Green Card Customer Solutions Specialist Jobs
Customer Solutions Specialist roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree in a business, communications, or related field. Employers file a PERM labor certification with DOL before sponsoring you permanently. Finding employers with active sponsorship history is the fastest way to start.
Find Green Card Customer Solutions Specialist JobsOverview
Showing 5 of 459+ Customer Solutions Specialist jobs
See all 459+ Customer Solutions Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Solutions Specialist roles.
Get Access To All JobsJob Title:
Emerging Grid & Customer Solutions Business Formation Lead
Location:
California Home Office, Charlotte, NC, Knoxville, TN, Palo Alto, CA
Job Summary and Description:
Incumbent possesses highly valued scientific/technical competency and authoritative knowledge of the research.
Key Responsibilities and Requirements:
- Oversees the work of other researchers in this area and represents EPRI both internally and externally.
- Assumes responsibility for highly specialized technical objectives or problems where the relationships between cause and effect are difficult to establish and little or no precedence exists, and the use of creative and imaginative thinking is required.
- Recognized as a world-renowned expert in field of expertise within EPRI and the industry through technical accomplishments such as reported in peer review publications, invited papers, patents, appointment to national committees, election to professional society positions, and an outstanding record of achievements.
- Maintains expertise by in-depth involvement in the state-of-the-art research and technology development in the field.
- Designs and oversees and/or delegates research studies performed by EPRI that will advance the state-of-knowledge in the field and have acknowledged impact to members and society.
- The incumbent is involved in related research of other public and private organizations in this field.
- Leads research, technical advisory services, and consulting engagements related to distributed energy resources (DER), battery energy storage systems (BESS), microgrids, demand flexibility, artificial intelligence applications for utility operations, inverter-based resources, and grid modernization technologies.
- Guides utilities, technology providers, and equipment manufacturers in the design, integration, deployment, and evaluation of DER, BESS, and microgrid solutions, including assessment of operational, reliability, resilience, interoperability, and economic impacts.
- Provides technical leadership for utility-scale and mission-critical microgrid applications, including Department of Defense (DoD) and other resilience-focused installations requiring advanced islanding and grid integration capabilities.
- Advises data center owners, operators, and developers on the design and operation of grid-interactive facilities, including islanding, bridging operations, grid reconnection strategies, and reliability optimization.
- Leads technical efforts addressing inverter-based resource (IBR) integration, dynamic performance, interconnection studies, grid stability, and mitigation strategies for utilities, developers, and generating asset owners.
- Develops and advances industry-accepted tools, methodologies, benchmarking approaches, test harnesses, and validation frameworks supporting power system modeling platforms including PSS®E, Electromagnetic Transient (EMT) tools, and DIgSILENT PowerFactory.
- Serves as a trusted advisor to utilities regarding the strategy, application, and operational deployment of artificial intelligence inference capabilities for distribution systems and grid operations.
- Provides guidance to technology providers regarding evolving market requirements and technical capabilities needed to support future utility operational needs and AI-enabled grid applications.
- Leads technical initiatives focused on demand flexibility interoperability, distributed energy orchestration, and utility-aggregator integration through industry collaboration and standardization efforts.
- Supports the development and commercialization of vendor-neutral interoperability assessment tools, frameworks, and technology evaluation methodologies that assist utilities and solution providers in demonstrating integration readiness and operational value.
- Establishes strategic technical partnerships and collaborative research efforts that advance EPRI's leadership position in emerging energy technologies and utility transformation initiatives.
Additional Requirements:
- Supports EPRI M&TS, SAEs, and Sector Leadership in representing EPRI and establishing EPRI's technical credentials and leadership.
- Represents EPRI both internally and externally.
- Contributes to multiple projects within and cross-sector on whatever basis necessary for effective utilization of expertise.
- Interacts with EPRI leaders to develop EPRI's position in the field; consults with leaders in member organizations to assist in their strategy development relating to field of expertise.
- May lead a small cross-sector team of capable junior and senior technical staff members and advises/mentors developing technical staff, with or without direct management responsibility.
- Coaches and mentors internal staff in associated technical areas of expertise.
- Provides strategic and technical leadership supporting EPRI business development, member engagement, and consulting growth opportunities in DER integration, microgrids, data center electrification, AI-enabled utility operations, demand flexibility, and inverter-based resource integration.
- Represents EPRI before executive leadership teams, government agencies, utility organizations, technology providers, standards bodies, and industry forums to advance technical thought leadership and adoption of innovative grid technologies.
- Collaborates across EPRI sectors and technical programs to leverage expertise, align strategic initiatives, and develop integrated solutions addressing utility modernization challenges.
- Identifies emerging technology trends, research opportunities, and market needs that can be translated into high-impact research programs, member services, and consulting engagements.
- Supports the development of industry guidance, technical roadmaps, best practices, and frameworks that help utilities navigate increasingly complex distributed and intelligent energy ecosystems.
Education:
MS or PhD in related technical or scientific field or equivalent experience required.
The salary range for this position is $0 USD to $0 USD annually. This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan. This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).
EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.
EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/Disabled
Together . . . Shaping the Future of Energy.
Job Title:
Emerging Grid & Customer Solutions Business Formation Lead
Location:
California Home Office, Charlotte, NC, Knoxville, TN, Palo Alto, CA
Job Summary and Description:
Incumbent possesses highly valued scientific/technical competency and authoritative knowledge of the research.
Key Responsibilities and Requirements:
- Oversees the work of other researchers in this area and represents EPRI both internally and externally.
- Assumes responsibility for highly specialized technical objectives or problems where the relationships between cause and effect are difficult to establish and little or no precedence exists, and the use of creative and imaginative thinking is required.
- Recognized as a world-renowned expert in field of expertise within EPRI and the industry through technical accomplishments such as reported in peer review publications, invited papers, patents, appointment to national committees, election to professional society positions, and an outstanding record of achievements.
- Maintains expertise by in-depth involvement in the state-of-the-art research and technology development in the field.
- Designs and oversees and/or delegates research studies performed by EPRI that will advance the state-of-knowledge in the field and have acknowledged impact to members and society.
- The incumbent is involved in related research of other public and private organizations in this field.
- Leads research, technical advisory services, and consulting engagements related to distributed energy resources (DER), battery energy storage systems (BESS), microgrids, demand flexibility, artificial intelligence applications for utility operations, inverter-based resources, and grid modernization technologies.
- Guides utilities, technology providers, and equipment manufacturers in the design, integration, deployment, and evaluation of DER, BESS, and microgrid solutions, including assessment of operational, reliability, resilience, interoperability, and economic impacts.
- Provides technical leadership for utility-scale and mission-critical microgrid applications, including Department of Defense (DoD) and other resilience-focused installations requiring advanced islanding and grid integration capabilities.
- Advises data center owners, operators, and developers on the design and operation of grid-interactive facilities, including islanding, bridging operations, grid reconnection strategies, and reliability optimization.
- Leads technical efforts addressing inverter-based resource (IBR) integration, dynamic performance, interconnection studies, grid stability, and mitigation strategies for utilities, developers, and generating asset owners.
- Develops and advances industry-accepted tools, methodologies, benchmarking approaches, test harnesses, and validation frameworks supporting power system modeling platforms including PSS®E, Electromagnetic Transient (EMT) tools, and DIgSILENT PowerFactory.
- Serves as a trusted advisor to utilities regarding the strategy, application, and operational deployment of artificial intelligence inference capabilities for distribution systems and grid operations.
- Provides guidance to technology providers regarding evolving market requirements and technical capabilities needed to support future utility operational needs and AI-enabled grid applications.
- Leads technical initiatives focused on demand flexibility interoperability, distributed energy orchestration, and utility-aggregator integration through industry collaboration and standardization efforts.
- Supports the development and commercialization of vendor-neutral interoperability assessment tools, frameworks, and technology evaluation methodologies that assist utilities and solution providers in demonstrating integration readiness and operational value.
- Establishes strategic technical partnerships and collaborative research efforts that advance EPRI's leadership position in emerging energy technologies and utility transformation initiatives.
Additional Requirements:
- Supports EPRI M&TS, SAEs, and Sector Leadership in representing EPRI and establishing EPRI's technical credentials and leadership.
- Represents EPRI both internally and externally.
- Contributes to multiple projects within and cross-sector on whatever basis necessary for effective utilization of expertise.
- Interacts with EPRI leaders to develop EPRI's position in the field; consults with leaders in member organizations to assist in their strategy development relating to field of expertise.
- May lead a small cross-sector team of capable junior and senior technical staff members and advises/mentors developing technical staff, with or without direct management responsibility.
- Coaches and mentors internal staff in associated technical areas of expertise.
- Provides strategic and technical leadership supporting EPRI business development, member engagement, and consulting growth opportunities in DER integration, microgrids, data center electrification, AI-enabled utility operations, demand flexibility, and inverter-based resource integration.
- Represents EPRI before executive leadership teams, government agencies, utility organizations, technology providers, standards bodies, and industry forums to advance technical thought leadership and adoption of innovative grid technologies.
- Collaborates across EPRI sectors and technical programs to leverage expertise, align strategic initiatives, and develop integrated solutions addressing utility modernization challenges.
- Identifies emerging technology trends, research opportunities, and market needs that can be translated into high-impact research programs, member services, and consulting engagements.
- Supports the development of industry guidance, technical roadmaps, best practices, and frameworks that help utilities navigate increasingly complex distributed and intelligent energy ecosystems.
Education:
MS or PhD in related technical or scientific field or equivalent experience required.
The salary range for this position is $0 USD to $0 USD annually. This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan. This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).
EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.
EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/Disabled
Together . . . Shaping the Future of Energy.
See all 459+ Green Card Customer Solutions Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Solutions Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Solutions Specialist
Align your degree to PERM requirements
PERM requires your employer to define a minimum education requirement for the role. Make sure your degree field, whether business administration, communications, or a related discipline, matches the job description language before the labor certification is filed.
Target employers with prior EB-3 filings
Companies that have sponsored Customer Solutions Specialists before already have PERM workflows and immigration counsel in place. Search OFLC disclosure data to identify employers who have filed labor certifications for this specific SOC code in the past two years.
Search green card jobs on Migrate Mate
Migrate Mate filters Customer Solutions Specialist openings by employers with documented green card sponsorship history, so you're not guessing which companies will file. Use it to target roles where sponsorship is already part of the hiring process.
Verify the prevailing wage before negotiating
Your employer must pay at least the DOL prevailing wage for your location and experience level. Look up the wage level for your role using the OFLC Wage Search before salary discussions, so your offer won't fall below what PERM certification requires.
Ask about concurrent filing eligibility upfront
If your priority date is current, your employer may be able to file the I-140 and your I-485 adjustment of status at the same time. Confirm this with the employer's immigration attorney before accepting an offer, since it significantly shortens your wait for work authorization flexibility.
Document customer-facing achievements for the I-140
USCIS reviews your qualifications when adjudicating the I-140 petition. Gather performance records, customer satisfaction metrics, and promotion history now. Concrete evidence of your role's specialized requirements strengthens the petition if USCIS issues a Request for Evidence.
Green Card Customer Solutions Specialist: Frequently Asked Questions
Does a Customer Solutions Specialist role qualify for EB-2 or EB-3 sponsorship?
Most Customer Solutions Specialist positions qualify under EB-3 as skilled workers or professionals when the employer requires a bachelor's degree. EB-2 applies if the role genuinely requires an advanced degree or if you qualify for a National Interest Waiver. Your employer's immigration attorney determines the correct category based on the job description and your credentials.
How does green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary work visa subject to an annual lottery and a six-year base limit. EB-2 and EB-3 green card sponsorship leads to permanent residency with no cap concerns at the EB-3 level for most countries outside India and China. The tradeoff is timeline: PERM labor certification alone typically takes six to eighteen months before USCIS even receives the I-140 petition.
What does the PERM labor certification process involve for this job?
Your employer files the PERM application with DOL to prove no qualified U.S. workers are available for the role. This requires a supervised recruitment campaign, including job postings and interviews, before submitting. The process can take six months to over a year depending on DOL workload. You cannot self-petition under EB-3; the employer must initiate and manage the filing.
How can I find Customer Solutions Specialist jobs with green card sponsorship?
Use Migrate Mate to search Customer Solutions Specialist openings filtered by employers with verified green card sponsorship history. Many companies sponsor but don't advertise it explicitly in job postings, so filtering by actual PERM filing history is more reliable than reading job descriptions. Focus on employers in industries with high sponsorship volume, such as technology, financial services, and enterprise software.
Can I use O*NET data to strengthen a PERM application for this role?
O*NET provides the occupational profile for Customer Solutions Specialist roles, including typical tasks, required knowledge areas, and skill sets. Immigration attorneys often reference O*NET when drafting the job description for the PERM application to ensure it reflects DOL expectations for the occupation. Reviewing your role against the O*NET profile helps you spot gaps between your duties and what the certification will require.