM audit or force a resubmission later.
Prepare client impact documentation now
EB-2 advanced-degree petitions benefit from quantified evidence of professional impact: retention rates improved, renewal revenue driven, escalation processes you redesigned. Collect performance reviews, client feedback, and measurable outcomes while employed, since USCIS reviewers look for specificity when evaluating petitions.
Green Card Client Success Specialist: Frequently Asked Questions
Does a Client Success Specialist role qualify for an EB-2 or EB-3 green card?
Most Client Success Specialist positions qualify under EB-3 as professional roles requiring at least a bachelor's degree in business, communications, or a related field. If the role requires an advanced degree or the candidate holds a master's and has specialized credentials in enterprise account management or SaaS customer success, EB-2 may apply. The employer's job description drives the classification, not just your own credentials.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B is a temporary work visa capped at 85,000 annually with a lottery, while EB-3 green card sponsorship through PERM leads to permanent residency with no annual cap lottery. The tradeoff is timeline: PERM labor certification, I-140 approval, and adjustment of status typically take two to four years for most nationalities. Green card sponsorship permanently ties you to lawful permanent residency rather than requiring renewal every few years.
What does the PERM labor certification process look like for a Client Success role?
Your employer files a PERM application with DOL after running a required recruitment campaign proving no qualified U.S. worker is available for the position. The job duties, degree requirement, and salary must be documented precisely. DOL processing currently runs six to eighteen months, and an audit can extend that further. Only after PERM is certified does your employer file the I-140 immigrant petition with USCIS.
How do I find Client Success Specialist jobs where the employer will sponsor a green card?
Migrate Mate lets you search specifically for Client Success Specialist roles filtered by employers with green card sponsorship history, including EB-2 and EB-3 PERM filings. This is more reliable than asking individual recruiters, since sponsorship willingness often isn't disclosed in job postings. Cross-referencing DOL's OFLC disclosure data for past PERM filings under similar job titles adds another layer of confirmation.
Can I switch employers during the green card process without losing my place?
Portability rules under AC21 let you change employers after your I-140 is approved and your I-485 adjustment-of-status application has been pending for at least 180 days, provided the new role is in the same or a similar occupational classification. For Client Success roles, a move to a comparable account management or customer success position at a new company generally qualifies, but you should consult an immigration attorney before making any switch.