Green Card Customer Engagement Manager Jobs
Customer Engagement Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file PERM labor certification through the DOL. Most positions require a bachelor's degree in marketing, business, or communications, and sponsors must document prevailing-wage compliance before your I-140 petition moves forward.
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INTRODUCTION
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
ABOUT THE TEAM
The Principal Engagement Manager will be an expert with the Workday Deployment Methodology while managing large to complex global deployments. In this role, they will use their broad expertise to resolve multiple complex issues in creative and effective ways. They will also support executive level expectations by providing internal recommendations to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology.
ABOUT THE ROLE
As an Engagement Manager - Paradox you are responsible for leading the delivery of customer projects, from post-sale through to a successful implementation.
Responsibilities:
- Build strong relationships with our largest and most complex customers, acting as a trusted advisor and engagement manager throughout implementation.
- Apply our implementation methodology to ensure consistency in the customer experience and expedite the time it takes for our customers to see value from our solutions.
- Develop and manage project plans to deliver the contracted products and services.
- Manage all project timelines, operations, and communications, both internally and with the client. This includes conducting regular status checkpoints, coordinating meetings, providing timely updates, tracking achievements and outstanding tasks, and providing insight to project risks, dependencies, and potential delays.
- Collaborate with internal teams to deliver platform configurations, integrate systems, enhance features, and track progress towards timely completion of deliverables.
- Work closely with the customer management teams to share knowledge and ensure a smooth transition into release and ongoing adoption.
- Provide knowledge sharing and mentoring to team members and document processes for continuous improvement.
- Advocate for customers with our product teams, influence roadmap decisions, and suggest improvements in our customer onboarding process.
BASIC QUALIFICATIONS
- 5+ years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
- 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
OTHER QUALIFICATIONS
- Experience working with third party vendors and integration partners
- Experience working on implementation projects for companies with 10,000+ employees
- Excellent communication skills across multiple channels with the ability to adjust messaging to their audience
- Experience managing a formal project plan using project plan software (MS Project, Smartsheet, Wrike, Financial Force, etc.)
- Excellent facilitation skills and the ability to lead by influence
- Available to travel up to 5% for client engagements
WORKDAY PAY TRANSPARENCY STATEMENT
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
LOCATION
Primary Location: USA.IL.Chicago
Primary Location Base Pay Range: $154,700 USD - $232,100 USD
Additional US Location(s) Base Pay Range: $140,000 USD - $248,600 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $147,400 - $221,000 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
10/02/2026
OUR APPROACH TO FLEXIBLE WORK
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
ARE YOU BEING REFERRED TO ONE OF OUR ROLES?
If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Engagement Manager
Align your credentials to the PERM job description
Your degree field and years of experience must match the minimum requirements the employer lists on the PERM application. A mismatch between your transcript and the job description is one of the most common reasons USCIS issues an RFE at the I-140 stage.
Research prevailing wages before salary negotiations
Use the OFLC Wage Search to look up the prevailing wage for Customer Engagement Manager roles in your target city. Employers cannot offer you less than that DOL-certified wage, so knowing the floor strengthens your negotiation position before you accept an offer.
Target employers with dedicated HR immigration teams
Mid-to-large companies in SaaS, financial services, and healthcare frequently sponsor EB-2 and EB-3 petitions for customer-facing management roles. Employers with in-house immigration counsel can move from PERM filing to I-140 approval faster than those relying on outside firms for the first time.
Search green card sponsorship jobs on Migrate Mate
Filter by job title and green card sponsorship history to find Customer Engagement Manager openings where employers have an active PERM filing track record. Migrate Mate surfaces DOL disclosure data so you can verify sponsorship intent before applying.
Confirm EB-2 eligibility if your degree is in a related field
EB-2 covers advanced-degree professionals, so a master's in business, communications, or a related discipline can qualify you without NIW self-petition. Ask prospective employers whether they're prepared to file an EB-2 petition, since some default to EB-3 for customer engagement roles without being asked.
Get the offer letter to specify green card sponsorship terms
Once an employer agrees to sponsor your green card, confirm in writing that they'll cover PERM filing and I-140 fees and begin the process within a defined timeframe after you start. Verbal commitments to sponsor frequently stall after onboarding without a written agreement.
Green Card Customer Engagement Manager: Frequently Asked Questions
Do Customer Engagement Manager roles qualify for EB-2 or EB-3 sponsorship?
Most Customer Engagement Manager positions qualify for EB-3 sponsorship as professional roles requiring a bachelor's degree. If you hold a master's degree or higher in a relevant field such as business or communications, your employer can file under EB-2 instead. The classification depends on the minimum requirements the employer documents in the PERM labor certification, not just your personal credentials.
How does green card sponsorship differ from H-1B for this role?
An employment-based green card through PERM leads to permanent residency, while an H-1B visa is a temporary, employer-tied status requiring renewal every three years. EB-3 has no annual lottery, so your employer's petition isn't subject to the H-1B cap. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before USCIS even begins adjudicating the I-140 petition.
What does the PERM process look like for a Customer Engagement Manager role?
Your employer starts by obtaining a prevailing wage determination from the DOL, then runs a mandatory recruitment campaign to demonstrate no qualified U.S. worker is available for the role. If recruitment is completed without a disqualifying applicant, the employer files an ETA Form 9089 with OFLC. USCIS then reviews the I-140 immigrant petition once PERM is certified, which can take an additional six to twelve months without premium processing.
Where can I find Customer Engagement Manager jobs that offer green card sponsorship?
Migrate Mate lets you search specifically for Customer Engagement Manager roles where employers have a documented history of sponsoring employment-based green cards. Because the platform pulls from DOL PERM disclosure data, you can assess an employer's actual filing history rather than relying on vague job-listing language like 'sponsorship available for the right candidate.'
Can my employer start the PERM process before I have an approved H-1B or other work visa?
Yes. PERM labor certification is an employer-side DOL process that can begin while you're on any work-authorized status, including H-1B, L-1 visa, or even F-1 OPT. The PERM application itself doesn't require you to hold a particular visa. You do need valid work authorization by the time USCIS approves the I-140 and you proceed to adjustment of status or consular processing.