Green Card Customer Engagement Manager Jobs
Customer Engagement Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file PERM labor certification through the DOL. Most positions require a bachelor's degree in marketing, business, or communications, and sponsors must document prevailing-wage compliance before your I-140 petition moves forward.
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About the position
This role is a blend of administrative support and hands-on operational tasks, designed to support our teams in Reconditioning and Inventory Quality Readiness. The ideal candidate is a proactive problem-solver and people champion who thrives in a fast-paced environment and is comfortable performing duties in both office and outdoor settings throughout the year.
What you'll be doing
- Own pre-employment/post employment of new hires consisting of I-9 verifications, communications, hiring events, etc.
- Facilitate new hire orientation
- Maintain site rosters
- Order site-level supplies
- Prepare and execute communication plans for key operations initiatives or events
- Write, create, and distribute internal communications such as emails, business updates, all employee meeting presentation, and announcements
- Handle, coordinate and oversee onsite engagement events
- Collaborate with leadership teams, internal stakeholders, vendors, and partners to assist operational needs
- Other duties as assigned by site leader
What the Job Requires
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- Bachelor's degree preferred
- 1-2 years of experience in related fields
- Excellent oral and written communication skills
- Experience coordinating events and creating ultimate excitement/hype around them
- Flexible schedule; willing to work weekends and stay late to ensure success
- Self motivated individual and ability to work autonomously
- Be a creative force and master of execution
- Ability to communicate clearly and concisely, both internally and externally
- Ability to multitask, remain calm and work under pressure in a fast-paced environment
- Excellent organizational, event management, time management skills
- Confidentiality and integrity while handling sensitive information
- A passion for keeping things neat and organized, all while remaining upbeat and positive
Carvana will make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Engagement Manager
Align your credentials to the PERM job description
Your degree field and years of experience must match the minimum requirements the employer lists on the PERM application. A mismatch between your transcript and the job description is one of the most common reasons USCIS issues an RFE at the I-140 stage.
Research prevailing wages before salary negotiations
Use the OFLC Wage Search to look up the prevailing wage for Customer Engagement Manager roles in your target city. Employers cannot offer you less than that DOL-certified wage, so knowing the floor strengthens your negotiation position before you accept an offer.
Target employers with dedicated HR immigration teams
Mid-to-large companies in SaaS, financial services, and healthcare frequently sponsor EB-2 and EB-3 petitions for customer-facing management roles. Employers with in-house immigration counsel can move from PERM filing to I-140 approval faster than those relying on outside firms for the first time.
Search green card sponsorship jobs on Migrate Mate
Filter by job title and green card sponsorship history to find Customer Engagement Manager openings where employers have an active PERM filing track record. Migrate Mate surfaces DOL disclosure data so you can verify sponsorship intent before applying.
Confirm EB-2 eligibility if your degree is in a related field
EB-2 covers advanced-degree professionals, so a master's in business, communications, or a related discipline can qualify you without NIW self-petition. Ask prospective employers whether they're prepared to file an EB-2 petition, since some default to EB-3 for customer engagement roles without being asked.
Get the offer letter to specify green card sponsorship terms
Once an employer agrees to sponsor your green card, confirm in writing that they'll cover PERM filing and I-140 fees and begin the process within a defined timeframe after you start. Verbal commitments to sponsor frequently stall after onboarding without a written agreement.
Green Card Customer Engagement Manager: Frequently Asked Questions
Do Customer Engagement Manager roles qualify for EB-2 or EB-3 sponsorship?
Most Customer Engagement Manager positions qualify for EB-3 sponsorship as professional roles requiring a bachelor's degree. If you hold a master's degree or higher in a relevant field such as business or communications, your employer can file under EB-2 instead. The classification depends on the minimum requirements the employer documents in the PERM labor certification, not just your personal credentials.
How does green card sponsorship differ from H-1B for this role?
An employment-based green card through PERM leads to permanent residency, while an H-1B visa is a temporary, employer-tied status requiring renewal every three years. EB-3 has no annual lottery, so your employer's petition isn't subject to the H-1B cap. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before USCIS even begins adjudicating the I-140 petition.
What does the PERM process look like for a Customer Engagement Manager role?
Your employer starts by obtaining a prevailing wage determination from the DOL, then runs a mandatory recruitment campaign to demonstrate no qualified U.S. worker is available for the role. If recruitment is completed without a disqualifying applicant, the employer files an ETA Form 9089 with OFLC. USCIS then reviews the I-140 immigrant petition once PERM is certified, which can take an additional six to twelve months without premium processing.
Where can I find Customer Engagement Manager jobs that offer green card sponsorship?
Migrate Mate lets you search specifically for Customer Engagement Manager roles where employers have a documented history of sponsoring employment-based green cards. Because the platform pulls from DOL PERM disclosure data, you can assess an employer's actual filing history rather than relying on vague job-listing language like 'sponsorship available for the right candidate.'
Can my employer start the PERM process before I have an approved H-1B or other work visa?
Yes. PERM labor certification is an employer-side DOL process that can begin while you're on any work-authorized status, including H-1B, L-1 visa, or even F-1 OPT. The PERM application itself doesn't require you to hold a particular visa. You do need valid work authorization by the time USCIS approves the I-140 and you proceed to adjustment of status or consular processing.